Table Of ContentIFIP Advances in Information
and Communication Technology 307
Editor-in-Chief
A.JoeTurner,Seneca,SC,USA
EditorialBoard
FoundationsofComputerScience
MikeHinchey,Lero,Limerick,Ireland
Software:TheoryandPractice
BertrandMeyer,ETHZurich,Switzerland
Education
BernardCornu,CNED-EIFAD,Poitiers,France
InformationTechnologyApplications
RonaldWaxman,EDAStandardsConsulting,Beachwood,OH,USA
CommunicationSystems
GuyLeduc,UniversitédeLiège,Belgium
SystemModelingandOptimization
JacquesHenry,UniversitédeBordeaux,France
InformationSystems
BarbaraPernici,PolitecnicodiMilano,Italy
RelationshipbetweenComputersandSociety
ChrisanthiAvgerou,LondonSchoolofEconomics,UK
ComputerSystemsTechnology
PaoloPrinetto,PolitecnicodiTorino,Italy
SecurityandPrivacyProtectioninInformationProcessingSystems
KaiRannenberg,GoetheUniversityFrankfurt,Germany
ArtificialIntelligence
MaxA.Bramer,UniversityofPortsmouth,UK
Human-ComputerInteraction
AnneliseMarkPejtersen,CenterofCognitiveSystemsEngineering,Denmark
EntertainmentComputing
RyoheiNakatsu,NationalUniversityofSingapore
IFIP–TheInternationalFederationforInformationProcessing
IFIPwasfoundedin1960undertheauspicesofUNESCO,followingtheFirst
WorldComputerCongressheldinParisthepreviousyear.Anumbrellaorgani-
zation for societies working in information processing, IFIP’s aim is two-fold:
tosupportinformationprocessingwithinitsmembercountriesandtoencourage
technologytransfertodevelopingnations.Asitsmissionstatementclearlystates,
IFIP’s mission is to be the leading, truly international, apolitical
organizationwhichencouragesandassistsinthedevelopment,ex-
ploitationandapplicationofinformationtechnologyforthebenefit
ofallpeople.
IFIPisanon-profitmakingorganization,runalmostsolelyby2500volunteers.It
operatesthroughanumberoftechnicalcommittees,whichorganizeeventsand
publications.IFIP’seventsrangefromaninternationalcongresstolocalseminars,
butthemostimportantare:
• TheIFIPWorldComputerCongress,heldeverysecondyear;
• Openconferences;
• Workingconferences.
TheflagshipeventistheIFIPWorldComputerCongress,atwhichbothinvited
andcontributedpapersarepresented.Contributedpapersarerigorouslyrefereed
andtherejectionrateishigh.
As with the Congress, participation in the open conferences is open to all and
papersmaybeinvitedorsubmitted.Again,submittedpapersarestringentlyref-
ereed.
The working conferences are structured differently. They are usually run by a
workinggroupandattendanceissmallandbyinvitationonly.Theirpurposeis
tocreateanatmosphereconducivetoinnovationanddevelopment.Refereeingis
lessrigorousandpapersaresubjectedtoextensivegroupdiscussion.
Publications arising from IFIP events vary. The papers presented at the IFIP
WorldComputerCongressandatopenconferencesarepublishedasconference
proceedings,whiletheresultsoftheworkingconferencesareoftenpublishedas
collectionsofselectedandeditedpapers.
Anynationalsocietywhoseprimaryactivityisininformationmayapplytobe-
comeafullmemberofIFIP,althoughfullmembershipisrestrictedtoonesociety
percountry.FullmembersareentitledtovoteattheannualGeneralAssembly,
Nationalsocietiespreferringalesscommittedinvolvementmayapplyforasso-
ciateorcorrespondingmembership.Associatemembersenjoythesamebenefits
asfullmembers,butwithoutvotingrights.Correspondingmembersarenotrep-
resentedinIFIPbodies.Affiliatedmembershipisopentonon-nationalsocieties,
andindividualandhonorarymembershipschemesarealsooffered.
Luis M. Camarinha-Matos
IraklisParaskakis HamidehAfsarmanesh(Eds.)
Leveraging Knowledge
for Innovation
in Collaborative Networks
10th IFIP WG 5.5 Working Conference
on Virtual Enterprises, PRO-VE 2009
Thessaloniki, Greece, October 7-9, 2009
Proceedings
1 3
VolumeEditors
LuisM.Camarinha-Matos
NewUniversityofLisbon,FacultyofSciencesandTechnology
CampusdeCaparica,2829-516MonteCaparica,Portugal
E-mail:[email protected]
IraklisParaskakis
SouthEastEuropeanResearchCentre(SEERC)
ResearchCentreoftheUniversityofSheffieldandCITYCollege
24Pr.KoromilaStr.,54622Thessaloniki,Greece
E-mail:[email protected]
HamidehAfsarmanesh
UniversityofAmsterdam,ComputerScienceDepartment
SciencePark107,1098XGAmsterdam,TheNetherlands
E-mail:[email protected]
LibraryofCongressControlNumber:2009935464
CRSubjectClassification(1998):H.5.3,K.3.1,I.2.6,D.1.3,D.2.9
ISSN 1868-4238
ISBN-10 3-642-04567-7SpringerBerlinHeidelbergNewYork
ISBN-13 978-3-642-04567-7SpringerBerlinHeidelbergNewYork
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Preface
Collaborative Networks
A Tool for Promoting Co-creation and Innovation
The collaborative networks paradigm offers powerful socio-organizational mecha-
nisms, supported by advanced information and communication technologies for pro-
moting innovation. This, in turn, leads to new products and services, growth of better
customer relationships, establishing better project and process management, and
building higher-performing consortia. By putting diverse entities that bring different
perspectives, competencies, practices, and cultures, to work together, collaborative
networks develop the right environment for the emergence of new ideas and more
efficient, yet practical, solutions. This aspect is particularly important for small and
medium enterprises which typically lack critical mass and can greatly benefit from
participation in co-innovation networks. However, larger organizations also benefit
from the challenges and the diversity found in collaborative ecosystems.
In terms of research, in addition to the trend identified in previous years toward a
sounder consolidation of the theoretical foundation in this discipline, there is now a
direction of developments more focused on modeling and reasoning about new col-
laboration patterns and their contribution to value creation. “Soft issues,” including
social capital, cultural aspects, ethics and value systems, trust, emotions, behavior, etc.
continue to deserve particular attention in terms of modeling and reasoning. Exploita-
tion of new application domains such as health care, education, and active aging for
retired professionals also help identify new research challenges, both in terms of mod-
eling and ICT support development.
PRO-VE 2009 held in Thessaloniki, Greece, was the 10th event in a series of suc-
cessful conferences, including PRO-VE 1999 (held in Porto, Portugal), PRO-VE 2000
(held in Florianopolis, Brazil), PRO-VE 2002 (held in Sesimbra, Portugal), PRO-VE
2003 (held in Lugano, Switzerland), PRO-VE 2004 (held in Toulouse, France), PRO-
VE 2005 (held in Valencia, Spain), PRO-VE 2006 (held in Helsinki, Finland), PRO-
VE 2007 (Guimarães, Portugal), and PRO-VE 2008 (Poznan, Poland).
This book includes a number of selected papers from PRO-VE 2009, providing a
comprehensive overview of recent advances in various CN domains and their applica-
tions. On this 10th anniversary of the conference, there was a special emphasis on the
CN topics related to co-innovation and new collaboration patterns, performance man-
agement, competency modeling and management, VO breeding environments, part-
ners’ selection and e-procurement, soft issues and socio-technical aspects, collabora-
tive work environments, and case studies and applications in industry and services,
with particular emphasis on active aging and educational networks.
VI Preface
As in previous editions of PRO-VE, the book itself is the result of cooperative and
highly distributed work among the authors of the articles and the International Pro-
gram Committee members, representing a valuable tool for all those interested in
innovation, emerging applications, research advances, and challenges of collaborative
networks. We would like to thank all the authors both from academia/research and
industry for their contributions. We appreciate the dedication of the PRO-VE Program
Committee members, who helped with the selection of articles and contributed with
valuable comments to improve their quality.
August 2009 Luís M. Camarinha-Matos
Iraklis Paraskakis
Hamideh Afsarmanesh
PRO-VE 2009 – 10th IFIP Working Conference on
Virtual Enterprises
Thessaloniki, Greece, October 7–9, 2009
General Chair
Iraklis Paraskakis (Greece)
Program Committee Chair
Luis M. Camarinha-Matos (Portugal)
Program Committee
Witold Abramowicz (Poland) Alexandra Klen (Brazil)
António Abreu (Portugal) Bernhard Koelmel (Germany)
Hamideh Afsarmanesh (The Netherlands) Kurt Kosanke (Germany)
Cesar Analide (Portugal) Adamantios Koumpis (Greece)
Samuil Angelov (The Netherlands) George Kovacs (Hungary)
Dimitris Apostolou (Greece) John Krogstie (Norway)
Américo Azevedo (Portugal) Celson Lima (France)
Panagiotis Bamidis (Greece) Gregoris Mentzas (Greece)
Eoin Banahan (UK) István Mézgar (Hungary)
Peter Bertok (Australia) Arturo Molina (Mexico)
Xavier Boucher (France) Mieczyslaw Muraszkiewicz (Poland)
Jim Browne (Ireland) Roumen Nikolov (Bulgaria)
Jorge Cardoso (Germany) Ovidiu Noran (Australia)
Wojciech Cellary (Poland) Paulo Novais (Portugal)
Sophie D’Amours (Canada) Adegboyega Ojo (Macau)
Alexandre Dolgui (France) Eugénio Oliveira (Portugal)
Guy Doumeingts (France) Martin Ollus (Finland)
Schahram Dustdar (Austria) Angel Ortiz (Spain)
Elsa Estevez (Argentina) Luis Osório (Portugal)
Myrna Flores (Switzerland) Costas Pattichis (Cyprus)
Rosanna Fornasiero (Italy) Adam Pawlak (Poland)
Cesar Garita (Costa Rica) Willy Picard (Poland)
Paul Grefen (The Netherlands) Michel Pouly (Switzerland)
Jairo Gutierrez (New Zealand) Goran Putnik (Portugal)
Tarek Hassan (UK) Ricardo Rabelo (Brazil)
Tomasz Janowski (Canada) Yacine Rezgui (UK)
Toshiya Kaihara (Japan) Rainer Ruggaber (Germany)
Eleni Kaldoudi (Greece) Hans Schaffers (The Netherlands)
Iris Karvonen (Finland) Raimar Scherer (Germany)
VIII Organization
Weiming Shen (Canada) Klaus-Dieter Thoben (Germany)
Waleed W. Smari (USA) Lorna Uden (UK)
Riitta Smeds (Finland) Antonio Volpentesta (Italy)
António L. Soares (Portugal) Lai Xu (Australia)
Jorge P. Sousa (Portugal) Peter Weiß (Germany)
Volker Stich (Germany)
Technical Sponsors
IFIP WG 5.5 COVE
Co-operation Infrastructure for Virtual
Enterprises and electronic business
Society of Collaborative Networks
SoCol
net
Organizational Co-Sponsors
UNINOVA
New University of Lisbon
Table of Contents
Part 1: Co-innovation in Collaborative Networks
Networked Innovation in Innovation Networks: A Home Appliances
Case Study...................................................... 3
Luis Berasategi, Joseba Arana, and Eduardo Castellano
Managing Distributed Innovation Processes in Virtual Organizations
by Applying the Collaborative Network Relationship Analysis ......... 13
Jens Eschenb¨acher, Marcus Seifert, and Klaus-Dieter Thoben
A Balanced Scorecard for Open Innovation: Measuring the Impact of
Industry-University Collaboration.................................. 23
Myrna Flores, Ahmed Al-Ashaab, and Andrea Magyar
Co-creation and Co-innovation in a Collaborative Networked
Environment .................................................... 33
Edmilson Rampazzo Klen
Part 2: Collaboration Patterns
A Cooperative Model to Improve Hospital Equipments and Drugs
Management .................................................... 43
Ilaria Baffo, Giuseppe Confessore, Giacomo Liotta, and
Giuseppe Stecca
Modeling Adaptable Business Service for Enterprise Collaboration ..... 51
Khouloud Boukadi, Lucien Vincent, and Patrick Burlat
A Collaboration Pattern Model for Virtual Organisations ............. 61
Nikos Papageorgiou, Yannis Verginadis, Dimitris Apostolou, and
Gregoris Mentzas
Issues and Experiences in Logistics Collaboration .................... 69
Nadia Lehoux, Jean-Fran¸cois Audy, Sophie D’Amours, and
Mikael Ro¨nnqvist
Part 3: Needs and Practices
Analyzing Enterprise Networks Needs: Action Research from the
Mechatronics Sector.............................................. 79
Luca Cagnazzo, Paolo Taticchi, Gianni Bidini, and Enzo Baglieri
X Table of Contents
Comparing Notes: Collaborative Networks, Breeding Environments,
and Organized Crime............................................. 88
Alejandro Hern´andez
Mapping R&D within Multinational Networks: Evidence from the
Electronics Industry.............................................. 96
Paula Urze and Maria Joa˜o Manatos
Part 4: Collaboration in Supply Chains
Developing a Taxonomy and Model to Transfer and Assess Best
Practices for Supply Chain Management ............................ 109
Myrna Flores, Ana Mendoza, Victor Lavin, and Benito Flores
Supply Chain Coordination in Hospitals ............................ 117
Nazar´e Rego and Jorge Pinho de Sousa
ASupplyChainArchitectureBasedonMulti-agentSystemstoSupport
Decentralized Collaborative Processes .............................. 128
Jorge E. Herna´ndez, Rau´l Poler, and Josefa Mula
Collaborative Manufacturing Management in Networked Supply
Chains ......................................................... 136
Michel Pouly, Souleiman Naciri, and S´ebastien Berthold
Part 5: Teams and Collaboration
Collaborative Capability of Teams in Network Organizations .......... 149
Sebastian Ulbrich, Heide Troitzsch, Fred van den Anker,
Adrian Plu¨ss, , and Charles Huber
Knowledge Value Creation Characteristics of Virtual Teams: A Case
Study in the Construction Sector .................................. 157
Chalee Vorakulpipat and Yacine Rezgui
Social Protocols for Agile Virtual Teams ............................ 168
Willy Picard
Analysis of Interpersonal Communication Processes in Digital Factory
Environments ................................................... 177
Jens Schu¨tze, Heiko Baum, Martin Laue, and Egon Mu¨ller
Part 6: VO Breeding Environments Modeling
Modeling Virtual Organization Architecture with the Virtual
OrganizationBreeding Methodology................................ 187
Zbigniew Paszkiewicz and Willy Picard
