Integrated It Project Management: A Model-Centric Approach

506 Pages·2004·4.549 MB·English

by  Kenneth R. Bainey

Integated IT Project Management
A Model-Centric Approach
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Integrated IT Project Management
A Model-Centric Approach
Kenneth R. Bainey
Artech House
Boston • London
www.artechhouse.com
LibraryofCongressCataloging-in-PublicationData
Bainey,KennethR.
IntegratedITprojectmanagement:amodel-centricapproach/KennethR.Bainey.
p. cm.—(ArtechHouseprojectmanagementlibrary)
ISBN158053-828-2(alk.paper)
1.Informationtechnology—Management. 2.Projectmanagement. I.Title. II.Series.
T58.64.B332004
658.4'038—dc22 CIP
2004041026
BritishLibraryCataloguinginPublicationData
Bainey,KennethR.
IntegratedITprojectmanagement:amodel-centricapproach.—(ArtechHouseprojectmanagementlibrary)
1.Hightechnologyindustries—Marketing 2.Newproducts—Management 3.Projectmanagement
I.Title
620'.00688
ISBN 1-58053-828-2
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InternationalStandardBookNumber:1-58053-828-2
LibraryofCongressCatalogCardNumber:2004041026
10987654321
TomymomLutchminBaineyandmydadRamnananBainey,
aretired educationprincipalwhohasagiftfortheShakespeare-stylepoeticlanguage—
MyadmirationforhisforcefulcommandoftheEnglishlanguage
wasaninspirationtomywritingaspirations.
.
Contents
Preface . . . . . . . . . . . . . . xiii
1 Introduction to Integrated IT Project Management . 1
1.1 Introduction 1
1.2 ProblemsduringmanagementofITprojects 4
1.3 Theincreasingdemandforintegration 5
1.4 Roleofexecutivemanagement 6
1.5 Areal-worldproblemscenario:managingamajorITproject 7
1.6 Areal-worldsolutionscenario:managingamajorITproject 10
1.6.1 Projectteamrolesandresponsibilities 12
1.6.2 ProjectWBS 27
1.6.3 WBShierarchy 27
1.6.4 Projectschedule:MicrosoftProject 29
1.7 Areal-worldproblemscenario:managingmultipleITprojects 33
1.8 Areal-worldsolutionscenario:managingmultipleITprojects 37
1.9 Gainingacceptanceforintegration 38
1.10 Summary 41
1.11 Questionstothinkabout:managementperspectives 43
Reference 44
Selectbibliography 44
2 Integrated IT Project Management Model
(Framework) . . . . . . . . . . . . . 47
2.1 Introduction 47
2.2 Programorganizationalstructure:rationale 48
2.2.1 Real-worldobservations:projectmanagementexecutive 51
2.2.2 Real-worldobservations:programsteeringcommittee 52
vii
viii Contents
2.2.3 Real-worldobservations:programmanagement 53
2.2.4 Real-worldobservations:projectmanagers 55
2.3 Businessmanagement 57
2.3.1 ProgramBSA 57
2.3.2 Projectvaluejustification(businesspriorities) 58
2.3.3 Projectfundingallocations 60
2.3.4 Projectfunding/deliverablesapproval 62
2.3.5 Programsteeringandworkingcommittee 63
2.3.6 Businessinitiativessupport 64
2.4 Projectmanagement 66
2.4.1 ITPDLC 67
2.4.2 ITprojectmanagementdeliveryprocesses 69
2.4.3 PMOprocesses 84
2.4.4 Real-worldobservations:PMOprocesses 86
2.5 ITmanagement 88
2.5.1 Costestimating 89
2.5.2 Resourceallocations 90
2.5.3 Dataarchitecture 91
2.5.4 Applicationsarchitecture 92
2.5.5 Technologyarchitecture 92
2.5.6 Applicationssupportservices 93
2.6 Programdeliverymanagerkeyresponsibilities 94
2.6.1 Real-worldobservations:programdeliverymanager’sresponsibilities 96
2.7 Applyingintegratedframeworktootherdisciplines 97
2.8 Alternateproject-basedorganizationalstructure 97
2.9 Summary 97
2.10 Questionstothinkabout:managementperspectives 100
Selectedbibliography 101
3 Business Management Model . . . . . . . 103
3.1 Businessmanagement 103
3.2 Businesssystemsplanning/architecture 104
3.2.1 Purpose 105
3.2.2 Policy 106
3.2.3 Rolesandresponsibilities 106
3.2.4 Procedures:BSA 108
3.3 Projectvaluejustification(businesspriorities) 112
3.3.1 Purpose 112
3.3.2 Policy 113
3.3.3 Rolesandresponsibilities 113
3.3.4 Procedures:projectvaluejustification 115
Contents ix
3.4 Projectfundingallocations 118
3.4.1 Purpose 119
3.4.2 Policy 119
3.4.3 Rolesandresponsibilities 119
3.4.4 Procedures:PFAs 122
3.5 Projectfunding/deliverablesapproval 125
3.5.1 Purpose 125
3.5.2 Policy 125
3.5.3 Rolesandresponsibilities 126
3.5.4 Procedures:projectfunding/deliverablesapproval 128
3.6 Programsteeringandworkingcommittee 130
3.6.1 Purpose 133
3.6.2 Policy 133
3.6.3 Rolesandresponsibilities 134
3.6.4 Procedures:programsteeringandworkingcommittee 136
3.7 Businessinitiativessupport 138
3.7.1 Purpose 140
3.7.2 Policy 140
3.7.3 Rolesandresponsibilities 141
3.7.4 Procedures:BIS 144
3.8 Summary 145
3.9 Questionstothinkabout:managementperspectives 148
Selectbibliography 149
4 Project Management Model . . . . . . . . 151
4.1 Projectmanagement 151
4.2 ITPDLC 152
4.2.1 Purpose 153
4.2.2 Policy 153
4.2.3 Rolesandresponsibilities 154
4.2.4 Procedures:ITPDLC 156
4.3 ITprojectmanagementdeliveryprocesses 159
4.3.1 Projectscopemanagement 160
4.3.2 Projecttimemanagement 173
4.3.3 Projectcostmanagement 182
4.3.4 Projectqualitymanagement 188
4.3.5 Projectriskmanagement 194
4.3.6 Projectcommunicationsmanagement 200
4.3.7 Projecthumanresourcesmanagement 208
4.3.8 Projectcontractmanagement 216
4.3.9 Projectissuemanagement 222
4.3.10 Projectchangemanagement 232