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About ITIL 4 Foundation - Trainer Guide - Digital
This document is the trainer guide for the ITIL 4 Foundation official training materials. It contains information to help trainers effectively deliver the ITIL 4 Foundation training course. The guide includes an introduction, modules on key ITIL concepts and principles, and case studies. The modules cover topics like the concept of value, stakeholders, service offerings, the four dimensions of service management, and the eight ITIL management practices. The goal is to transform learners from beginners to practitioners by utilizing real-world experience and expertise developed over many years of training.
Detailed Information
| Author: | ['Nishant Kulshrestha'] |
|---|---|
| Publication Year: | 2024 |
| Pages: | 118 |
| Language: | English |
| Format: | |
| Price: | FREE |
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