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Key Account Management PDF

289 Pages·2001·1.283 MB·English
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by Peter Cheverton| 2001| 289 pages| 1.283| English

About Key Account Management

Any organization s key accounts are its lifeblood. They must be won, cared for, nurtured and protected. But do you know who your key accounts are, what they want and how they view you? Does your whole business practice key account management or are you just selling? Key Account Management provides you with a set of practical tools that show you how to: * Identify Your Key Accounts; * Implement A Strategy For Winning And Keeping Them; * Deliver Added-Value Propositions With Appropriate Rewards; * Keep Them Out Of The Grasp Of Competitors; * Develop Relationships That Are Mutually Beneficial.Included in this fully updated second edition of "Key Account Management" is a free CD ROM containing tried and tested key account identification and selection software, and a framework for writing your key account plans.

Detailed Information

Author:Peter Cheverton
Publication Year:2001
ISBN:9780749435950
Pages:289
Language:English
File Size:1.283
Format:PDF
Price:FREE
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