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Measuring service quality in the airline using SERVQUAL model: case of IAA PDF

121 Pages·2007·1.18 MB·English
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by Unknow| 2007| 121 pages| 1.18| English

About Measuring service quality in the airline using SERVQUAL model: case of IAA

Service Quality as the Antecedents of Customer Satisfaction. Airlines close to their asset frontiers faced initial trade-offs, improving quality at the expense of cost Percent aseman 66. 28.7. 28.7. 28.7 emirate. 27. 11.7. 11.7. 40.4 homa. 12. 5.2 .. SERVQUAL dimensions'', Journal of Retailing, Vo

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Author:Unknown
Publication Year:2007
Pages:121
Language:English
File Size:1.18
Format:PDF
Price:FREE
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