Knowledge Management, Innovation, and Entrepreneurship in a Changing World

493 Pages·8.214 MB·English

by  Murray E. Jennex

Knowledge Management,
Innovation, and
Entrepreneurship in a
Changing World
Murray Eugene Jennex
San Diego State University, USA
A volume in the Advances in
Business Strategy and Competitive
Advantage (ABSCA) Book Series
Published in the United States of America by
IGI Global
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Library of Congress Cataloging-in-Publication Data
Names: Jennex, Murray E., 1956- editor.
Title: Knowledge management, innovation, and entrepreneurship in a changing
world / Murray Eugene Jennex, editor.
Description: Hershey, PA : Business Science Reference, [2020] | Includes
bibliographical references and index. | Summary: “This book analyzes
global aspects of knowledge management from differing cultural
perspectives and their use of knowledge and knowledge management. It
focuses on the technical issues associated with the creation and
implementation of knowledge systems utilizing artificial intelligence,
entrepreneurial, and innovative initiatives”-- Provided by publisher.
Identifiers: LCCN 2019039197 (print) | LCCN 2019039198 (ebook) | ISBN
9781799823551 (hardcover) | ISBN 9781799823568 (paperback) | ISBN
9781799823575 (ebook)
Subjects: LCSH: Knowledge management. | Knowledge, Sociology of.
Classification: LCC HD30.2 .K63748 2020 (print) | LCC HD30.2 (ebook) |
DDC 658.4/038--dc23
LC record available at https://lccn.loc.gov/2019039197
LC ebook record available at https://lccn.loc.gov/2019039198

This book is published in the IGI Global book series Advances in Business Strategy and
Competitive Advantage (ABSCA) (ISSN: 2327-3429; eISSN: 2327-3437)
British Cataloguing in Publication Data
A Cataloguing in Publication record for this book is available from the British Library.
All work contributed to this book is new, previously-unpublished material.
The views expressed in this book are those of the authors, but not necessarily of the publisher.
For electronic access to this publication, please contact: [email protected].
Advances in Business
Strategy and Competitive
Advantage (ABSCA) Book
Series
ISSN:2327-3429
EISSN:2327-3437
Editor-in-Chief: Patricia Ordóñez de Pablos, Universidad de Oviedo, Spain
Mission
Business entities are constantly seeking new ways through which to gain advantage
over their competitors and strengthen their position within the business environment.
With competition at an all-time high due to technological advancements allowing
for competition on a global scale, firms continue to seek new ways through which
to improve and strengthen their business processes, procedures, and profitability.
The Advances in Business Strategy and Competitive Advantage (ABSCA)
Book Series is a timely series responding to the high demand for state-of-the-art
research on how business strategies are created, implemented and re-designed to meet
the demands of globalized competitive markets. With a focus on local and global
challenges, business opportunities and the needs of society, the ABSCA encourages
scientific discourse on doing business and managing information technologies for
the creation of sustainable competitive advantage.
Coverage
• Globalization
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• Business Models
• Differentiation Strategy
• Strategic Management
• Outsourcing
The Advances in Business Strategy and Competitive Advantage (ABSCA) Book Series (ISSN 2327-3429) is published by IGI
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Titles in this Series
For a list of additional titles in this series, please visit:
https://www.igi-global.com/book-series/advances-business-strategy-competitive-advantage/73672
Conceptual and Theoretical Approaches to Corporate Social Responsibility, Entrepreneurial
Orientation, and Financial Performance
Inna Sousa Paiva (Business Research Unit, Instituto Universitário de Lisboa, Portugal) and
Luísa Cagica Carvalho (Polytechnic Institute of Setubal, Portugal & CEFAGE, University
of Évora, Portugal)
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José Guilherme Leitão Dantas (CARME, School of Technology and Management, Polytechnic
of Leiria, Portugal) and Luísa Cagica Carvalho (Institute Polytechnic of Setúbal, Portugal
& CEFAGE, University of Évora, Portugal)
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Business Science Reference • © 2020 • 300pp • H/C (ISBN: 9781799831716) • US $205.00
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Michael J. Gravier (Bryant University, USA) and Ted Farris (University of North Texas, USA)
Business Science Reference • © 2020 • 260pp • H/C (ISBN: 9781799824879) • US $195.00
CSR and Socially Responsible Investing Strategies in Transitioning and Emerging
Economies
Anetta Kuna-Marszałek (University of Łódź, Poland) and Agnieszka Kłysik-Uryszek
(University of Łódź, Poland)
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701 East Chocolate Avenue, Hershey, PA 17033, USA
Tel: [phone] x100 • Fax: [phone]
E-Mail: [email protected] • www.igi-global.com
Table of Contents
Preface................................................................................................................xvii
Section 1
Advanced Knowledge Management
Chapter 1
Creating.Value.Through.Knowledge.Management.and.Systematic.Innovation.
Capability................................................................................................................1
Marianne Gloet, University of Melbourne, Australia
Danny Samson, University of Melbourne, Australia
Chapter 2
Connecting.Knowledge.Management.and.Entrepreneurship:.Processes.and.
Technology............................................................................................................31
Cesar Bandera, New Jersey Institute of Technology, USA
Katia Passerini, St. John’s University, USA
Michael Bartolacci, Pennsylvania State University, USA
Chapter 3
Innovation.as.a.Mediator.Between.Knowledge.Management.and.
Organisational.Performance:.Knowledge.Acquisition,.Knowledge.
Application,.and.Innovation.Towards.the.Ability.to.Adapt.to.Change.................46
Lejla Turulja, School of Economics and Business, University of
Sarajevo, Bosnia and Herzegovina
Nijaz Bajgoric, School of Economics and Business, University of
Sarajevo, Bosnia and Herzegovina

Chapter 4
Organizational.Learning.and.Technological.Innovation.Practices:.The.
Mediating.Role.of.Knowledge.Donation.and.Knowledge.Collection...................69
Zhimin Wang, Department of Management, Business School, University
of Otago, New Zealand
Kwek Choon Ling, Department of Management, Faculty of Accountancy,
Finance, and Business,Tunku Abdul Rahman University, Malaysia
Chapter 5
Artificial.Intelligence.and.Human-Robot.Teaming:.Challenges.and.Design.
Considerations....................................................................................................103
Xuefei (Nancy) Deng, California State University, Dominguez Hills,
USA
Chapter 6
Human.Capital.Management.in.the.Context.of.the.Implementation.of.
Digital.Intelligent.Decision.Support.Systems.and.Knowledge.Management:.
Theoretical.and.Methodological.Aspects............................................................123
Vardan Mkrttchian, HHH University, Australia
Chapter 7
Evaluation.of.Strategic.Opportunities.and.Resulting.Business.Models.for.
SMEs:.Employing.IoT.in.Their.Data-Driven.Ecosystems..................................148
Izabella V. Lokshina, The State University of New York College at
Oneonta, USA
Cees J. M. Lanting, Independent Researcher, Belgium
Barbara Durkin, The State University of New York College at Oneonta,
USA
Chapter 8
Time-Bounded.Decision.Making:.What.We.Need.to.Know.About.Knowledge.187
Ali Intezari, University of Queensland, Australia
David J. Pauleen, Massey University, New Zealand

Section 2
Application of Advanced KM
Chapter 9
E-Collaboration.in.Virtual.Teams:.Trust.as.a.Facilitator.of.Development.........210
David Kauffmann, Jerusalem College of Technology, Israel
Golan Carmi, Jerusalem College of Technology, Israel
Chapter 10
Framework.for.Managing.Shared.Knowledge.in.an.Information.Systems.
Outsourcing.Context...........................................................................................243
Hanlie Smuts, Department of Informatics, University of Pretoria, South
Africa
Paula Kotzé, Department of Informatics, University of Pretoria, South
Africa
Alta Van der Merwe, Department of Informatics, University of Pretoria,
South Africa
Marianne Loock, University of South Africa, South Africa
Chapter 11
Data.in.the.Wild:.A.KM.Approach.to.Collecting.Census.Data.Without.
Surveying.the.Population.and.the.Issue.of.Data.Privacy....................................286
James Kelly, San Diego State University, USA
murray Eugene jennex, San Diego State University, USA
Kaveh Abhari, San Diego State University, USA
Alexandra Durcikova, University of Oklahoma, USA
Eric Frost, San Diego State University, USA
Chapter 12
The.Project.Manager.as.the.Driver.of.Organizational.Knowledge.Creation......313
Ted Bibbes, TNB BPM Consulting, LLC, USA
Minna Rollins, University of West Georgia, USA
Wesley J. Johnston, Georgia State University, USA
Chapter 13
An.Agricultural.Knowledge.Management.System.for.Ethiopia.........................334
Dejen Alemu, Addis Ababa University, Ethiopia
Murray Eugene Jennex, San Diego State University, USA
Temtim Assfea, Addis Ababa University, Ethiopia

Chapter 14
Using.Knowledge.Management.and.Machine.Learning.to.Identify.Victims.of.
Human.Sex.Trafficking.......................................................................................360
Jessica Whitney, San Diego State University, USA
Marisa Hultgren, San Diego State University, USA
Murray Eugene Jennex, San Diego State University, USA
Aaron Elkins, San Diego State University, USA
Eric Frost, San Diego State University, USA
Compilation of References...............................................................................390
About the Contributors....................................................................................453
Index...................................................................................................................461
Detailed Table of Contents
Preface................................................................................................................xvii
Section 1
Advanced Knowledge Management
Chapter 1
Creating.Value.Through.Knowledge.Management.and.Systematic.Innovation.
Capability................................................................................................................1
Marianne Gloet, University of Melbourne, Australia
Danny Samson, University of Melbourne, Australia
Competitive.advantage.in.today’s.advanced.economies.is.driven.by.innovation.and.
the.ability.to.manage.ever-increasing.forms.of.knowledge.on.a.sustained.basis..
Knowledge-intensive.industries.compete.primarily.on.their.capacity.to.innovate.
and.thrive.on.cutting-edge.knowledge,.which.drives.both.research.and.innovation..
Knowledge-intensive.organizations.constantly.seek.to.reinforce.sustainable.links.
between.forms.of.knowledge.and.modes.of.innovation..In.such.a.dynamic.environment,.
the.proactive.management.of.knowledge.assets.is.essential.to.achieving.both.innovation.
capability.and.innovation.performance..Since.knowledge-intensive.organizations.
play.a.significant.role.in.value.creation.through.innovation,.the.ways.in.which.
organizations.approach.knowledge.management.(KM).influences.innovation.and.
becomes.a.source.of.competitive.advantage..As.such,.KM.emerges.as.an.essential.
management.and.organizational.capability.in.the.drive.to.create.value.through.
knowledge..This.chapter.explores.the.ways.in.which.KM.contributes.to.systematic.
innovation.capability.in.knowledge-intensive.organizations.