Introduction to Healthcare Quality Management 2nd ed

337 Pages·2013·50.394 MB·English

by  Patrice Spath

Copyright © 2013. Health Administration Press. All rights reserved. May not be reproduced in any form without permission from the publisher, except fair usespermitted under U.S. or applicable copyright law.
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b Riaz Ferdaus, PhD
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EBSCO Publishing : eBook Collection (EBSCOhost) - printed on 1/23/2019 1:32 PM via CAL STATE UNIV EAST BAY
AN: 643679 ; Spath, Patrice.; Introduction to Healthcare Quality Management
Account: s7451176
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e Your board, staff, or clients may also benefit from this book’s insight. For more information on quantity
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This publication is intended to provide accurate and authoritative information in regard to
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ce the subject matter covered. It is sold, or otherwise provided, with the understanding that the
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bl The statements and opinions contained in this book are strictly those of the author and do not
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o Copyright © 2013 by the Foundation of the American College of Healthcare Executives. Printed in
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s the United States of America. All rights reserved. This book or parts thereof may not be reproduced in
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rm Library of Congress Cataloging-in-Publication Data
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ny Spath, Patrice.
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n Introduction to healthcare quality management / Patrice Spath. – Second edition.
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d pages cm
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u Includes index.
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r ISBN 978-1-56793-593-6 (alk. paper)
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r 1. Medical care–Quality control. 2. Quality assurance. 3. Medical care–Quality control–
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b Measurement. 4. Quality assurance–Measurement. I. Title.
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no RA399.A1S64 2014

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a 362.1–dc23
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. 2013005277
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e The paper used in this publication meets the minimum requirements of American National Standard
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re for Information Sciences—Permanence of Paper for Printed Library Materials, ANSI Z39.48-1984. ™

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g Acquisitions editor: Carrie A. McDonald; Project manager: Joyce Dunne; Cover design: Marisa Jackson;
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Layout: Fine Print, Ltd.
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AN: 643679 ; Spath, Patrice.; Introduction to Healthcare Quality Management
Account: s7451176
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EBSCO Publishing : eBook Collection (EBSCOhost) - printed on 1/23/2019 1:32 PM via CAL STATE UNIV EAST BAY
AN: 643679 ; Spath, Patrice.; Introduction to Healthcare Quality Management
Account: s7451176
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AN: 643679 ; Spath, Patrice.; Introduction to Healthcare Quality Management
Account: s7451176
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be Foreword........................................................ xiii

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n Preface.......................................................... xvii

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. Chapter 1: Focus on Quality..........................................1
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ll Chapter 5: Continuous Improvement .................................111
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P Chapter 7: Improvement Project Teams ...............................163

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