Lean, Agile, Resilient and Green Supply Chain - unidemi

250 Pages·2012·8.79 MB·Portuguese

Pedro Emanuel Botelho Espadinha da Cruz

Licenciado em Engenharia Química e Biológica – Ramo Química

Lean, Agile, Resilient and Green Supply Chain

Management Interoperability Assessment
Methodology

Dissertação para obtenção de grau de Mestre em Engenharia e Gestão

Industrial (MEGI)

Orientador: António Grilo, Professor Auxiliar, FCT - UNL

Júri:
Presidente: Professor Doutor Virgílio da Cruz Machado
Vogais: Professora Doutora Susana Maria Palavra
Garrido Azevedo
Professor Doutor António Carlos Bárbara Grilo

Maio de 2012

Pedro Emanuel Botelho Espadinha da Cruz
Lic enciado em Engenharia Química e Biológica – Ramo Química
Lean, Agile, Resilient and Green Supply Chain
Management Interoperability Assessment
Methodology
Dissertação para obtenção de grau de Mestre em Engenharia e Gestão
Industrial (MEGI)
Orientador: António Grilo, Professor Auxiliar, FCT - UNL

Júri:
Presidente: Professor Doutor Virgílio da Cruz Machado
Vogais: Professora Doutora Susana Maria Palavra
Garrido Azevedo
Professor Doutor António Carlos Bárbara Grilo

Maio de 2012

Lean, Agile, Resilient and Green Supply Chain Management
Interoperability Assessment Methodology

Copyrighted © by Pedro Emanuel Botelho Espadinha da Cruz
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autor e editor.

Pedro Emanuel Botelho Espadinha da Cruz, 2012 I

Acknowledgements
First of all, I would like to thank to Professor Doctor António Grilo, for his guidance, dedication,
availability and reliability of such innovative and attractive topic that is interoperability. Additionally, I
thank for the feedback and validation of the developed ideas that contributed to the success of this
dissertation.
To Professor Doctor Virgílio da Cruz Machado for the opportunity to participate in the project LARG
SCM, in which I have endeavoured and permitted to describe the adequate scenery to approach the
issue of interoperability in an integrated perspective of what are the functional areas of a supply chain.
To Fundação para a Ciência e Tecnologia for funding the project LARG SCM and my research
fellowship.
To Faculdade de Ciências e Tecnologia of Universidade Nova de Lisboa for its example to follow and
for demonstrating that “A cultura do rigor” (“The culture of rigor”) is not just words from dictionary.
To VW Autoeuropa professionals, with special regard to Ana Balugas, for her willingness and sincerity
in responding to questionnaires, and for having collaborated extensively in linking academic and
professional work, ensuring the proximity of academic abstractions to daily professional terminology.
To my colleagues and collaborators of the project LARG SCM, whose dialogues, exchanges of ideas
and previous investigations have allowed approaching the thematic of the LARG at a state of the art
level.
To my laboratory colleagues, LARG and not LARG, with a special emphasis and care to colleagues
Sara Figueira, Izunildo Cabral and Carolina Santos, for the availability, friendship, fun and lots of
patience that contributed to this work and (because not everything is working) for moments of fun.
Last, but undoubtedly not less important, my family, girlfriend, friends and all who passed through my
life in this period and influenced my work and myself, for all the support, friendship and inspiration to
show, every day, that not everything is just skill but also art.

Pedro Emanuel Botelho Espadinha da Cruz, 2012 III

Abstract
Supply Chain Management has become a tactic asset for the current global competition situation.
Innovative strategies such as Lean, Agile, Resilient and Green emerged as a response, requiring high
levels of cooperation and of great complexity. However, the strategic alignment of operations with
partners in supply chains is affected by lack of interoperability. The present work provides a framework
to enhance SC competitiveness and performance by assessing interoperable SCM Practices applied
in automotive industry. Through a pragmatic interoperability approach, this methodology describes in
detail the form of application using analytical hierarchical process (AHP) and Fuzzy sets as support
decision making models, ensuring a systematic approach to the analysis of interoperability with
appropriate criteria for assessment of situations that require high levels of collaboration between
partners. Through a case study in a Portuguese automaker, it was possible to test the methodology
and analyse which areas lack interoperability in the implementation of SCM practices.

Keywords: SCM, IS, LARG, AHP, Fuzzy Sets, Interoperability.
Pedro Emanuel Botelho Espadinha da Cruz, 2012 V