LOS ANGELES INTERNATIONAL AIRPORT CENTRAL TERMINAL AREA PARKING OPERATION ...

149 Pages·2015·7.39 MB·English

LOS ANGELES INTERNATIONAL AIRPORT CENTRAL TERMINAL AREA
PARKING OPERATION AND MANAGEMENT AGREEMENT
By and Between
THE CITY OF LOS ANGELES,
DEPARTMENT OF AIRPORTS
and
ABM ONSITE SERVICES - WEST, INC.
Dated , 2015
TABLE OF CONTENTS
Page
1. TERM OF THE AGREEMENT 1
1.1 Term; Commencement Date 1
1.2 Extension of the Term 2
2. APPOINTMENT OF OPERATOR; SERVICES TO BE PROVIDED 2
2.2 Description of Parking Facilities 3 .
2.2.1 Additions, Deletions or Changes to Parking Facilities 3
2.2.1.1 Significant Additions to Parking Facilities 3
2.2.2 Use of Ancillary Facilities ; 3
2.2.2.1 Use of P-2A Office Space 4
2.2.2.2 Break Area 5
2.2.2.3 Storage Areas 5
2.2.3 Rights Regarding Parking and Ancillary Facilities 6
2.3 Description of Management and Operational Responsibilities 6
2.4 Business and Operations Plan 7
2.5 Assessment and Design of Improvements to the Parking Facilities and PARCS 8
2.5.1 Condition Assessment 9
2.5.2 Findings and Recommended Conceptual Improvement Plan 9
2.5.3 Ownership of Designs, Plans and Other Property. 10
2.6 Revenue Control; Collection of Gross Revenue 10
2.6.1 Deposit of Gross Revenues 11
2.6.2 Permit Pass Reconciliation 11
2.6.3 Operator is Responsible for Undercharges and Counterfeit Currency 12
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2.6.4 Missing, Lost and Exception Tickets 12
2.6.5 Checks 12
2.6.6 Credit and Debit Cards 13
2.6.7 PCI Compliance 11
2.6.8 Promise to Pay Forms 15
2.6.9 Changes to Procedures; Failure to Follow Procedures 15
2.6.10 Other Activities Prohibited 15
2.7 Compliance With Laws 16
2.8 Subcontractors 16
2.9 Utilities 16
2.10 Independent Contractor; Operator’s Employees 16
2.11 Gratuities 17
2.12 Quality of Operator’s Services 17
2.13 Customer Complaints 19
2.14 Performance Assessments 19
2.14.1 Revenue Collection Fraud 19
2.14.2 Customer Service Issues and Complaints 19
2.14.3 Data Entry Errors; Falsification or Non-Submission of Reports 19
2.14.4 Standard Operating Procedures 20
2.14.5 Employee Decorum 20
2.14.6 Employee Absences 20
2.14.7 Failure to Reconcile 20
2.14.8 Failure to Clean 20
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2.14.9 Personal Cell Phone Use 20
2.14.10 PARCS Failure Response 21
2.14.11 Promise to Pay Forms 21
2.14.12 Failure to Deposit 21
2.14.13 Continued Poor Performance 21
2.14.14 Additional Performance Requirements 21
2.15 Reports. 21
2.16 Parking For Operator’s Personnel 22
2.17 PARCS Maintenance Contract 22
2.18 City Provided Equipment 22
3. COMPENSATION 23
3.2 Monthly Management Fee 23
3.3 Monthly Staffing Fees 24
3.3.1 Parking Staff Fee 24
3.3.2 Manager on Duty Fee., 25
3.3.3 Security Staff Fee 26
3.3.4 Cleaning Service Fee 27
3.3.5 Fluctuation of Service Hours 28
3.4 PARCS Maintenance Fee 28
3.5 Equitable Adjustment for Unforeseeable Change in Circumstances 29
3.6 Executive Director’s Authority Regarding Additional Services 29
3.7 No Other Compensation 29
4. RECORDKEEPING AND AUDIT 30
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4.1 Books and Records 30
4.2 Information Requests 30
4.3 Review and Audit 30
4.4 Protection of Information 31
5. PAYMENT OF TAXES AND LICENSES 31
6. ADDITONAL PROVISIONS GOVERNING OPERATOR’S ACTIVITIES 31
6.1 Operator’s Design and Installation Obligations - In General 31
6.2 Prevailing Wage 32
6.3 Condition of Facilities 32
6.4 City Approval of Installations and Improvements 32
6.5 Building Permits 33
6.6 Building Codes 33
6.7 Design and Engineering Standards 33
6.8 Licensed Contractors 33
6.9 No Alterations Without Approval 33
6.10 Workers’ Compensation 34
6.11 Payment and Performance Bonds 34
6.11.1 Performance Bond 34
6.11.2 Payment Bond 34
6.12 No Liens 35
7. TERMINATION FOR CONVENIENCE 35
8. TERMINATION FOR CAUSE 35
9. OPERATOR’S OBLIGATIONS UPON TERMINATION 37
IV
10. FAITHFUL PERFORMANCE GUARANTEE 37
11. INSURANCE AND INDEMNIFICATION 38
11.1 Insurance 38
11.2 City Held Harmless 40
12. ASSIGNMENT; SUBCONTRACTORS 41
12.1 Assignment 41
12.2 Operator Change of Ownership 41
12.3 Subcontractors 41
12.4 Operator Name Change 41
13. AIRPORT CONCESSION DISADVANTAGED BUSINESS ENTERPRISE PROGRAM 42
13.1 Compliance Non-Discrimination Policy and ACDBE Program 42
13.2 Substitutions 42
13.3 Monthly Report 42
14. OTHER PROVISIONS 43
14.1 Notices 43
14.1.1 Notice to City 43
14.1.2 Notice to Operator 43
14.1.3 Effect of Notice by Executive Director. 43
14.1.4 Manner of Giving Notice 43
14.2 Limitations on Use of Airport 43
14.3 Late Charge and Interest for Delinquent Payment 45
14.4 Cross Default 45
14.5 Attorney’s Fees 45
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14.6 Hazardous and Other Regulated Substances 45
14.6.1 Definition of “hazardous substances(s)55 45
14.6.2 Environmental Indemnity 46
14.6.3 Corrective Action 46
14.6.4 Storage Tanks 47
14.6.5 Operator’s Provision to City of Environmental Documents 47
14.6.6 Survival of Obligations 47
14.7 Airfield Security 47
14.8 Nondiscrimination and Equal Employment Practices/Affirmative Action Program 48
14.8.1 Federal Non-Discrimination Provisions 48
14.8.2 Municipal Non-Discrimination Provisions 49
14.8.2.1 Non-Discrimination In Use Of Airport 49
14.8.2.2 Non-Discrimination In Employment 49
14.8.2.3 Equal Employment Practices 50
14.8.2.4 Affirmative Action Program 50
14.9 Waiver of Claims. 50
14.10 Living Wage and Service Contract Worker Retention Requirements 51
14.10.1 Living Wage Ordinance 51
14.10.1.1 General Provisions: Living Wage Policy 51
14.10.1.2 Living Wage Coverage Determination 51
14.10.1.3 Compliance; Termination Provisions And Other Remedies: Living Wage
Policy 52
14.10.1.4 Subcontractor Compliance 52
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14.10.2 Service Contract Worker Retention Ordinance 52
14.11 Equal Benefits Ordinance 53
14.12 First Source Hiring Program For Airport Employers 53
14.13 Contractor Responsibility Program 54
14.14 Laws, Rules and Regulations 54
14.15 Business Tax Registration 54
14.16 Alternative Fuel Vehicle Requirement Program 55
14.17 Disabled Access 55
14.18 Child Support Orders 55
14.19 Waiver 56
14.20 City's Right to Contract With Others Regarding Agreement Rights. 56
14.21 Compliance with Los Angeles City Charter Section 470(c)(12) 56
14.22 Fair Meaning 57
14.23 Section Headings 57
14.24 Void Provisions 57
14.25 Two Constructions 57
14.26 Laws of California 57
14.27 Gender 57
14.28 Time 57
14.29 Integration Clause 57
14.30 Amendment of Agreement 57
14.31 Force Majeure 58
14.32 City Approvals 58
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14.33 Ordinance and Los Angeles Administrative Code Language Governs 59
14.34 Amendments to Ordinances and Codes 59
14.35 Days 59
14.36 Deprivation of Operator’s Rights 59
14.37 Representations of Operator 59
14.38 Parties In Interest 60
14.39 Municipal Lobbying Ordinance 60
14.40 Anti-bust Claims 60
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LIST OF EXHTBTTS
Exhibit A: Commencement Date Memorandum
Exhibit B: Map of Parking Structures
Exhibit C: Map of LAX Open Air Parking Lots
Exhibit D: Responsibility Matrix
Exhibit E: City Provided Equipment
Exhibit F: Insurance
Exhibit G: Equal Employment Practices
Exhibit H: Affirmative Action Program
Exhibit I: Living Wage Ordinance
Exhibit J: Service Contract Worker’s Retention Ordinance
Exhibit K: First Source Hiring Program
Exhibit L: Contractor Responsibility Program
Exhibit M: Alternative Fuel Vehicle Requirement Program
Exhibit N: Child Support Ordinance
Exhibit O: PARCS Maintenance Standards and Requirements
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