Leadership Strategies in the Age of Big Data, Algorithms, and Analytics

308 Pages·2017·5.45 MB·English

by  Norton Paley

Business & Management PALEY
Leadership Strategies
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Harnessing the power of technology is one of the key measures of r
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Written by a leading expert in the field, this book provides new insights t
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on how to successfully transition companies by aligning an organiza- e

tion’s culture to accept the benefits of digital technology. After reading A
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this book, you will be able to e

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• Develop a human interface with employees to make digital tools B
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work to the full benefit of the organization
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• Apply big data to target market segments, which results in more a
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precisely tailored products and services a
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• Utilize data analytics to maneuver successfully against A
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• Align your leadership style, corporate culture, and competitive r
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strategies with digital age tools h
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The author emphasizes the importance of creating a team spirit with ,
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employees to embrace the digital age and develop strategic business n
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plans that pinpoint new markets for growth, strengthen customer
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relationships, and develop competitive strategies. Understanding how n
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to deal with inconsistencies when facts generated by data analytics ly
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K29007 Norton Paley
ISBN-13: 978-1-4987-6414-8
90000
9 781498 764148
Leadership Strategies
in the Age of Big Data,
Algorithms, and Analytics

Leadership Strategies
in the Age of Big Data,
Algorithms, and Analytics
NORTON PALEY
CRC Press
Taylor & Francis Group
6000 Broken Sound Parkway NW, Suite 300
Boca Raton, FL 33487-2742
© 2017 by Norton Paley
CRC Press is an imprint of Taylor & Francis Group, an Informa business
No claim to original U.S. Government works
Printed on acid-free paper
Version Date: 20170127
International Standard Book Number-13: 978-1-4987-6414-8 (Hardback)
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Library of Congress Cataloging‑in‑Publication Data
Names: Paley, Norton, author.
Title: Leadership strategies in the age of big data, algorithms, and analytics /
Norton Paley.
Description: Boca Raton, FL : CRC Press, 2017.
Identifiers: LCCN 2016035603 | ISBN 9781498764148 (hardback : alk. paper)
Subjects: LCSH: Strategic planning. | Leadership. | Management--Statistical methods. |
Big data.
Classification: LCC HD30.28 .P2853 2017 | DDC 658.4/092--dc23
LC record available at https://lccn.loc.gov/2016035603
Visit the Taylor & Francis Web site at
http://www.taylorandfrancis.com
and the CRC Press Web site at
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To the next generation:
Zeke, Natalia, Isaiah

Contents
Introduction ..........................................................................................xv
Section i Digital technology
chapter 1 Developing Effective Leadership: The Human
Interface with Big Data, Algorithms, and Analytics .......3
Leading Your Staff and Organization for the Digital Age ......7
Digital Technology ..................................................................7
Competitive Strategy ...............................................................9
Corporate Culture .................................................................10
Organizational Structure ......................................................11
Physical ...............................................................................11
Psychological .....................................................................13
Strategic Business Plan ..........................................................15
Characteristics of a Successful Leader .....................................17
Levels of Leadership ..............................................................18
Direct Leadership ..............................................................18
Organizational Leadership ..............................................19
Strategic Leadership ..........................................................19
chapter 2 Integrating Business Intelligence and Security
with Competitive Strategy ...............................................23
Managing Business Intelligence ...............................................24
Managing Data Security ............................................................26
The People Part of Intelligence ................................................28
Unintentional Agents ............................................................29
Competitors’ Agents .............................................................30
Double Agents .......................................................................30
Broadcasting Agents ..............................................................31
Credible Agents ......................................................................31
vii
viii • Contents
Where Your Data Resides ..........................................................32
Customers ...............................................................................33
Intermediaries .......................................................................34
Competitors ...........................................................................34
Government/Environment ...................................................35
Internal Sources .....................................................................36
Where Your Data Applies ..........................................................36
Internal Planning ...................................................................37
Organizational Procedures and Processes .........................38
Competitive Strategy .............................................................39
Competitive Problems ...........................................................39
Competitor’s Performance ...................................................40
Your Company’s Performance ............................................40
chapter 3 Neutralizing a Competitor and Creating
a Competitive Advantage.................................................43
Neutralizing a Competitor ........................................................49
Weaken the Rival ...................................................................49
Prepare Successive Campaigns ............................................51
Reduce the Competitor’s Effectiveness ...............................52
Make the Campaign Costlier for the Rival .......................54
Wear Down the Competitor ................................................54
Neutralization Plan ....................................................................57
Section ii competitive Strategy
chapter 4 Apply Analytics to Concentrate at Decisive Points .......63
Origins of Strategy.....................................................................64
Strategy Applications ................................................................68
Concentration ............................................................................68
Guidelines to Developing and Monitoring
Concentration .........................................................................70
What Lessons Emerge from the Alibaba Case? ............72
Strategy Applications for the Small and Midsize
Organizations ..............................................................................73
Step 1: Establish a Vision ......................................................74
Step 2: Select, Monitor, and Concentrate ...........................75
Contents • ix
Step 3: Sustain Innovation ....................................................75
Step 4: Deliver Growth .........................................................80
chapter 5 Initiate Speed to Maintain a Digital Advantage ............83
Market, Competitive, and Corporate Conditions
Related to Speed ..........................................................................85
Implementing Speed..................................................................88
Align Big Data with the Corporate Culture ......................88
Require Managers at All Levels to Submit Proposals
Based on Data Analytics .......................................................89
Reduce the Chain of Command and Increase
the Speed of Communications .............................................89
Maintain Reliable Market Intelligence ..............................90
Uphold Your Indispensable Role as a Leader ....................90
Barriers to Speed .........................................................................91
No Confidence by Employees in Their Leader’s
Ability to Make Accurate Decisions ...................................93
Ineffectual Support from Senior Management ..................94
Confrontations among Line Managers
about Objectives, Priorities, and Strategies ........................94
A Highly Conservative and Plodding Corporate
Culture Places a Drag on Speed ...........................................95
Lack of Urgency in Developing New Products
to Deal with Short Product Life Cycles ...............................95
Fear of Hardline Competitors Can Damage Morale
and Suspend Plans ................................................................96
Millennials of the Digital Age..................................................96
Maslow’s Hierarchy of Needs ...............................................97
Herzberg’s Motivation-Hygiene Theory .............................98
McGregor’s XY Theory..........................................................98
Speed: A Core Rule of Strategy ..........................................101
chapter 6 Activate Indirect Maneuver to Create Surprise ...........103
Emotions ....................................................................................107
Anxiety ..................................................................................109
Frustration ............................................................................109
Stress ......................................................................................110
Fear ........................................................................................110