Table Of ContentVOLUME  10  INDEX 
NO.  1,  FALL  1999  Roles and  Responsibilities of 
NO. 2, WINTER  1999  Nonprofit  Boards,”  153-167 
NO.  3, SPRING  2000  nedical  treatment  case  study 
NO. 4,  SUMMER  2000  tomer  matrices  in,  411-413 
yns,  as fundraisincogs t, 43 
Association  of  Museums,  1989 
Museums,  30-36 
Academic  politics,  88  Evaluation  Association,  332 
Accountability,  350;  central  Federation  of State,  County,  and 
and, 425,  426,  429-430  ipal  Employees  (AFSCME),  306 
laborations as strategy  for  n  Health  Information  Management 
98-99:  evaluation  and  iation  (AHIMA):  characteristics  of, 
background  on  movemé  nario  planninga t, 77-82 
issues  of,  93-101,  232  in  Symphony  Orchestra  League sur 
and, 93-96, 97-98,  100  .  oe H 
ity  and  meeting  require  (  ( onegre g4 ation  and  Com 
social service  organizati  viewed,  457—462 
Accreditation  systems  Defining the Nonprofit  Sector 
opportunity  for  women  ynal  Analysis.  reviewed 
Adaptation.  See  Organizati 
“Adaptive Strategies  of Nonprofit  Michigan,  merger  case  study 
vice Organizations  in an  Era 
and New  Public  Managen  Corporation,  137-151;  agencies 
Additive growth strategies  , bn Se  141-142;  design  components 
Admission  fees:  to art  mus¢  144;  evolution  of,  140-15] 
tory  museums,  35  rned  from,  150-151;  organiza 
Advertising, arts organizat  ire  of,  145-147 
Advisory  Center  for  Teens  I  [he  Nonprofit  Sector  in 
Affiliated organizations,  365  eviewed,  209-214 
local relationships  ums,  funding  determinants  for, 
Africa,  381  See  also Museums,  art  and 
Aga Khan Rural  Support  Program1 
Age Concern  England,  428  \daptive  Strategies  of Nonprofit 
Age of Grantmanship,  93-94  1an  Service  Organizations  in an  Era of 
Agents, 234;  defined,  401;  ident  Devolution  and New  Public  Management 
segmentation  of,  401-40  3;  “A Better Method  for  Analyzing 
customer  matrices  ol,  405  ts  and  Benefits  of  Fundraising at 
vice-customer  matrices  Universities,”  39-56;  “The  Four  C’s  of 
Alcohol Outpatient  Services  (A‘  Government  Third Sector  Relations:  Coop- 
Alexander,  J.:  “Adaptive Strategies  of  eration,  Confrontation,  Complementarity 
profit Human  Service  Organizations  in an  and  Co-Optation,”  375-396;  “Healthy 
Era of Devolution  and  New  Public  Man-  Organizations,  Unhealthy  Communities?”, 
agement,”  287-303;  “The Impact of Devo  355-373;  “How  Should  an  International 
lution on  Nonprofits:  A Multiphase  Study  NGO  Allocate Growth?  A Growth  Plan for 
of Social Service  Organizations,”  57-70  PLAN  International,”  185-201;  “The 
109
110  INDEX 
Impact  of Devolution  on  Nonprofits:  A  social appeal of, 279, 283-284;  “superstar,” 
Multiphase Study of Social Service  Orga-  281,  282;  threats  to health  of, 272-273; 
nizations,”  57-70;  “The ‘Income Gap’ and  wage increase  in,  274-275 
the Health of Arts Nonprofits: Arguments,  Aspen  Institute  Nonprofit  Sector  Research 
Evidence,  and  Strategies,”  271-286;  Fund,  308 
“Merger as a Strategic  Response to Gov-  Asset  management  costs,  43-44,  48-50, 
ernment  Contracting  Pressures:  A Case  52-54 
Study,”  137-152;  “The Nonprofit  Sector  Association  for  Spina  Bifida  and  Hydro- 
and Gender Discrimination:  A Preliminary  cephalus (ASBAH), 423, 427-428, 429, 430 
Investigation  into  the  Glass  Ceiling,”  Associational  model, 460 
251-269;  “Relating the Central  and the  Associations:  grassroot,  factors  in external 
Local:  Options for Organizational  Struc-  impact  of,  103-112;  nonprofit  manage- 
ture,” 421-433;  “The Relationship Among  ment education and, 90; scenario planning 
Funding  Sources  for  Art  and  History  for professional,  71-82; trade, 422 
Museums,”  21-37;  “Resisting Invisibility:  Asymmetrical  information:  applied to child- 
Arts Organizations and the Pursuit of Per-  care  facilities,  236-237,  240-247;  theory 
sistent  Presence,”  169-183;  “Returns on  of, 235-236 
Fundraising Expenditures in the Voluntary  “At  risk”  populations,  organizations  that 
Sector,”  5-19;  “The Role of the Economic  serve,  61-62 
Sector in the Provision of Care to Trusting  AXIA  Performance  Centre,  evaluation 
Clients,”  233-249;  “The Role of Nonprofit  resource  of, 466, 470-471 
Management  Support  Organizations  in 
Sustaining  Community  Collaborations,”  B 
127-136;  “Roles and Responsibilities  of 
Community  Nonprofit  Boards,”  153-167;  Backman,  E.  V.,  “Healthy  Organizations, 
“Using  Service-Customer  Matrices  in  Unhealthy  Communities?” , 355-373 
Strategic Analysis of Nonprofits,”  397-420  Balanced scorecard, 465; resources  for using, 
Artistic product,  175, 278; demand for, strate-  466, 468-469 
gies for increasing,  278-280;  productivity  Barbetta,  G.  P.,  The  Nonprofit  Sector  in Italy, 
and, 275  reviewed,  209-214 
Arts  organizations:  brand  validation  of,  Basic State Grants,  25-26 
174-175;  cost  disease  in, 274-277,  281;  Baumol’s cost  disease,  274-277 
demand  for,  23,  24-25,  35,  274,  281;  Benchmarks,  for fundraising expenditures,  7 
demand-side  remedies  for,  278-280,  Beneficiaries:  impact of commercialization on, 
281-284;  educational  outreach  for, 280;  363; as stakeholders,  321-322,  334.  See 
facilities of, 171-173,  180; funding inter-  also Clients  ' 
actions of, 21-36; government  funding of,  BENFAM,  385 
22-23,  25-26,  273,  277-278;  impact  of  Bequest  expectancies,  changes  in,  45-46, 
technological  advances  on,  273-274;  52-54 
income gap for, 231, 271-284;  invisibility  Best of Intentions,  The:  The Triumphs and 
of, 169,  180;  performances of,  173-174;  Failures  of  the  Great  Society  Under 
persistent presence for, 125,  169-183; per-  Kennedy,  Johnson,  and  Nixon  (Unger), 
sonalities in,  175-176,  177; productivity  reviewed,  93-10] 
growth/nongrowth  in,  275-277;  public  Best practices,  181, 473-474 
perceptions of, 170,  178-179,  180-181;  “Better Method  for Analyzing the Costs and 
remedies for, 277-280,  281-284;  seasons  Benefits of  Fundraising at Universities,  A,” 
of, 173-174;  signage of, 171-173;  size of,  39-56 
economic  strategies based on,  281-284;  Billis, D., interviewed,  85-92
Block grant  funding for states,  291}  yy  d  Girls  Clubs of  America,  evaluation 
Blood transfusion,  369  resource  of.  466.  47] 
Board evaluation,  160  Bozzo  Evaluation  Resources  for Non- 
Board-executive  relationship,  351  prolit  Organizations:  Usefulness  and 
] 
Board meetings,  157,  164-165  Applicability,”  463-472 
Board members:  boundary-spanning  activit  Branding,  174-175 
of, 298; commercialization and 
spectiveso f, on unionization,  312-31  British  Red  Cross  Society,  425,  426,  428, 430 
as program  evaluation  stakeh  I  srooks,  A  [he  ‘Income  Gap’  and  the 
reaction ol, to professionalization,  297—2  ealth  of  Arts  Nonprofits:  Arguments, 
} 
relationship of  with manage!  2  viden  and  Strategies,”  271-286 
Board restructuring,  367-368  rudney  L.,  Commentary,  475 
Board  roles  and_  responsibi 
153-167,  322;  in amateur  s] 
tions,  156-157:  for  community  board  letin  Board,  121—124,  227—229,  345-347 
153-167; descriptive statisti 
factor analysiso f, 161-163;  as  final  arbit  Business  management  techniques:  as adapta- 
155-156;  framework  for,  157-16  tera  tion  strategy,  295-298;  in  U.K.  nonprofit 
ture  review  on,  154-157 
bility  and,  155;  need  for 
153-154;  operations 
163-165;  pyramid of 
ning category  ol,  162,  li  65;  strategic  ampaigning  organizations,  32 
activities  category  of,  16]  2,  163-165  19.  See  also  Political  advocacy 
study  and  survey  of 
framework  of,  164-165  lian  Centre  for  Philanthropy,  463, 464 
Boardman,  A.  |  Using  Service-Custome!  anadian  Hemophilia  Society,  evaluation 
Matrices  in Strategic  Analy  {  Nonprol  resource  of,  466,  47] 
its,”  397-420  reer  ladders,  350 
Book Reviews:  “Defin ing  the Nonprol  (  Carneg  orporation,  216 
tor  Cross-National lyy::   |D iffering  ltures  ASE/N  UBO  fundraising  cost-benefit 
Roles. and Histories  20¢  |  las  th  analysl  yul  | il  ;  40,  41-42  43,  45 
Time Come  to  Reevaluate 
Who  Will  Be  Accountablk 
ability?”,  93-101;  “Private  Nonprofits ina   categorieso f: direct  mail  recruitment 
Public  Sector  Compendiun  325-329  evenu  »y,  11;  NTEE  classification  and 
“Understanding  Congregations  as  Volun  lL]  rela  efficiency  of  fundraising 
tary Organizations:  New 
Nonprofit  Sector,”  457-46  Central  bodies:  with  individual  members 
Boston  Ballet,  368-369  +22:  with  local branches,  422 
Bottom-up strategies,  421-422  itral-local  relationships  and  structures, 
Boundary  spanners,  436-437;  profile  o  1-433;  age  and, 424;  boundaryleosrsg a 
441-447  nizations  and,  431-432;  examples  and 
Boundary-spanning  activities,  298-29¢  models  of,  in  United  Kingdom,  426-429; 
436-437.  See also Collaborations  external  and structural  factors in, 424-426; 
Boundaryless  organizations, 431-432  factors  that  affect,  423-426;  internal  fac- 
Boy Scouts of America,  evaluation  resource  of  in,  423-424;  models  of,  422-423; 
466, 471  1ature  of  activity  and,  424:  origin  and
112  INDEX 
423-424;  perspectives on,  430-431;  ser-  Cleveland  Orchestra,  170-171,  172,  174-175, 
vice  variability  and,  424;  typology  of,  178 
422-423, 429; value of different  models of,  Cleveland/San  Jose Ballet,  170-171,  173-174 
429-430  Clients:  defined,  234, 400;  identification  and 
Centre  for Health  Promotion,  University of  segmentation  of, 400-403;  key  attributes 
Toronto, evaluation  resource of, 466, 471  valued  by, 413; service-customer  matrices 
Centre for Voluntary Organisation,  85-86  based  on,  404.  See  also  Beneficiaries; 
Challenge Grants (NEA),  26  Service-customer  matrices 
Chang, C. EF, Commentary,  117-119  Coalition  of Neighbourhood  Centres, evalua- 
Change:  religious  congregations  and,  tion  resource  of, 466, +71 
457-462;  resistance  to organizational,  in  Coercion,  386-387 
case study, 451-455  Coevaluation,  98.  See also Participatory  eval- 
Change management,  73.  See also Scenario  uation 
planning  Coghlan,  A.  T.,  “Program  Evaluation  Practice 
“Changing Challenges of Management  and  in the Nonprofit Sector,”  331-339 
Leadership in the U.K.  Voluntary  Sector,  Cohesiveness,  170,  178,  179 
The: An Interview  with Stuart  Ethering-  Collaboration  Questions, 438, 440 
ton,”  319-324  Collaborations:  benefits of,  435-436;  com- 
Charity  Commission,  323  mercialization  and,  364-366;  community 
Chicago Symphony, 282  127-135,  364-365;  executive  profile for, 
Chicago-area social service organizations,  361  352,  435-447;  government-nonprofit, 
Chief executive  officer  (CEO),  board  roles  384-385;  in  relation  to funding,  322. See 
related to,  156,  159,  160,  161,  162  also  Community  collaborations 
Child Guidance Clinic (CGC),  141-142  Collaborative  evaluation.  See Participatory 
Child-care facilities: asymmetrical information  evaluation 
theory  applied  to,  235-237,  240-247;  “Collaborator  Profile for  Executives of Non- 
clients of, 234; demographic  trends and  profit Organizations,  A,” 435-450 
need for, 233;  fees of, 239; financial  sol-  Collective  action,  social  networks  and, 
vency of, 239, 244-245; incorporation vari-  357-358 
able for, 241; logistic regression model of,  Colombia,  385 
240-242,  244; nonprofit versus  for-profit,  Commentary,  117-119,  341-344,  473-477 
quality of, 231, 233-247; parental involve-  Commercialization,  291;  evaluation  of, 
ment in, 236, 237, 239, 240, 241, 243, 244;  369-370;  history  of, in  nonprofit  sector, 
quality variables in, 236-247;  regression  360-361;  impact  of, on community  social 
methodology applied to, 240; research and  networks,  355-371;  impact of, on  stake- 
theory related to, 234-236; stability of envi-  holder  relationships,  363-364;  proposi- 
ronment/regrouping in, 236, 237, 239, 240,  tions and hypotheses regarding,  366-369; 
241, 242, 243-244;  staff-to-child  ratio in,  retaining public service character through, 
236,  237,  238,  239,  241,  242,  243; staff  299-300;  social  capital  and,  350,  351, 
wages  in, 236,  237,  238-240,  241,  243;  355-371;  trend  toward,  360-362; 
study descriptive  findings for, 238-240;  volunteerism  and,  368-369.  See  also 
study methodology  and sample for, 238  Earned income;  Professionalization 
Child care, welfare reform and, 64-65  Common  law, 210, 216 
Citizens’ advice bureaus (CABs), 427  Communities:  conflicts between agency per- 
Civil Rights Act of 1964, 251, 253; Title II, of  sonnel and, 203-207;  impact of nonprofit 
1991, 253  commercialization  on,  355-371;  religious 
Civil society, 320, 324, 370-371, 461-462  congregations  and, 457-462;  social  net- 
Cleveland Museum of Art, 178  works and capacity of, 356-360,  365-366
Community  agenda,  130  Financing  Higher  Education 
Community-based  socia 
tions,  61,  62, 292,  300-301]  consumption,  279,  283-284 
Community  capacity:  defined  lations,  as fundraisincogs t, 43 
commercialization  and  yme,  and demand  for arts,  279 
365-366;  nonprofit  ,  professional  education,  opportu- 
social  networks  related  t  r  women  versus  men,  262—263 
Community  collaborations  Care  33 
relatedt o, 160,  161,  162  samples,  437-438 
128;  commercializatior  1  International  Trade  in  Endan 
conflicts of interests  in  ies,  385 
128;  management  sup}  vernment-nonprofit  relation 
role  in,  127-135;  need  85:  characteristics  and defini 
centered  integration  in,  |  385;  examples of,  385 
tered  integration  in,  129  vernment-nonprofit  relationship 
and,  356—360.  See  also«   aracteristics  and definition  of 
Community  empowerment  xampleso f, 389 
Community  foundations,  2  Commentary,  341—344 
also  Foundations  idraising:  efficiency  of,  10,  16 
Community  grassroots  ass  and use  of  | > 
tiveness  tactors  for  ing:  relationship  of,  to other 
= 
Grassroots associations  es,  27-28;  as strategic  phil 
Community  mental  health 
tion,  365  odel  of leadership,  297 
Community  needs,  board  ympany-sponsored  founda- 
159,  160  19,  220.  See  also  Foundations 
Community  relations,  board  organizational  structures,  422 
157,  162,  163  ns,  foundationsas , 216.  See  also 
Community  social  networks,  35]  yundations 
Community  support  organ  M.,  “Private  Nonprofits  in a Public 
model,  135  ctor  Compendium,”  325-329 
Company-holding foundations,  21  benetit  analysis:  of fundraising,  39-55 
Complementary  government  +ul}  1 decisions,  190.  See  also  Univer- 
tionship,  387-388;  characte  sity  fundraising cost-benefit  analysis 
definition  of,  387-388;  examp!  disease,  274-277,  281;  demand-side 
Concert  innovations,  278—279  remedies  [or  278-280;  supply-side  reme- 
Conflicts of interest  un  dies for, 277-278,  280 
rations,  134  ouncil  for  the  Advancement  and Support of 
Confrontational  government-non  Education  (CASE),  40,  41-42,  43,  45 
tionship,  385-387;  characteristics  and def-  490-50.  52.  34 
inition of, 385-386;  examples  of,  386-387  ouncil  for  the  Aid  to  Education  (CAE) 
government  coercion  in  386-387:  NGO  90-52 
defiance  in,  386  ouncil  for Voluntary  Service  (CVS),  128 
Congregation and  Community  (Ammerman  ouncil  on  Accreditation  for Services to  Fam- 
reviewed, 457-462  ilies  and  Children  (COA),  256-257, 
Connor,  J. A.,  “The Role of Nonprofit  Man  265-266 
agement Support Organizations  in Sustain-  ouncils for voluntary  service  (CVS), 428 
ing Community  Collaborations,”  127-136  ourt  psychologists unionizing,  306-307
114  INDEX 
Credibility: central-local  relationships and,  versus,  in social services, 63; for nonprofit 
430;  of nonprofit  management,  475;  in  management  education,  89;  strategies 
program evaluation,  337, 338,  339  for  increasing,  for  arts  organizations, 
Crisis management,  299  278-280 
Cross-national  definitions:  of foundations,  Democratic  society,  minority  issues  in, 
215-223; of nonprofit sector,  209-214  327-329 
Crowding-out effects, 22-23, 24, 278  Demographic  factors in executive collabora- 
Customers:  defined, 400-401;  identification  tiveness, 439, 441, 442 
of, 398, 400-401;  organizational  versus  Demographics:  as determinant  of giving, 22, 
individual, 403; segmentation of, 401-403;  23-24,  28; trends in U.S., 233, 252,  327 
types of nonprofit organization, 400-401  Department of Third Sector Studies, 90-91 
Cuyahoga County, Ohio, study of social ser-  Dependent-care facilities: demographic trends 
vice  organizations,  58-69;  adaptation  and  need  for,  233;  quality  of nonprofit 
strategies  identified  by, 293-301;  focus  versus for-profit, 231, 233-247 
group results of, 62-68, 292-300; method-  DeRuiter,  G.  L.,  “Merger  as  a  Strategic 
ology of, 59-60,  292-293;  survey  results  Response  to  Government  Contracting 
of, 60-62; themes from, 62-68  Pressures:  A Case Study,”  137-152 
Developing countries:  co-optation  in,  388; 
D  grassroots  associations  in, effectiveness 
factors for,  106-108 
Data collection  methods,  for program evalu-  Development grassroots associations:  defined, 
ation,  334, 465  106; effectiveness factors for, 106-108 
Davies, B., Commentary, +76  Development  office  costs,  43-45,  48-50, 
Dean, W., Commentary, 474-475  52-54 
Decentralization,  421,  426,  431.  See  also  Devolution:  in 1980s,  291-292;  community 
Central-local  relationships and structure  collaborations as strategy for, 127; defini- 
Decision making: desire for participatory, as  tion and ideology of, 57-58; impact of, on 
unionization  motivation,  309-310,  316;  social  service  organizations,  57-69, 
impact  of contracting  on,  138-139;  in  137-138,  287-288,  300, mergers as strat- 
merged organization,  144-145,  146; strate-  egy for,  137-151;  survival  strategies  for 
gic, 81-82, 351-353  dealing with,  127,  137-138, 231, 287-301; 
Decision-making phase of merger,  141-143  as  worldwide  trend,  209-210,  213, 
Deficit  increase  in  arts  organizations,  320-321,  323-324 
271-273. See also Income gap  Diaz, W. A., Commentary, 476 
Defining  the  Nonprofit  Sector:  A  Cross-  Diffusive growth strategies,  189 
National Analysis (Salamon and Anheier),  Direct mail: efficiency of, 10-12,  16; preva- 
reviewed, 209-214  lence and use of, 10 
“Defining the Nonprofit Sector Cross-Nation-  Direct-response  press advertising: efficiency 
ally: Differing Cultures, Roles, and Histo-  of,  10; prevalence and use of, 13-14 
ries,” 209-214  Disaggregated data, 405, 417-418 
Degrees, in nonprofit management, 86, 89  Discriminant  Function  Analysis, 440-441, 
Delaware Symphony Orchestra  (DSO),  171,  443, 445 
173  Disposition,  170,  176-177,  179 
Demand:  decrease  in, for performing arts  Donor development, efficiency of direct-mail, 
organizations,  274,  281;  impact  of, on  10, 12, 16 
museum  earned  income,  23, 24-25, 35;  Donor motivations,  5—6 
market  failure  theory  and,  235;  need  Donor perceptions, of use of funds, 6-8,  17
Donor recruitment,  efficiency  Evaluation:  approaches to, 464-465,  466; of 
10-12,  16  commercialization,  369-370;  issues  of, 
Donor relationships,  350  93-101,  232,  341-344;  organizational, 
Donor segregation,  283-284  97-98;  organizational  capacity  for, 465, 
Donors:  relative  importance  of,  as stakehold  0;  policy  and,  93-96,  97-98, 
ers,  321-322;  standing up to,  322  100-101;  program,  99-100,  232,  331-339 
Door-to-door  distribution:  efficiency  of,  1(  aluation  phase  of merger,  147-150 
prevalence and use of,  13  aluation  resources  and  manuals. 
Downsizing, 421  +63-472;  evaluation  approaches  and 
Drucker,  P  EF,  Commentary,  477  +64—465;  listed and rated,  466;  listed and 
Drug treatment  programs,  365  reviewed,  470—471:  research  study  meth- 
Duration,  170,  177-178,  179  ods  for,  464:  research  study  of,  463-472 
valuation  Resources  for  Nonprofit  Organi 
zations  Usefulness  and  Applicability 
152  A  . 
+0  >  + 
Earned  income:  of arts  museum  aluation  tools:  creation  of useful,  341-342: 
28,  33; determinants  of  resources  tor, 463-472  sample  to deter- 
history museums,  35;  ré  mine  potential social  utility,  343 
other funding sources,  22  aluation  with  Power:  A New  Approach  to 
Commercialization  Organizational  Effectiveness,  Empower- 
Eastern and Central  Europe  ment,  and  Excellence  (Gray  and  Associ 
Economic  disparities,  327  reviewed,  93-101 
Economic Opportunity  Program  ive-board  relationship,  351,  473 
Economic  rational  choice  model  Executive  compensation,  350 
Economies of scale, 430  Executive  director  (ED),  board  roles related 
Editor's  Notes,  1-3,  125-126  to,  156,  159,  160,  161,  162 
349-354  Executives  as collaborators,  352 
Education,  nonprolit  management  and  lead  boundary-spanning  roles  of 
ership, 85-92;  Department  of  Third  Sector  demographic  factoinr, s43 9, 441,  442; dis- 
Studies proposal for, 90-91;  disciplines  of  ussion  and  conclusions  about,  441-446; 
88, 90; international  enterprise  for,  91-92  executive  perceptionso f, 446;  extraver 
for professional  development,  323;  sector  sion-introversion  and,  436,  437,  438,  441 
boundary issues  in,  87,  89,  327;  university  +43,  444;  future  research  on,  447;  gender 
based, status and future of,  85-92  and,  436,  437,  439,  441,  442,  443 
“Effective  Grassroots  Association  II  he  444-445:  instruments  for  measuring, 
Organizational  Factors  That  Produce  Exter-  +38-—44]1  predictors  of,  441;  profile  of, 
nal Impact,”  103-116  441-447  role  ambiguity  and,  436,  437 
Empowerment  evaluation.  See  Participatory  438.  441,  443,  445-446:  role-boundary 
evaluation  occupational  stress  and,  436,  437,  438, 
Entrepreneurs, 86  439,  441,  443,  444:  study  method  and 
Etherington, S., interviewed,  319-324  sample  for,  437-438; study  results  for, 441, 
Ethics: accountability  and, 98-99;  public  trust  442-443;  thinking-feeling and, 437, 438, 
and,  324  441,  443 
Europe: foundations  in,  215-216,  218-223  External  environment:  community  grassroots 
nonprofit sector  in, 210-214,  320-321]  associations’  relationships with,  106; devel- 
European Foundation  Centre,  218  opment  grassroots associations’  relation- 
European Union (EU),  213,  ships  with  107-108  grassroots
116  INDEX 
associations’  impacts  on,  103-112;  sce-  Financial surpluses,  351 
nario planning and, 72  Fine, A. H., “Program  Evaluation  Practice  in 
Extraversion-introversion,  436,  437,  438,  the Nonprofit Sector,”  331-339 
441, 443,  444  Five forces model, 411 
Flattened  organization,  transformation  to, in 
F  case study, 451-455 
Flexibility:  in central-local  organizational 
Facilitator,  for  merger  decision-making  structures,  422, 425, 426-427;  of interna- 
phase, 142  tional  nongovernmental  organizations, 
Facilities, arts organization,  171-173,  180  194;  197 
Faith-based social service organizations,  61,  Focus groups,  59-60,  292-293 
63, 292, 300-301.  See also Religious con-  Foundation  Center,  217, 223 
gregations;  Religious organizations  Foundations:  art museum  funding by, 27-28, 
Family Impact,  141-142,  143  32; categories  of, 217-220;  defining,  in 
Family Medical Leave Act of 1993, 262  comparative  perspective,  215-223; 
Family Service Units (FSU), 423, 427, 429  fundraising to,  15-16; legal definitions of, 
Features:  “The Changing Challenges of Man-  216-217,  218, 221; in United States and 
agement and Leadership in the U.K. Vol-  Germany, compared, 215-223 
untary  Sector:  An Interview  with Stuart  Founders:  of arts organizations,  charismatic 
Etherington,”  319-324;  “An  Interview  appeal of, 175-176;  of social service orga- 
with David Billis,” 85-92; “When Change  nizations, strategic expansion and, 295 
Hits the Fan,” 451-455;  “Where Loyalties  Four-C’s model of government-nonprofit  rela- 
Lie,” 203-207  tionships,  351,  383-391;  background  for, 
Federal funding: of art museums, 30, 31; ofa rts  375-383;  co-optation  in, 388-389;  com- 
organizations, 22-23, 25-26; determinants  plementarity  in,  387-388;  confrontation 
of, 26, 30, 31; of history museums, 33; rela-  in,  385-387; cooperation in, 384-385 
tionship of other funding sources to, 22, 30,  “Four C’s of Government  Third Sector  Rela- 
31, 33, 36. See also Government funding  tions,  The:  Cooperation,  Confrontation, 
Federal funding cutbacks:  in 1980s, 291-292;  Complementarity,  and  Co-Optation,” 
accountability and, 95-96; for arts organi-  375-396 
zations, 21-22, 23, 273; commercialization  France, nonprofit sector in, 211-212,  320 
and, 361-362; in France, 211-212; impact  Franchise  model, 427 
of devolution  and, 57-69;  impact of, on  From the Field,  125;  “A Collaborator  Profile 
social  service  organizations,  58-59,  for  Executives  of  Nonprofit  Organiza- 
137-138, 287-288,  300; in Italy, 213; sur-  tions,”  435-450;  “A House  Divided:  How 
vival strategies for dealing with,  127, 231,  Nonprofits  Experience  Union  Drives,” 
287-301;  in Sweden,  213; as worldwide  305-317;  “The Suitability and Application 
trend,  209-210,  213-214,  319-320.  See  of Scenario  Planning for National  Profes- 
also Devolution; Government  contracting;  sional Associations,”  71-83 
Privatization  Functional growth,  189 
Federal organizational structures,  421, 422,  Funding sources:  for art and history muse- 
428, 429-430  ums,  21-36; commercialization  and new 
Federated organizations, 422  class of, 363; determinants of, models of, 
Fees: for art and history museums,  28, 35; for  22-25;  impact  of merger  on,  148-150; 
child-care facilities, 239; for social services,  interactions  of, 21-36,  350-351;  as pro- 
365  gram evaluation stakeholders,  334; simul- 
Financial  Accounting  Standards  Board  taneous  equation  system  of,  25-36; 
(FASB), 45-46  single-equation estimates of, 24
117 
Fundraiser motivations,  118  tigation  into  tne  Glass  Ceiling, 
Fundraising, as board  role/responsibility  251—269 
162,  163  Giving,  private.  See  Private giving 
Fundraising abuse:  expenditures  at  Glass  Ceiling  Act of 1991,  253 
factors in,  117-118  Glass Ceiling  Commission,  253, 265 
Fundraising benefits:  accounting  for,  40  Glass  ceiling  for women,  231,  251-266:  back- 
changes  in  pledges  and  bequests  and  groundon , 2) 53;  defined,  251;  findingso n 
45-46,  52-54;  private  grants  as  +  1-42  157-263  future  research  directions 
50-52  See  also  University  fundraising  on,  264—265:  remedies  for  265-266 
cost-benefit  analysis  study  limitationansd , 263-264,  265: study 
Fundraising  costs:  accounting  for,  40-55  methodology  for,  256-257:  study  of, defi 
alumni,  public,  and constituent  r  nitions  in  255;  women  in  the  nonprofit 
as,  43;  asset  management  as,  43-44  labor  force  and,  254-255 
48-50,  52-54;  development  office  costs  as  slobal  framework  for government-nonprofit 
> 
43-44,  48-50  52-54;  donor  perceptions  relationships,  383-391 
of  expenditures  and,  6-8;  |  ndraising  slobal  nonprofit  trends,  209-210,  213 
methods and,  117-118;  in  university  320-321  323-324;  in  government- 
pus study,  47-48;  university  nonprofit  relationship,  376-377,  380-382 
as,  42-43  s0al displacement  and distortion,  290 
Fundraising  efficiency  sOals  divergence  and  convergence  of,  in 
donor  perceptions  of,  6-8;  effectiveness  government-nonprolfit  relationships 
versus, 40—41; evaluation  of  lodology  383-391 
for, 39-55;  U.K.  survey  of,  9  iniversity  ;oldman  \ Collaborator  Profile  for 
39-55  Executives  of Nonprofit  Organizations 
Fundraising>  methods:  cost-benefit  analysis of  435450 
39-55:  cost-benefit  ratios  by  ty  s;Olensky,  M.,  “Merger  as a Strategic  Response 
fundraising costs  and,  117-11  to  Government  Contracting  Pressures 
efficiency  of,  1,  5-17  A  Case  Study,”  137-152 
100d service,  246 
G  Goodwill  Industries  International,  evaluation 
resource  ol,  466,  471 
Gelles,  E., “The  Role of the  Economic  Secto1  sovernance,  321,  324;  commercialization 
in  the  Provision  of  Care  t  [rusting  and,  364,  367-368;  government-nonprofit 
Clients,”  233-249  relationship and,  381 
Gender, collaborative abilities and,  436,  437  Government:  as agent  or sponsor,  401,  410; 
439, 441, 442, 443,  444-445  diversity  within,  39] 
Gender discrimination,  251—266:  background  s;overnment  Accounting  Standards  Board 
on discrimination  and,  253;  findings of,  in  GASB  40 
glass ceiling study, 259-261  Government  contracting:  central-local  struc- 
Geographic expansion  of international  non  tures and,  424-425; government-nonprofit 
governmental  organizations:  methods  of  relationship  and,  36-138,  381,  385; 
handling,  189-190;  in  PLAN  International  impact  of,  on  social service  organizations, 
case  study,  185-200;  strategic  drift  and  97-69.  137 —139,  287-288,  300-301;  loss 
187-188,  190  of public  character and, 65-66,  69; merger 
Germany, foundations  in,  215-216,  218-223  as strategy  for,  137-151:  unionization  and, 
Ghana,  381  305-306,  315-316;  in  United  Kingdom, 
Gibelman,  M.,  “The  Nonprofit  Sector  and  319-321.  See  also  Devolution;  Federal 
Gender  Discrimination:  A  Preliminary  funding cutbacks;  Privatization
118  INDEX 
Government  funding: of arts organizations,  Greenpeace,  386 
22-23,  25-26,  273,  277-278,  281; com-  Gross national product (GNP),  192-193 
mercialization  trends and,  362; impact of,  Growth:  basis of rational  plan for,  190-191; 
on social service  organizations,  59; rela-  generic  modes of, 189; measurements  for 
tionship  of,  to  other  funding  sources,  planning,  191-194;  models of, 188-189; 
32-36;  relationship of, to private giving,  planning,  for  international  nongovern- 
22-23, 24, 27-28,  32, 33, 35, 36; trade-offs  mental organizations,  185-200 
between sources of, 32-33. See also Federal  “Guns and Butter” dilemma, 95 
funding; Local funding; State funding 
Government-nonprofit  relationship,  59, 66,  H 
375-391; changes in, in United Kingdom, 
319-321;  co-optive,  388-389;  comple-  Harris,  M.:  “The  Changing  Challenges  of 
mentary,  387-388;  conceptual framework  Management  and Leadership in the U.K. 
for, 383-391;  confrontational,  385-387;  Voluntary Sector:  An Interview  with Stuart 
contracting and,  137,  138-139; coopera-  Etherington,”  319-324;  Editor's  Notes, 
tive,  384-385;  customer  types and, 401;  1-3,  125-126,  231-232;  Organizing God’ 
four-C’s model of, 351, 383-391; literature  Work: Challengefso r Churches and Syna- 
review on,  382-383; management support  gogues,  reviewed, 457-462 
organizations and,  128; public trust and,  “Has the Time  Come  to Reevaluate  Evalua- 
323-324; rise of nongovernmental organi-  tion?  or,  Who  Will  Be Accountable  for 
zations and, 376-377; social networks and,  Accountability?” , 93-101; commentary on, 
359; strategic focus in, 390-391;  tension  341-344 
in, 379-382;  theories of, 382-383; union-  Head office syndrome, 430 
ization and changes in, 305-306, 315-316;  Health Canada, 471 
woridwide  trends in, 376-377,  380-382.  Health  care  organizations:  alternative, 
See  also  Devolution;  Government  con-  411-413;  commercialization  in,  355, 356; 
tracting; Privatization  unionization  of, 307 
Government  Performance and Results Act of  Health  clinic  case  study, service-customer 
1993, 95  matrices in, 406-408, 416-417 
Government  repression,  386-387  Health grassroots associations:  defined,  108; 
Grand Rapids, Michigan, Arbor Circle Cor-  effectiveness factors for, 108 
poration of, 137-151  Health information  management  (HIM), sce- 
Grant-making trusts,  15-16.  See also Foun-  nario planning for, 77-82 
dations  HMOs,  quality  of  nonprofit  versus  for- 
Grassroots associations  (GAs): characteristics  profit, 235 
of,  103;  commercialization  and,  370;  “Healthy Organizations,  Unhealthy Commu- 
community,  104-106;  development,  nities?” ,3 55-373 
106-108;  effectiveness  factors  for,  Herman,  R. D., Commentary, 473 
104-112;  examples  of,  103;  external  Hernandez,  C. M., “When  Change Hits the 
impacts of,  103-112;  government-man-  Fan,” 451-455 
dated versus  non-government-mandated,  Hierarchical  organization,  transformation 
104-105; health and service,  108; models  from, in case study, 451-455 
of effectiveness  of,  109-110;  paid-staff  History museums,  funding determinants for, 
nonprofits  compared  to,  109-110,  33-36.  See also Museums, art and history 
111-112;  peer ratings of, 109  Hodgkinson,  V. A., “Defining the Nonprofit 
Gray, S. T., and Associates,  Evaluation with  Sector  Cross-Nationally:  Differing 
Power: A New Approach to Organizational  Cultures,  Roles, and Histories,”  209-214 
Effectiveness,  Empowerment, and Excel-  Hospitals,  403;  private  takeover  of,  355; 
lence, reviewed, 93-101  teaching, 65-66