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About Lesson 2: Interrelationship of The Front Office With Other Departments
The front office staff interacts and communicates with all other hotel departments to provide guest services. This includes marketing and sales, housekeeping, food and beverage, banquet, controller maintenance, security and human resources. Specifically, the front office provides historical guest data to marketing, daily financial transaction summaries to accounting, room status updates and maintenance requests to facilities, security updates and emergency procedures to security, assistance to human resources, and guest arrival notifications to food and beverage. Effective communication between the front office and other departments is essential for guest satisfaction and smooth hotel operations.
Detailed Information
| Author: | ['jaydaman08'] |
|---|---|
| Publication Year: | 2020 |
| Pages: | 2 |
| Language: | English |
| Format: | |
| Price: | FREE |
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