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Interacting with information PDF

100 Pages·2010·0.619 MB·English
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by Ann Blandford and Simon Attfield.| 2010| 100 pages| 0.619| English

About Interacting with information

In order to design technologies that better support information work, it is necessary to better understand the details of that work. In this lecture, we review the situations (physical, social and temporal) in which people interact with information. We also discuss how people interact with information in terms of an "information journey," in which people, iteratively, do the following: recognise a need for information, find information, interpret and evaluate that information in the context of their goals, and use the interpretation to support their broader activities. People's information needs may be explicit and clearly articulated but, conversely, may be tacit, exploratory and evolving. Widely used tools supporting information access, such as searching on the Web and in digital libraries, support clearly defined information requirements well, but they provide limited support for other information needs. Most other stages of the information journey are poorly supported at present. Novel design solutions are unlikely to be purely digital, but to exploit the rich variety of information resources, digital, physical and social, that are available. Theories of information interaction and sensemaking can highlight new design possibilities that augment human capabilities. We review relevant theories and findings for understanding information behaviors, and we review methods for evaluating information working tools, to both assess existing tools and identify requirements for the future. Contents: Introduction: Pervasive Information Interactions / Background: Information Interaction at the Crossroads of Research Traditions / The Situations: Physical, Social and Temporal / The Behaviors: Understanding the "Information Journey" / The Technologies: Supporting the Information Journey / Studying User Behaviors and Needs for Information Interaction / Looking to the Future

Detailed Information

Author:Ann Blandford and Simon Attfield.
Publication Year:2010
ISBN:9781608450275
Pages:100
Language:English
File Size:0.619
Format:PDF
Price:FREE
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