Table Of ContentMANAGING HUMAN CAPITAL IN
TODAY’S GLOBALIZATION
A Management Information
System Perspective
MANAGING HUMAN CAPITAL IN
TODAY’S GLOBALIZATION
A Management Information
System Perspective
Heru Susanto, PhD
Fang-Yie Leu, PhD
Chin Kang Chen, PhD
Fadzliwati Mohiddin, PhD
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Library and Archives Canada Cataloguing in Publication
Title: Managing human capital in today’s globalization : a management information system perspective /
Heru Susanto, PhD, Leu Fang-Yie, PhD, Chin Kang Chen, PhD., Fadzliwati Mohiddin, PhD
Names: Susanto, Heru, 1965- author. | Fang-Yie, Leu, author. | Chen, Chin Kang, author. |
Mohiddin, Fadzliwati, author.
Description: Includes bibliographical references and index.
Identifiers: Canadiana (print) 20190072407 | Canadiana (ebook) 2019007244X | ISBN 9781771887380
(hardcover) | ISBN 9780429457890 (eBook)
Subjects: LCSH: Personnel management—Technological innovations. | LCSH: Management information
systems.
Classification: LCC HF5549.5.T33 S87 2019 | DDC 658.3—dc23
Library of Congress Cataloging-in-Publication Data
Names: Susanto, Heru, 1965- author. | Fang-Yie, Leu, author. | Chen, Chin Kang, author. |
Mohiddin, Fadzliwati, author.
Title: Managing human capital in today’s globalization : a management information system perspective /
Heru Susanto, PhD, Leu Fang-Yie, PhD, Chin Kang Chen, PhD., Fadzliwati Mohiddin, PhD
Description: Toronto ; New Jersey : Apple Academic Press, 2019. | Includes bibliographical references and
index.
Identifiers: LCCN 2019007156 (print) | LCCN 2019008748 (ebook) | ISBN 9780429457890 (ebook) |
ISBN 9781771887380 (hardcover : alk. paper)
Subjects: LCSH: Personnel management--Technological innovations. | Management information systems.
Classification: LCC HF5549.5.T33 (ebook) | LCC HF5549.5.T33 S87 2019 (print) | DDC 658.3--dc23
LC record available at https://lccn.loc.gov/2019007156
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ABOUT THE AUTHORS
Heru Susanto, PhD, is a researcher of the Data Security Group at the
Indonesian Institute of Sciences. He is also an honorary professor at the
Department of Information Management, College of Management, Tunghai
University, Taichung, Taiwan. Also, Dr. Heru worked as an assistant professor
in Technology Management, School of Business, University Technology of
Brunei. Dr. Heru has experience as an IT professional and as web division
head at IT Strategic Management at Indomobil Group Corporation. He has
worked as the Prince Muqrin Chair for Information Security Technologies
at King Saud University, Riyadh, Saudi Arabia. His research interests are
in the areas of information system, computer security, information security
management system, and information system and technology as an enabler
of organizations’ business process re-engineering and e-marketing. He
has over 15 years of professional teaching and research experience at the
university level and over 20 years of working on research for various studies
in the field, with more than 27 books, seven full authored books, 20 book
chapters, and more than 35 international publication in peer-review journals
included in: Scopus, Science Direct, Springer, ISI, and Global Indexed.
Fang-Yie Leu, PhD, is currently a Professor in the Computer Science
Department at Tunghai University, Taiwan. He is on the editorial boards
of several journals. Professor Leu organizes international workshops
on mobile commerce, cloud computing, network and communication
security (MCNCS), and compact wireless extravehicular activity (EVA)
communications system (CWECS). He is an IEEE member and now serves
as a technical program committee (TPC) member of many international
conferences. He was also a visiting scholar at the University of Pittsburgh,
Pennsylvania. His research interests include wireless communication,
network security, grid applications, and security. Dr. Leu received his
bachelor’s, master’s, and PhD degrees all from the National Taiwan
University of Science and Technology, Taiwan.
Chin Kang Chen, PhD, is a Lecturer at the Universiti Brunei Darussalam,
Begawan, Brunei. He also has industry experience from working on projects
with local telecommunications companies and government ministries and
vi About the Authors
agencies. His research interests include information security management
system, IT governance, mobile devices, cloud computing, and e-government.
Dr. Chen received his bachelor’s of engineering from the Royal Melbourne
Institute of Technology, Australia; his master’s in digital communication
from Monash University, Melbourne, Victoria; his master’s in information
technology from Queensland University of Technology, Australia; and his
PhD from the University of Brunei.
Fadzliwati Mohiddin, PhD, is a program leader and principal lecturer at
the School of Business, Universiti Teknologi Brunei (UTB). Prior to joining
UTB, she was the Chief Information Officer, the Director of ICTC, and the
Dean of the Faculty of Business and Management Sciences, Sultan Sharif
Ali Islamic University (UNISSA). She also held the post of Deputy Dean at
the Faculty of Business, Economics and Policy Studies, Universiti Brunei
Darussalam from 2009 to 2010. She lectures in business information systems
and general management. She was involved with several ICT projects that
include knowledge management systems and e-learning systems for the
Ministry of Education. In addition, she has been appointed as a judge for
several business and ICT competitions, such as the Asia Pacific ICT Award
(APICTA) and the Brunei ICT Award (BICTA) since 2010. She holds a BA,
Management Studies (Universiti Brunei Darussalam); an MBA (Lancaster
University, UK); and a PhD, Information Systems (Curtin University of
Technology, Western Australia). Her current research interest includes
information systems success, knowledge management, e-government, and
general management.
CONTENTS
Abbreviations .......................................................................................ix
Preface. ..............................................................................................xix
1. Workforce Planning and Management Systems: A HRIS Approach...............1
2. Strategic Human Resource Management: An ICT Possibility
Shifting Paradigm of Human Resource Management ...................................27
3. Managing Information Systems for Human Resource Management:
A Technological Evolution .............................................................................57
4. Changing Skill Requirement: Improving Market Expectation of
Human Resource Trough Management Information System .........................85
5. Human Resource Management Information System: The Challenges ........119
6. The Shifting Paradigm of Human Resource Management Through a
Human Resource Management Information System ...................................137
7. Reengineering Work Processes for Improved Productivity:
A Management Information System Perspective .........................................161
8. Workforce Diversity: Information Communication Technology
Innovation and Creativity ............................................................................189
9. A Management Information System for Human Resource
Management Workforce Diversity ...............................................................219
10. The Integration of MIS–HRIS and Employee Involvement ........................239
11. Human Resource Globalization and MIS Implications ...............................269
12. Digital Technology Impact on Decentralized Work Sites ............................297
13. Organization Continuous Improvement Programs:
MIS Technological Advancement ................................................................331
14. Continuous Improvement Programs: The Digital Technology
Era of Human Resource Management .........................................................361
Index .....................................................................................................................393
ABBREVIATIONS
3D three-dimensional
AI artificial intelligence
APTK Agensi Pekerjaan Tempatan Dan Pemban-
gunan Tenaga Kerja
BPR business process reengineering
BSC balanced scorecard framework
CAD computer-aided design
CAP Computer Accommodations Program
CI continuous improvement
CIP continuous improvement program
CRM customer relationship management
CSI Civil Service Institute
CSLA Student Learning Collaboration Analysis
DGH District General Hospital
DSS decision support system
e-compensation electronic compensation
e-education electronic education
e-HRM electronic human resource management
e-learning electronic learning
e-library electronic library
e-mail electronic mail
e-performance management electronic performance management
e-PM electronic performance management
e-recruitment electronic recruitment
e-training electronic training
EDI electronic data interchange
EDP electronic data processing
EEO equal employment opportunity
EFT electronic fund transfer
EGNC E-Government National Centre
EHIS electronic hospital information system
EHS Environmental, Health and Safety
EPA Environmental Protection Agency
EPPs Educator Preparation Programs
