Installation and Licensing Guide for Subscription Advantage Pack

108 Pages·2010·1.24 MB·English

Installation and Licensing Guide
for Subscription Advantage Pack
Legal Notices
Autodesk® Mudbox™ 2011 Software
© 2010 Autodesk, Inc. All rights reserved. Except as otherwise permitted by Autodesk, Inc., this publication, or parts thereof, may not be
reproduced in any form, by any method, for any purpose.
Certain materials included in this publication are reprinted with the permission of the copyright holder.
The following are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and other countries:
3DEC (design/logo), 3December, 3December.com, 3ds Max, Algor, Alias, Alias (swirl design/logo), AliasStudio, Alias|Wavefront (design/logo),
ATC, AUGI, AutoCAD, AutoCAD Learning Assistance, AutoCAD LT, AutoCAD Simulator, AutoCAD SQL Extension, AutoCAD SQL Interface,
Autodesk, Autodesk Envision, Autodesk Intent, Autodesk Inventor, Autodesk Map, Autodesk MapGuide, Autodesk Streamline, AutoLISP, AutoSnap,
AutoSketch, AutoTrack, Backburner, Backdraft, Built with ObjectARX (logo), Burn, Buzzsaw, CAiCE, Civil 3D, Cleaner, Cleaner Central, ClearScale,
Colour Warper, Combustion, Communication Specification, Constructware, Content Explorer, Dancing Baby (image), DesignCenter, Design
Doctor, Designer's Toolkit, DesignKids, DesignProf, DesignServer, DesignStudio, Design Web Format, Discreet, DWF, DWG, DWG (logo), DWG
Extreme, DWG TrueConvert, DWG TrueView, DXF, Ecotect, Exposure, Extending the Design Team, Face Robot, FBX, Fempro, Fire, Flame, Flare,
Flint, FMDesktop, Freewheel, GDX Driver, Green Building Studio, Heads-up Design, Heidi, HumanIK, IDEA Server, i-drop, ImageModeler, iMOUT,
Incinerator, Inferno, Inventor, Inventor LT, Kaydara, Kaydara (design/logo), Kynapse, Kynogon, LandXplorer, Lustre, MatchMover, Maya,
Mechanical Desktop, Moldflow, Moonbox, MotionBuilder, Movimento, MPA, MPA (design/logo), Moldflow Plastics Advisers, MPI, Moldflow
Plastics Insight, MPX, MPX (design/logo), Moldflow Plastics Xpert, Mudbox, Multi-Master Editing, Navisworks, ObjectARX, ObjectDBX, Open
Reality, Opticore, Opticore Opus, Pipeplus, PolarSnap, PortfolioWall, Powered with Autodesk Technology, Productstream, ProjectPoint, ProMaterials,
RasterDWG, RealDWG, Real-time Roto, Recognize, Render Queue, Retimer, Reveal, Revit, Showcase, ShowMotion, SketchBook, Smoke, Softimage,
Softimage|XSI (design/logo), Sparks, SteeringWheels, Stitcher, Stone, StudioTools, ToolClip, Topobase, Toxik, TrustedDWG, ViewCube, Visual,
Visual LISP, Volo, Vtour, Wire, Wiretap, WiretapCentral, XSI, and XSI (design/logo).
Adobe and Photoshop are either registered trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Python is a registered trademark of Python Software Foundation.
All other brand names, product names or trademarks belong to their respective holders.
Disclaimer
THIS PUBLICATION AND THE INFORMATION CONTAINED HEREIN IS MADE AVAILABLE BY AUTODESK, INC. "AS IS." AUTODESK, INC. DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE REGARDING THESE MATERIALS.
Contents
Mudbox Installation Guide . . . . . . . . . . . . . . . . . 1
Chapter 1 Quick Start to Mudbox Installation . . . . . . . . . . . . . . . . 3
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Prepare to Install Mudbox . . . . . . . . . . . . . . . . . . . . . . . . . 4
Quick Start: Install Mudbox on Windows . . . . . . . . . . . . . . . . . 4
Quick Start: Install Mudbox on Mac OS X . . . . . . . . . . . . . . . . . 6
Quick Start: Install Mudbox on Linux . . . . . . . . . . . . . . . . . . . 7
Chapter 2 Mudbox Installation . . . . . . . . . . . . . . . . . . . . . . . . 9
Stand-Alone Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Preparing for Installation . . . . . . . . . . . . . . . . . . . . . . . 9
Installing and Running the Product . . . . . . . . . . . . . . . . 11
Installation Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 25
General Installation Issues . . . . . . . . . . . . . . . . . . . . . 25
Networking Issues . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Uninstall and Maintenance Issues . . . . . . . . . . . . . . . . . 28
Chapter 3 Glossary of Installation Terms . . . . . . . . . . . . . . . . . . . 29
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
iii
Autodesk Licensing Guide . . . . . . . . . . . . . . . . . 33
Chapter 4 Stand-Alone Licensing Guide . . . . . . . . . . . . . . . . . . . 35
Stand-alone Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Multi-seat Stand-Alone License . . . . . . . . . . . . . . . . . . . 35
Activate Your Product . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Manage your Stand-Alone License . . . . . . . . . . . . . . . . . . . . 36
Check Product Information . . . . . . . . . . . . . . . . . . . . . 36
View Product Information . . . . . . . . . . . . . . . . . . . . . 37
Save License Information as a Text File . . . . . . . . . . . . . . . 37
Update Your Serial Number . . . . . . . . . . . . . . . . . . . . . 37
Transfer your Stand-alone License . . . . . . . . . . . . . . . . . . . . 39
About the License Transfer Utility . . . . . . . . . . . . . . . . . 39
Install the Autodesk Product . . . . . . . . . . . . . . . . . . . . 40
Export a License . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Import a License . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Troubleshoot a Stand-alone License Error . . . . . . . . . . . . . . . . 42
Hardware Changes . . . . . . . . . . . . . . . . . . . . . . . . . 42
Reinstalling an Operating System . . . . . . . . . . . . . . . . . . 43
Changing the System Date and Time . . . . . . . . . . . . . . . . 43
Distributing Software Image to Multiple Computers . . . . . . . . 44
Chapter 5 Network Licensing Guide . . . . . . . . . . . . . . . . . . . . . 45
Network Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Plan Your Network Licensing . . . . . . . . . . . . . . . . . . . . . . . 45
System Requirements for the Network License Manager . . . . . . 45
Plan Your License Server Configuration . . . . . . . . . . . . . . 49
Learn About Your License . . . . . . . . . . . . . . . . . . . . . . 51
Network License Manager . . . . . . . . . . . . . . . . . . . . . . . . . 64
Install the Network License Manager . . . . . . . . . . . . . . . . 64
Patch the License Manager on an iPv6 Network . . . . . . . . . . 66
Obtain a License Through autodesk.com . . . . . . . . . . . . . . 68
Obtain the Server Host Name and Host ID Manually . . . . . . . 68
Configure a License Server . . . . . . . . . . . . . . . . . . . . . 70
Install SAMreport-Lite (Optional) . . . . . . . . . . . . . . . . . . 74
Uninstall the Network License Manager . . . . . . . . . . . . . . 74
Network License Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
FLEXnet Configuration Tools . . . . . . . . . . . . . . . . . . . . 76
License Borrowing . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Network Licensing FAQs . . . . . . . . . . . . . . . . . . . . . . . . . 90
What is the difference between a stand-alone license and a
network license? . . . . . . . . . . . . . . . . . . . . . . . . . . 90
iv | Contents
What is the benefit of using a network licensed version of the
software? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
How do I switch my license from stand-alone to network or
network to stand-alone? . . . . . . . . . . . . . . . . . . . . . . 91
How do I change the license server information I entered during
the installation? . . . . . . . . . . . . . . . . . . . . . . . . . . 91
What is Internet Explorer used for? . . . . . . . . . . . . . . . . . 91
Where can I find more information on troubleshooting network
licensing? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Chapter 6 Glossary of Licensing Terms . . . . . . . . . . . . . . . . . . . . 93
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Contents | v
vi
Mudbox Installation Guide
1
2
1
Quick Start to Mudbox
Installation
Welcome to the Subscription Advantage Pack for Autodesk® Mudbox® 2011. This chapter
gives a brief overview of installing Mudbox on all supported platforms. Use this Quick Start
guide if you are already familiar with installing Mudbox. If you need more detailed information
on installing Mudbox, refer to Mudbox Installation on page 9.
Introduction
The basic workflow to install Mudbox on a single computer is as follows:
1 Complete the tasks described in Prepare to Install Mudbox on page 4.
2 Install Mudbox on your preferred platform:
■ Windows on page 4
■ Mac OS X on page 6
■ Linux on page 7
NOTE If you will use a network license to run Mudbox, contact your network
administrator to find your license server name before you start the installation.
You can enter your license server name in the installer to configure your network
license.
3 If you will use a stand-alone license to run Mudbox, see Register and
Activate Mudbox on page 22 for information on obtaining your license.
3
Prepare to Install Mudbox
Before you install Mudbox, ensure that you have done the following:
■ For a listing of the most current qualified hardware and operating systems,
see http://www.autodesk.com/mudbox-systemrequirements and
http://www.autodesk.com/mudbox-hardware.
■ Locate your serial number and product key.
■ Understand which license type you use (stand-alone or network).
■ Close other programs.
See Preparing for Installation on page 9 for more detailed information.
Quick Start: Install Mudbox on Windows
To install Mudbox, you can follow the instructions in the Autodesk Mudbox
Installation wizard. This section provides a brief overview of the install steps.
If you require more detailed information, see Install Mudbox on Windows on
page 12.
To install Mudbox on Windows
1 Double-click the Mudbox executable file that you downloaded to launch
the installer.
4 | Chapter 1 Quick Start to Mudbox Installation