Leveraging Information Technology for Optimal Aircraft Maintenance, Repair and Overhaul (MRO)

336 Pages·2012·12.94 MB·English

by  A. Sahay (Auth.)

Leveraging information technology for
optimal aircraft maintenance, repair
and overhaul (MRO)
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Leveraging information
technology for optimal
aircraft maintenance,
repair and overhaul
(MRO)
A S
NANT AHAY
Published by Woodhead Publishing Limited, 80 High Street, Sawston,
Cambridge CB22 3HJ, UK
www.woodheadpublishing.com
www.woodheadpublishingonline.com
Woodhead Publishing, 1518 Walnut Street, Suite 1100, Philadelphia, PA 19102–3406, USA
Woodhead Publishing India Private Limited, G-2, Vardaan House, 7/28 Ansari Road,
Daryaganj, New Delhi – 110002, India
www.woodheadpublishingindia.com
www.woodheadpublishing.com
First published 2012, Woodhead Publishing Limited
© A. Sahay, 2012
The authors have asserted their moral rights.
This book contains information obtained from authentic and highly regarded sources.
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British Library Cataloguing in Publication Data
A catalogue record for this book is available from the British Library.
Library of Congress Control Number 2012943084
Woodhead Publishing ISBN 978-1-84569-982-6 (print)
ISBN 978-0-85709-143-7 (online)
Typeset by Refi neCatch Limited, Bungay, Suffolk
Printed in the UK and USA
List of fi gures and table
1.1 Aircraft maintenance process 3
3.1 Aircraft life cycle 39
3.2 Airframe maintenance life cycle: aircraft visit 54
3.3 Engine maintenance life cycle: engine
overhaul/repair 64
3.4 Component maintenance life cycle: component
overhaul/repair 71
3.5 GSE maintenance life cycle: Ground Support
Equipment overhaul/repair 75
3.6 IT architecture 103
4.1 MRO system integration 135
4.2 MRO functional integration 136
5.1 A typical CICS login screen 147
5.2 IBM 3270 terminal 149
5.3 IBM S/360 150
5.4 IBM S/370 151
7.1 MRO enterprise: delivering shareholder value 197
7.2 IBM architecture 209
7.3 Some activities of an ideal infrastructure 211
7.4 Expectations of an ideal MRO system 213
Table 2.1 Airline segments 18
ix
List of abbreviations
AC Advisory Circular
ACARS Aircraft Communications Addressing and
Reporting System
AD Airworthiness Directive
ADABAS Adaptable Database System
ADAT Abu Dhabi Aerospace Technologies
AMC Air Mobility Command
AMM Aircraft Maintenance Manual
AMTOSS Aircraft Maintenance and Task Oriented
Support System
AOG Aircraft on Ground
API Application Programming Interface
APQC American Productivity & Quality Centre
AR Accounts Receivable
ARPANET Advanced Research Projects Agency
Network
ATA Air Transport Association
BFE Buyer Furnished Equipment
BoB Best of Breed
BPRE Business Process Re-Engineering
CAA Civil Aeronautics Administration
CAR Canadian Aviation Regulations
CASS Continuing Analysis and Surveillance System
C DL Confi guration Drawing List
CFR C ode of Federal Regulations
CICS C ustomer Information Control System
CMM C omponent Maintenance Manual
xi
Leveraging information technology for optimal aircraft MRO
CMMI C apability Maturity Model Integrated
COBOL Common Business-Oriented Language
CODASYL C onference on Data Systems Languages
COTS Commercial Off-The-Shelf
CPU Central Processing Unit
CRM C ustomer Relationship Management
DBMS Data Base Management System
DFDR D igital Flight Data Recorder
DoD Department of Defence
DOM Directorate of Maintenance
DOS Disk Operating System
DOT Department Of Transportation
EASA European Aviation Safety Agency
EDI Electronic Data Interchange
EMPACS Engineering and Maintenance Planning and
Control System
EPA Environmental Protection Agency
ERP Enterprise Resource Planning
FAA Federal Aviation Authority
FAR Federal Aviation Regulations
FIM Fault Identifi cation Manual
FORTRAN Formula Translation Language
FRM Fault Reporting Manual
GAMCO Gulf Aircraft Maintenance Company
GSE Ground Support Equipment
GSF Ground Support Facilities
HAECO Hong Kong Aircraft Engineering Company
Limited
HCL Hindustan Computer Limited
HP Hewlett Packard
HR Human Resources
HTML Hyper Text Mark-up Language
IATA International Air Transport Association
IBM International Business Machines
xii
List of abbreviations
III-TRM Integrated Information Infrastructure –
Technical Reference Model
ILC International Logistics Centre
IMS Information Management System
IP Intellectual Property/Internet Protocol
IPC Illustrated Parts Catalogue
JAL Japan Airlines Ltd
JAR Joint Aviation Regulations
JCL Job Control Language
JEMTOSS Joint Engine Maintenance and Task Oriented
Support System
KL Kuala Lumpur
KPI Key Performance Indicator
LCC Low Cost Carrier
LRU Line Removable Unit
MAE Malaysian Airline Engineering
MAS Malaysian Airline System
MCC Maintenance Control Centre
MEL Minimum Equipment List
MEMIS Maintenance and Engineering Management
Information System
MODs Modifi cations
MPD Maintenance Planning Document/Database
MPRB Maintenance Planning Review Board
MPWG Maintenance Planning Working Group
MRB Maintenance Review Board
MRP Manufacturing Resource Planning
MS Microsoft
MSDS Material Specifi cation Data Sheet
MSG Manufacturer and Supplier Group
MSI Maintenance Signifi cant Item
MVS Multiple Virtual Storage
NDT Non Destructive Test
NFPA National Fire Prevention Association
xiii
Leveraging information technology for optimal aircraft MRO
NPL New Programming Language
OEM Original Equipment Manufacturer
OHSA Occupational Health and Safety Act
OS Operating System
PANAM Pan American Airlines
PC Personal Computer
PIREP Pilot’s Report
PMA Parts Manufacturer Approval
PwC PricewaterhouseCoopers
QANTAS Queensland and Northern Territory Aerial
Services
RCM Reliability Centred Maintenance
RFID Radio Frequency Identifi cation
SABRE Semi-Automated Business Research
Environment
SAE Society for Aerospace Engineers
SB Service Bulletin
SCEPTRE System Computerized for Economical
Performance, Tracking, Recording and
Evaluation
SFE Supplier Furnished Equipment
SGML Standard Generalized Markup Language
SIA Singapore Airline
SISP Strategic Information Systems Planning
SNA Systems Network Architecture
SOA Service Oriented Architecture
SRM Supplier Relationship Management
TCDS Type Certifi cate Data Sheets
TCP/IP Transfer Control Protocol over Internet
Protocol
TELEX Telegraph/Teleprinter Exchange
TOGAF The Open Group Architecture Framework
TSN Time Since New
TSO Time Since Overhaul
xiv
List of abbreviations
UAL United Airline
VM Virtual Machine
VMS Open Virtual Memory System
VSAM Virtual Storage Access Method
VSE Virtual Storage Extended
VTAM Virtual Telecommunications Access Method
WBS Work Breakdown Structure
XML Extensible Mark-up Language
xv