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About Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days
<b><B>Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all over the world how to turn a one-time purchaser into a lifelong customer.</B></b><br>Coleman's theory of building customer loyalty isn't about focusing on marketing or closing the sale: It's about the First 100 Days® after the sale and the interactions the customer experiences. <br/>While new customers experience joy, euphoria, and excitement, these feelings quickly shift to fear, doubt, and uncertainty as buyer's remorse sets in. Across all industries, somewhere between 20%-70% of newly acquired customers will stop doing business with a company with the first 100 days of being a new customer because they feel neglected in the early stages of customer onboarding.<br/> <br/>In <I>Never Lose a Customer Again</I>, Coleman offers a philosophy and methodology for dramatically increasing customer retention and as a result, the bottom line. He identifies eight distinct emotional...
Detailed Information
| Author: | Joey Coleman |
|---|---|
| Publication Year: | 2018 |
| Language: | other |
| File Size: | 10.8729 |
| Format: | |
| Price: | FREE |
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