Table Of ContentPraise for N ever By Chance
“ J oe Calloway, Chuck Feltz, and Kris Young have joined
forces to write the book that senior management at
companies large and small have been waiting for.
Highly readable, loaded with innovative ideas and fi lled
with seminal insights from both a consulting and CEO
perspective, Never By Chance lays out a plan for align-
ing people and strategy to dramatically improve market
share and ROI. If you ’ re going to read one business
book in 2010, this is it! ”
— Kevin J. Clancy, PhD
Chairman, Copernicus Marketing Consulting
“ Never by Chance is a real - world, pragmatic guide to
authentic alignment, vision, and strategy. If you want
to create enduring value for your customers that drives
shareholder value, then read this book. A great read that
lays out a foundational approach to aligning people,
resources, and strategy. ”
— Kevin Cashman
Senior Partner, Korn/Ferry
Leadership & Talent Consulting Best Selling Author,
Leadership from the Inside Out
“ Calloway, Feltz, and Young offer a fresh perspective
on what it takes to drive business strategy to its suc-
cessful conclusion. This is a compelling contribution
to the literature on the application of strategy and the
importance of those things that really matter. It’ s a
must read for all those who labor in the vineyards of
corporate America and those who aspire to it. ”
— Benjamin Ola. Akande, PhD
Dean, School of Business and Technology
Webster University
“ E veryone ends up somewhere, but few end up some-
where on purpose. Doing things on purpose and for
a purpose are critical to business success. Never By
Chance makes a compelling case for intentional lead-
ership in bringing all of a company’ s resources to bear
on delive ring the stakeholder value your organization
exists to provide. ”
— Steve Tourek
SVP and General Counsel,
MarvinWindows and Doors
“ B uilding and sustaining an ethical culture is key to
creating value for an organization’ s stakeholders and
real meaning in our society. Never By Chance provides
excellent insight into the critical importance of lead-
ership, vision and culture in aligning an organization,
enhancing its business performance and fulfi lling its
destiny. Its practical but experienced- b ased approach
will guide you on your journey to creating a great
organization. ”
— Ron James
President & CEO
Center for Ethical Business Cultures
University of St. Thomas
“ Never By Chance is exactly the message that leaders
today need to not only hear, but implement. There
is no more powerful catalyst for a company than
a compelling vision that empowers and aligns the
resources of an entire organization. Never By Chance is
a very powerful reminder of just how important this
is for any organization. ”
— Kevin Blair
President & CEO
NewGround
“ If you want to set a clear winning direction for your
business read this book. Learn the power of an impact-
ful vision that inspires your people to excel. Build a
culture of ethics and respect that motivates your team
to passionate customer focus. N ever By Chance pro-
vides clear and simple direction that will help propel
your long term business success. ”
— Joe Scarlett
Founder, The Scarlett Leadership Institute
NEVER
BY
Aligning People and
Strategy Through
Intentional Leadership
CHANCE
JOE CALLOWAY CHUCK FELTZ KRIS YOUNG
John Wiley & Sons, Inc.
Copyright © 2010 by Joe Calloway, Chuck Feltz, and Kris Young. All rights reserved.
Published by John Wiley & Sons, Inc., Hoboken, New Jersey.
Published simultaneously in Canada.
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ISBN: 978-0470-56199-7
Printed in the United States of America
10 9 8 7 6 5 4 3 2 1
To Annette, Jessica, and Cate. You are my constant joy.
—Joe Calloway
To Janelle, Audrey and Andrea, the most important people
in my life. Thank you for your support and confi dence.
—Chuck Feltz
For my two very grown-up kids, Jenny and John, whom
I love with a passion.
—Kris Young
Description:I guess my head has been in the strategic clouds because I couldn't put this book down! This is a short page-turner chock full of stories and personal experience to align your people to the company strategy--and getting measurable results.
As a professional meeting facilitator, I particularly enjoye