Table Of ContentPLATINUM HD
Network Video Recorder
INSTRUCTION MANUAL
1
Important Information
FCC Verification lawful authority, no person shall use, either directly or indirectly, a de-
This equipment has been tested and found to comply with the limits for vice operated pursuant to the provisions of this Part for the purpose
Class B digital device, pursuant to part 15 of the FCC Rules. These limits of overhearing or recording the private conversations of others unless
are designed to provide reasonable protection against harmful interfer- such use is authorized by all of the parties engaging in the conversation.
ence in a residential installation. This equipment generates, uses and Warning - Changes or modifications made to this device not approved
can radiate radio frequency energy and, if not installed and used in ac- expressly by the party responsible for compliance could void the user’s
cordance with the instructions, may cause harmful interference to radio authority to operate the equipment.
or television reception, which can be determined by turning the equip- Important Safety Instructions
ment off and on, the user is encouraged to try to correct the interference
• Make sure product is fixed correctly and stable if fastened in place
by one or more of the following measures:
• Do not operate if wires and terminals are exposed
• Reorient or relocate the receiving antenna
• Do not cover vents on the back of the device and allow adequate
• Increase the separation between the equipment and the receiver
space for ventilation
• Connect the equipment into an outlet on a circuit different from that
• Only use the power adapter supplied with the NVR
to which the receiver is connected
Password Information
• Consult the dealer or an experienced radio/TV technician for help
To ensure your privacy, this device supports password protection. The
These devices comply with part 15 of the FCC Rules. Operation is sub-
default all-access username is admin, the default password is 12345.
ject to the following two conditions:
To ensure your on-going privacy, we strongly recommend setting a pass-
• These devices may not cause harmful interference
word as soon as possible. Choose something that you’ll remember, but
• These devices must accept any interference received, including in- that others would be unlikely to guess.
terference that may cause undesired operation
Important Notice - Do not lose or forget your password. To ensure that
Important Notice - All jurisdictions have specific laws and regulations your NVR has the best security possible, password recovery has been
relating to the use of cameras. Before using any camera for any pur- designed to be a complicated and time consuming process. Only a select
pose, it is the buyer’s responsibility to be aware of all applicable laws number of staff at Swann Technical Support Telephone Helpdesk can
and regulations that prohibit or limit the use of cameras and to comply assist. Password retrieval can take several days, which means you will
with the applicable laws and regulations. not be able to access your NVR during this time.
FCC Regulation (for USA): Prohibition against eavesdropping
Except for the operations of law enforcement officers conducted under
2
Contents
Important Information 2 Record: Manual 24
Contents 3 Chapter 4: Playback 25
Chapter 1: Main Menu 5 Playback: Normal 26
Menu Layout 6 Playback: Event 27
Chapter 2: Camera Configuration 7 Playback: Tag 28
Record: Parameters (Record) 8 Chapter 5: Export 29
Record: Parameters (Substream) 9 Export: Normal 30
Camera: Image (Image Settings) 10 Export: Event 31
Camera: OSD 11 Chapter 6: Configuration 32
Camera: Video Tampering 12 Configuration: General: General 33
Camera: Video Loss 13 Configuration: General: DST Settings 34
Camera: Privacy Mask 14 Configuration: General: More Settings 35
Camera: Motion 15 Configuration: Network: Extranet Access 36
Motion Detection Tips 16 Configuration: Network: General 37
Camera: IP Camera & IP Camera Import/Export 17 Configuration: Network: PPPOE 38
Camera: PoE Information 18 Configuration: Network: NTP 39
Camera: VCA 19 Configuration: Network: Email 40
Chapter 3: Recording Configuration 20 Configuration: Network: SNMP 41
Record: Schedule 21 Configuration: Network: NAT 42
Record: Advanced 22 Configuration: Network: More Settings 43
Record: Holiday 23 Configuration: RS-232 44
3
Contents (cont.)
Configuration: Live View: General 45
Configuration: Live View: View 46
Configuration: Exceptions 47
Configuration: User 49
Chapter 7: System Maintenance 50
HDD: General 51
HDD: Advanced 52
System Maintenance: System Info 53
System Maintenance: Log Information 54
System Maintenance: Import/Export 55
System Maintenance: Upgrade 56
System Maintenance: Default 57
System Maintenance: Net Detect 58
System Maintenance: HDD Detect 59
Warranty Information 60
Helpdesk/Technical Support 61
4
Main Menu
The Main Menu is where you
control the various actions
and options that are available
on the NVR. You can also ac-
cess previously recorded video
for playback and to export to a
USB flash drive or hard drive.
To maintain system integrity, a
firmware upgrade can be per-
formed when available and ac-
cess to the shutdown menu to
restart or safely turn off the
NVR.
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Menu Layout
To access the Main
Menu, right-click the
mouse then select
“Menu”. Hover the
mouse cursor over
each button to display
a description. To exit
the Main Menu click
“Exit” or right-click the To shutdown or reboot the NVR, or
mouse. simply log out of the current user ac-
count, click the “Shutdown” button.
To ensure the integrity of your data
and recordings, always select “Shut-
down” when powering off the NVR.
Playback: Click this to access all normal and motion event recordings. Configuration: Access and configure many settings of the NVR, includ-
There are several playback modes to choose from, such as standard ing your network settings, adjusting the time and date and creating or
chronological playback mode, or event playback mode. altering user accounts.
Export: Click this to copy or backup footage from the NVR. You’ll need Maintenance: For accessing system information, log information and to
a compatible USB flash drive or hard drive to store the data (both FAT32 upgrade the firmware.
and NTFS file systems are supported).
Manual: Access manual controls for the recording functions of the NVR.
HDD: Where you’ll be able to access information about and adjust the
settings of your hard drive.
Record: Access recording options, such as quality, resolution, bitrate
and the recording schedule.
Camera: Adjust and configure how the NVR looks for cameras.
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Camera Configuration
The camera configuration op- 12-15-2014 Mon 10:30:15
tions are available in the “Re-
Camera 1
cord” and “Camera” menus
that are accessible from the
Main Menu. You can change the
resolution and bitrate settings
as well as image settings for
brightness and contrast. The
NVR has several controls for
motion detection, video tam-
pering and video loss as well as
the ability to apply one or more
privacy masks.
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Record: Parameters (Record)
The parameters func-
tion allows you to
change the resolution
and bitrate for each
camera connected.
By default the resolu-
tion is 2048 x 1536 at
15fps which fits in with
the capabilities of the
provided cameras. You
also have the option of
setting the resolution
to 720P or 1080P.
Camera: Select a camera that you would like to edit. before the NVR can trigger a recording. The pre-record function reduces
Stream Type: What kind of data you want the stream to contain. The this. We recommend changing this to 10 seconds (10s).
cameras included with the NVR stream video only. Post-record: Same as above but the NVR will continue recording after
Resolution: The default resolution is 2048 x 1536 for main stream. Other an event has occurred. For example, if an intruder triggers motion de-
resolutions available are 720P (1280 x 720) and 1080P (1920 x 1080). tection but pauses in view; post-record will continue recording to give
you a better view. 30 seconds (30s) is the recommended length.
Frame Rate: The number of frames per second (fps) that the NVR will
record. The default is 15fps but can be changed to “Full Frame” when Expired Time (day): Determines how long the video footage will remain
setting the resolution to 720P or 1080P. on the hard drive without it being overwritten.
Video Quality: The amount of data the NVR will use to record video. • Use the “Copy” function to apply all settings to the other cameras.
Lowering the quality reduces the file size of each video saved. • Don’t forget to click “Apply” to save settings.
Pre-record: By default the NVR will record 5 seconds before an event • Click the “Back” button to go back to the Main Menu.
occurs. If an event is fast enough, it may have left the view of the camera
8
Record: Parameters (Substream)
The substream menu
gives you control on
how video is streamed
to your mobile device
or computer using the
SwannView Plus app
and Windows software.
You can change the
resolution and bitrate
if you’re having issues
streaming live video
from your NVR.
Camera: Select a camera that you would like to edit. • Use the “Copy” function to apply all settings to the other cameras.
Stream Type: What kind of data you want the stream to contain. The • Don’t forget to click “Apply” to save settings.
cameras included with the NVR stream video only. • Click the “Back” button to go back to the Main Menu.
Resolution: The default streaming resolution is 704 x 480. You can se-
lect a lower resolution (320 x 240 or 352 x 240) if you’re having issues
streaming live video from your NVR to your mobile device or computer
via SwannView Plus.
Frame Rate: The default frame rate for streaming is 30fps for NTSC and
25fps for PAL. You can change this to 15fps to reduce the amount of data
required.
Video Quality: The amount of data the NVR will use to stream live video.
Lowering the quality reduces the amount of data required.
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Camera: Image (Image Settings)
You can use the var-
ious image settings
available to help fine-
12-15-2014 Mon 10:30:15
tune your motion de-
tection sensitivity. At
night, images that you
see from the camera
Camera 1
may seem to flicker or
have increased noise.
By tweaking the im-
age settings, you can
eliminate noise and in-
crease image quality.
Camera: Select a camera that you would like to edit. Please note, any changes made to image settings will affect your
Mode: The only option available is “Custom”. recordings.
Brightness: This changes how light the image appears to be.
Contrast: This increases the difference between the blackest black and
the whitest white in the image. Don’t set the contrast too high as it will
degrade the image quality.
Saturation: This alters how much colour is displayed in the image. The
higher the saturation, the more bright and vivid colours will appear.
Hue: This changes the colour mix of the image.
• Don’t forget to click “Apply” to save settings.
• Click the “Back” button to go back to the Main Menu.
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