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About Lecture 1 - Foundation of Business Communication
This document provides an overview of key concepts in business communication. It discusses: 1) Why business communication is important for both individuals and organizations in building trust, relationships, and success. 2) The goals of business communication, which are receiver understanding, receiver response, maintaining favorable relationships, and organizational goodwill. 3) The patterns of communication, including formal vs informal, internal vs external, and types such as interpersonal, public, and mass communication. 4) The basic communication process between a sender and receiver, including analyzing the audience, selecting an appropriate message and channel, using an audience-centered approach, and encouraging feedback. 5) Potential barriers to communication and how to remove them
Detailed Information
| Author: | ['Thùy Dung'] |
|---|---|
| Publication Year: | 2022 |
| Pages: | 45 |
| Language: | English |
| Format: | |
| Price: | FREE |
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