Methodology . Artifacts . Acumen

62 Pages·2015·6.12 MB·English

HHSC Social Services – IT . .
UX/UI Design : Methodology . Artifacts . Acumen
3 August 2015
One Vision, One Effort
Leon Lee . [email protected] Texas HHSC . Social Services IT 1
UX Strategic Venue
Business Stakeholders . IT Associates . Vendor Teams
Collaborative Brand Tagline
Common Strategy & Artifacts
Integrated Methodology
One Vision . One Effort
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UX Strategic Venue Tagline
Old Asian Collaborative Proverb
( Kai Tzan Guan )
( Bi Shu Yao Nah Dao Tzai Dao )
To Open a Restaurant…
One Must Own the Butcher Knife
( To Open a Restaurant… One Must Know How to Cook and Not Be Totally Dependent on Other Chefs )
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Presentation Format
1. Methodology
Strategic Challenges & Resolutions
2. Artifacts
Common UX.UI Design Tools
3. Acumen
Cross-leverage team expertise
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1.1 Methodology
Business Challenges
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Strategic Business Impasse
(A) Tribal Knowledge
(B) Transitory Vendor
Teams
(C) Variable Design Artifacts
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(A) Tribal Knowledge
“Islands” of Knowledge & Expertise
Time Sensitivity of
Knowledge
• Knowledge Relevance Challenge – Time vs. Obsolescence
• Mission-Critical Information coalesce to Stakeholder Group or Sub-Group Documented Information
• Information & Process evolve fast, document obsolete, temporal volatile Superseded
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(B) Transitory Vendor Teams
Voluntary Exit
Assign Vendor
to Project
Select Vendor
Complete Project
or Segments
Lost Bid
Compel to Exit Re-Bid Vendors
• Vendors Transition In, Transition Out
• Selected Vendor, Complete Project Tasks
• Exit Project : Completed Tasks, ReBid Project, Lost Bid
• Need Consistent Project documentation for Knowledge Transfer
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(C) Variable Design Artifacts Challenge
Flowchart UI Wireframes
Business Whiteboard
( Low Fidelity )
UseCaseFlow
UI Wireframe
Hierarchy Module Data Flow Diagram
( High Fidelity )
• To harness Synergetic Cross-Enterprise Effort
• Require Commonality of Design Models & Artifacts
• Models for Stepwise Refinement of business logic flows to UI application design
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1.2 Methodology
Resolution & Governance
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