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MKT 320F Exam 2 Review Lecture Notes PDF

33 Pages·2015·English
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by ['Jordan Durrani']| 2015| 33 pages| English

About MKT 320F Exam 2 Review Lecture Notes

The document summarizes key concepts from Chapter 5 of the lecture notes related to consumer behavior and the consumer decision-making process. It discusses the three main determinants of consumer behavior - individual factors, external influences, and the problem-solving process. It then outlines the five stages of the consumer decision-making process: need recognition, information search, evaluation of alternatives, purchase decision, and post-purchase behavior. It also discusses psychological influences on consumer behavior such as needs, wants, drives, and perception.

Detailed Information

Author:['Jordan Durrani']
Publication Year:2015
Pages:33
Language:English
Format:PDF
Price:FREE
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