Table Of ContentInformation & Management 41 (2004) 1057-1060
www.elsevier.com/locateddsw
Author index to Volume 41
Adria, M., and S.D. Chowdhury, Centralization as a design consideration for the management of call centers 41 (2004) 497
Aerts, A.T.M., J.B.M. Goossenaerts, D.K. Hammer and J.C. Wortmann, Architectures in context: on the evolution of business,
application software, and ICT platform architectures 41 (2004) 781
Aiken, M., see Wong, Z. 41 (2004) 125
Alex Tung, Y., see Gupta, A. 41 (2004) 56!
Al-Mushayt, O., see Doherty, N.F. 41 (2004) 49
Amoako-Gyampah, K., and A.F. Salam, An extension of the technology acceptance model in an ERP implementation
environment 41 (2004) 731
Ariguzo, G., see Wang, S. 41 (2004) 445
Attaran, M., Exploring the relationship between information technology and business process reengineering 41 (2004) 585
Aubert, B.A., S. Rivard and M. Patry, A transaction cost model of IT outsourcing 41 (2004) 921
Ball, L., see van Iwaarden, J. 41 (2004) 947
Bannerjee, S., see Kumar, R.L. 41 (2004) 289
Barker, J.R., see McKinney Jr., E.H. 41 (2004) 1043
Bendoly, E., see Kaefer, F. 41 (2004) 529
Bergeron, F., L. Raymond and S. Rivard, Ideal patterns of strategic alignment and business performance 41 (2004) 1003
Buhalis, D., eAirlines: strategic and tactical use of ICTs in the airline industry 41 (2004) 805
Byrd, T.A., and N.W. Davidson, Examining possible antecedents of IT impact on the supply chain and its effect on firm
performance 41 (2004) 243
Chang, C.C., see Chen, R.-S. 41 (2004)
Chang, J.C.-J., G. Torkzadeh and G. Dhillon, Re-examining the measurement models of success for Internet commerce 41 (2004)
Chen, C.-J., and C.-C. Huang, A multiple criteria evaluation of high-tech industries for the science-based industrial park in
Taiwan 41 (2004)
Chen, R.-S., K.-Y. Lu, S.-C. Yu, H.-W. Tzeng and C.C. Chang, A case study in the design of BTO/CTO shop floor control
system 41 (2004) 25
Chen, Y.-C., see Wu, J.-H. 41 (2004) 413
Chiou, J.-S., The antecedents of consumers’ loyalty toward Internet Service Providers 41 (2004) 685
Cho, J., Likelihood to abort an online transaction: influences from cognitive evaluations, attitudes, and behavioral variables 41 (2004) 827
Choe, J.-m., The consideration of cultural differences in the design of information systems 41 (2004) 669
Chowdhury, S.D., see Adria, M. 41 (2004) 497
Chung, J., and F.B. Tan, Antecedents of perceived playfulness: an exploratory study on user acceptance of general information-
searching websites 41 (2004) 869
Clark, J.G., see Kotulic, A.G. 41 (2004) 597
Clark, T.H.K., see Hu, P.J.-H. 41 (2004) 227
Davidson, N.W., see Byrd, T.A. 41 (2004) 243
Davis, K.J., see McKinney Jr., E.H. 41 (2004) 1043
Diaz, I., F. Losavio, A. Matteo and O. Pastor, A specification pattern for use cases 41 (2004) 961
Deng, X., see Doll, W.J. 41 (2004) 199
Desouza, K.C., Strategic contributions of game rooms to knowledge management: some prelimenary insights 41 (2004) 63
Despontin, M., see Muylle, S. 41 (2004) 543
Dhaliwal, J., see Moores, T.T. 41 (2004) 1037
Dhillon, G., Dimensions of power and IS implementation 41 (2004) 635
Dhillon, G., see Chang, J.C.-J. 41 (2004) 577
Dickey, M.H., see Walsh, K.R. 41 (2004) 655
Elsevier B.V.
doi: 10.1016/S0378-7206(04)00099-0
1058 Author index to Volume 4]
Doherty, N.F., M. King and O. Al-Mushayt, The impact of inadequacies in the treatment of organizational issues on
information systems development projects 41 (2004) 49
Doll, W.J., X. Deng and J.A. Scazzero, A process for post-implementation IT benchmarking 41 (2004) 199
Duggan, E.W., and C.S. Thachenkary, Integrating nominal group technique and joint application development for improved
systems requirements determination 41 (2004) 399
Fazlollahi, B., see Vahidov, R. 41 (2004)
Ferratt, T.W., see Vlahos, G.E. 41 (2004)
Gattiker, T.F., and D.L. Goodhue, Understanding the local-level costs and benefits of ERP through organizational information
processing theory 41 (2004)
Goodhue, D.L., see Gattiker, T.F. 41 (2004)
Goossenaerts, J.B.M., see Aerts, A.T.M. 41 (2004)
Guan, T., and K.F. Wong, Nstar: an interactive tool for local web search 41 (2004)
Gupta, A., Y. Alex Tung and J.R. Marsden, Digital signature: use and modification to achieve success in next generational
e-business processes 41 (2004)
Hammer, D.K., see Aerts, A.T.M. 41 (2004)
Hampton-Sosa, W., see Koufaris, M. 41 (2004)
Han, I., see Suh, B. 41 (2004)
Heng, C.-S., B.C.Y. Tan and K.-K. Wei, De-escalation of commitment in software projects: Who matters? What matters? 41 (2004)
Hsu, C.-L., and H.-P. Lu, Why do people play on-line games? An extended TAM with social influences and flow experience 41 (2004)
Hu, P.J.-H., T.H.K. Clark and W.W. Ma, Examining technology acceptance by school teachers: a longitudinal study 41 (2004)
Huang, A.H., Effects of multimedia on document browsing and navigation: an exploratory empirical investigation 41 (2004)
Huang, C.-C., see Chen, C.-J. 41 (2004)
Huang, J., see Jiang, J.J. 41 (2004)
Huang, M.-H., Modeling virtual exploratory and shopping dynamics: an environmental psychology approach 41 (2004)
Hung, S.-Y., see Jiang, J.J. 41 (2004)
Hwang, H.-G., see Jiang, J.J. 41 (2004)
Irani, Z., M. Themistocleous and P.E.D. Love, The impact of enterprise application integration on information system
lifecycles 41 (2004)
Janz, B.D., see Soliman, K.S. 41 (2004)
Jiang, J.J.,G. Klein, H.-G. Hwang, J. Huang and S.-Y. Hung,-An exploration of the relationship between software development
process maturity and project performance 41 (2004)
Kaefer, F., and E. Bendoly, Measuring the impact of organizational constraints on the success of business-to-business
e-commerce efforts: a transactional focus 41 (2004) 529
Kearns, G.S., and A.L. Lederer, The impact of industry contextual factors on IT focus and the use of IT for competitive
advantage 41 (2004) 899
Kim, S., and L. Stoel, Dimensional hierarchy of retail website quality 41 (2004) 619
King, M., see Doherty, N.F. 41 (2004) 49
Klein, G., see Jiang, J.J. 41 (2004) 279
Knoepfle, G., see Vlahos, G.E. 41 (2004) 763
Kotulic, A.G., and J.G. Clark, Why there aren’t more information security research studies 41 (2004) 597
Koufaris, M., and W. Hampton-Sosa, The development of initial trust in an online company by new customers 41 (2004) 377
Kuk, G., Effectiveness of vendor-managed inventory in the electronics industry: determinants and outcomes 41 (2004) 645
Kumar, R.L., M.A. Smith and S. Bannerjee, User interface features influencing overall ease of use and personalization 41 (2004) 289
Kumar, R.L., see Smith, M.A. 41 (2004) 977
Lai, J.-Y., see Ong, C.-S. 41 (2004) 795
Lander, M.C., R.L. Purvis, GE. McCray and W. Leigh, Trust-building mechanisms utilized in outsourced IS development
projects: a case study 41 (2004) 509
Lederer, A.L., see Kearns, G.S. 41 (2004) 899
Lederer, A.L., see Mirchandani, D.A. 41 (2004) 1021
Lee, P.C.B., Social support and leaving intention among computer professionals 41 (2004) 323
Lee, S., and G.G. Lim, The impact of partnership attributes on EDI implementation success 41 (2004) 135
Lee, S.-G., see Lee, S.M. 41 (2004) 707
Lee, S.M., S.-G. Lee and S. Yoo, An integrative model of computer abuse based on social control and general deterrence
theories 41 (2004) 707
Author index to Volume 41 1059
Lee, V.C., see Sher, P.J. 41 (2004) 933
Leigh, W., see Lander, M.C. 41 (2004) 509
Lim, G.G., see Lee, S. 41 (2004) 135
Lin, C., and G. Pervan, The practice of IS/IT benefits management in large Australian organizations 41 (2004) 13
Lin, H.-H., see Wu, J.-H. 41 (2004) 413
Lok Yeung, W., and M.-t. Lu, Functional characteristics of commercial web sites: a longitudinal study in Hong Kong 41 (2004) 483
Losavio, F., see Diaz, I. 41 (2004) 961
Love, P.E.D., see Irani, Z. 41 (2004) 177
Lu, H.-P., see Hsu, C.-L. 41 (2004) 853
Lu, K.-Y., see Chen, R.-S. 41 (2004) 25
Lu, M.-t., see Lok Yeung, W. 41 (2004) 483
Ma, W.W., see Hu, P.J.-H. 41 (2004) 227
Marble, R.P., A system implementation study: management commitment to project management 41 (2004) 111
Marsden, J.R., see Gupta, A. 41 (2004) 561
Matteo, A., see Diaz, I. 41 (2004) 961
McCray, G.E., see Lander, M.C. 41 (2004) 509
McKinney Jr., E.H., J.R. Barker, D.R. Smith and K.J. Davis, The role of communication values in swift starting action teams:
IT insights from flight crew experience 41 (2004) 1043
Millen, R., see van Iwaarden, J. 41 (2004) 947
Mirchandani, D.A., and A.L. Lederer, IS planning autonomy in US subsidiaries of multinational firms 41 (2004) 1021
Moenaert, R., see Muylle, S. 41 (2004) 543
Moores, T.T., and J. Dhaliwal, A reversed context analysis of software piracy issues in Singapore 41 (2004) 1037
Muylle, S., R. Moenaert and M. Despontin, The conceptualization and empirical validation of web site user satisfaction 41 (2004) 543
Mykytyn, P.P., see Paul, S. 41 (2004) 303
Nelson, K.G., see Somers, T.M. 41 (2004) 257
Ong, C.-S., J.-Y. Lai and Y.-S. Wang, Factors affecting engineers’ acceptance of asynchronous e-learning systems in high-tech
companies 41 (2004) 795
Pastor, O., see Diaz, I. 41 (2004) 961
Patry, M., see Aubert, B.A. 41 (2004) 921
Paul, S., P. Seetharaman, I. Samarah and P.P. Mykytyn, Impact of heterogeneity and collaborative conflict management style
on the performance of synchronous global virtual teams 41 (2004) 303
Pervan, G., see Lin, C. 41 (2004) 13
Peters, P., K.G. Tijdens and C. Wetzels, Employees’ opportunities, preferences, and practices in telecommuting adoption 41 (2004) 469
Pian, Y., see Teo, T.S.H. 41 (2004) 457
Purvis, R.L., see Lander, M.C. 41 (2004) 509
Raymond, L., see Bergeron, F. 41 (2004) 1003
Rivard, S., see Aubert, B.A. 41 (2004) 921
Rivard, S., see Bergeron, F. 41 (2004) 1003
Salam, A.F., see Amoako-Gyampah, K. 41 (2004) 731
Samarah, I., see Paul, S. 41 (2004) 303
Scazzero, J.A., see Doll, W.J. 41 (2004) 199
Seetharaman, P., see Paul, S. 41 (2004) 303
Sher, P.J., and V.C. Lee, Information technology as a facilitator for enhancing dynamic capabilities through knowledge
management 41 (2004) 933
Sherif, K., and A. Vinze, Barriers to adoption of software reuse. A qualitative study 41 (2004) 159
Shih, H.-P., An empirical study on predicting user acceptance of e-shopping on the Web 41 (2004) 351
Shih, H.-P., Extended technology acceptance model of Internet utilization behavior 41 (2004) 719
Smith, D.R., see McKinney Jr., E.H. 41 (2004) 1043
Smith, M.A., and R.L. Kumar, A theory of application service provider (ASP) use from a client perspective 41 (2004) 977
Smith, M.A., see Kumar, R.L. 41 (2004) 289
Soliman, K.S., and B.D. Janz, An exploratory study to identify the critical factors affecting the decision to establish Internet-
based interorganizational information systems 41 (2004) 697
Somers, T.M., and K.G. Nelson, A taxonomy of players and activities across the ERP project life cycle 41 (2004) 257
Steyaert, J.C., Measuring the performance of electronic government services 41 (2004) 369
1060 Author index to Volume 41
Stoel, L., see Kim, S. 41 (2004)
Suh, B., and I. Han, The IS risk analysis based on a business model 41 (2004)
Tan, B.C.Y., see Heng, C.-S. 41 (2004)
Tan, F.B., see Chung, J. 41 (2004)
Tang, J.-H., see Yang, H.-L. 41 (2004)
Teo, T.S.H., and Y. Pian, A model for Web adoption 41 (2004)
Thachenkary, C.S., see Duggan, E.W. 41 (2004)
Themistocleous, M., see Irani, Z. 41 (2004)
Tijdens, K.G., see Peters, P. 41 (2004)
Torkzadeh, G., see Chang, J.C.-J. 41 (2004)
Tzeng, H.-W., see Chen, R.-S. 41 (2004)
Vahidov, R., and B. Fazlollahi, Pluralistic multi-agent decision support system: a framework and an empirical test 41 (2004)
van der Heijden, H., and T. Verhagen, Online store image: conceptual foundations and empirical measurement 41 (2004)
van der Wiele, T., see van Iwaarden, J. 41 (2004)
van Iwaarden, J., T. van der Wiele, L. Ball and R. Millen, Perceptions about the quality of web sites: a survey amongst students
at Northeastern University and Erasmus University 41 (2004)
Verhagen, T., see van der Heijden, H. 41 (2004)
Vijayasarathy, L.R., Predicting consumer intentions to use on-line shopping: the case for an augmented technology acceptance
model 41 (2004)
Vinze, A., see Sherif, K. 41 (2004)
Vlahos, G.E., T.W. Ferratt and G. Knoepfle, The use of computer-based information systems by German managers to support
decision making 41 (2004)
Walsh, K.R., and M.H. Dickey, Structured modeling group support systems: a product design theory 41 (2004)
Wang, S., and G. Ariguzo, Knowledge management through the development of information schema 41 (2004)
Wang, Y.-S., Assessment of learner satisfaction with asynchronous electronic learning systems 41 (2004)
Wang, Y.-S., see Ong, C.-S. 41 (2004)
Wei, K.-K., see Heng, C.-S. 41 (2004)
Wetzels, C., see Peters, P. 41 (2004)
Wong, K.F., see Guan, T. 41 (2004)
Wong, Z., and M. Aiken, Automated facilitation of electronic meetings 41 (2004)
Wortmann, J.C., see Aerts, A.T.M. 41 (2004)
Wu, L.-L., Understanding senior management’s behavior in promoting the strategic role of IT in process reengineering: use of
the theory of reasoned action 41 (2004)
Wu, J.-H., Y.-C. Chen and H.-H. Lin, Developing a set of management needs for IS managers: a study of necessary managerial
activities and skills 41 (2004)
Yang, H.-L., and J.-H. Tang, Team structure and team performance in IS development: a social network perspective 41 (2004)
Yoo, S., see Lee, S.M. 41 (2004)
Yu, S.-C., see Chen, R.-S. 41 (2004)
Zhuge, H., Active e-document framework ADF: model and tool 41 (2004)
Information & Management 41 (2004) 1061-1064
www.elsevier.com/locateddsw
Subject index to Volume 41
Activity competency model, 413 Communication, 731, 1043
Adoption, 457 Communication medium, 399
Affiliation needs, 323 Compatibility, 747
Agency theory, 1021 Competitive advantage, 899
Airlines, 805 Component development, 159
Alignment, 781 Computer abuse, 707
Analytic Hierarchy Process (AHP), 149, 839 Computer professionals, 323
[Antecedents of] perceived playfulness, 869 Computer security, 561
Apparel, 619 Computer verification and authentication, 561
Application architecture, 781 Confirmatory factor analysis, 577
Application service providers, 977 Corporate governance theory, 1021
Application service provision, 977 Critical success factors, 257
Architecture description, 781 Critiquing systems, 883
Asset specificity, 921 Cross-section data, 469
Asset valuation, 149 Cultural differences, 669
Asset—function assignment, 149 Customer satisfaction, 369
Attitudes toward e-shopping, 827 Customer service, 497
Autonomous learning, 199 Customer surveys, 369
Autonomy, 1021 Customer value, 577
Barriers to adoption, 159 D.1.1 applicative (functional) programming, 655
Behavioral intention, | D.2.10 design, 655
Belief—attitude—intention—behavior relationship, 351 D.2.2 design tools and techniques, 655
Belief—attitude—performance chain, 719 Decentralization, 497
Benchmarking, 199 Decision making, 763
Biometrics technologies, 561 Decision roles, 763
Browsing, 189 Decision support systems, 883
BTO/CTO, 25 De-escalation of commitment, 99
Business architecture, 781 Design of information systems, 669
Business model, 149 Differentiation, 431
Business performance, 1003 Digital signature, 561
Business processes, 635 Dimensional hierarchy, 619
Business strategy, 1003 Diversity of team members, 303
Business structure, 1003 Dominant design, 781
Businesses process reengineering, 585 Dynamic capabilities, 933
Business-to-business, 697
Business-to-business (B2B) e-commerce, 529 E-business, 289, 947
E-commerce, 561
Call centers, 497 EDI, 135, 697, 977
Capability maturity model, 279 e-Document, 87
Case studies, 159 E-government services, 369
Centralization, 497 E-learning, 795
Change management, 257 Electronic commerce, 39, 377, 609, 697
Cluster analysis, 483 Electronic learning, 75
Coalignment, 1003 Electronic meetings, 125
Collaboration, 303 Electronic signature, 561
Commercial web sites, 483 Emotions, 39
Elsevier B.V.
doi: 10.1016/S0378-7206(041)0000-4
1062 Subject index to Volume 41
Employee involvement, 645 Information use behavior, 719
End user computing, 707 Infrastructure, 177
End-user computing satisfaction, 75 Initial trust, 377
Enterprise application integration, 177 Instrument development, 75, 577
Enterprise resource planning, 257, 431, 509, 731 Integration, 431
Enterprise system, 431 Intellectual property rights, 1037
Environmental psychology, 39 Intelligent agents, 883
Environmental uncertainty, 899 Interdependence, 431
ERP, 431 Internet, 457, 697, 719, 805
e-Shopping, 351 Internet commerce, 577
E-tailers, 619 Internet searching, 213
Ethics, 1037 Inter-organizational information systems, 529, 697
Europe, 763 Intranet, 719, 805
Executive support systems, 189 IS effectiveness, 289
Explicit knowledge, 63 IS implementation, 635
Extranet, 805 IS management development, 413
IS manager, 413
Factor interaction, 111 IS operations, 921
Fit, 1003 IS outsourcing, 977
Flow experience, 853 IS Planning, 1021
Forthcoming technology expectancy, 685 IS/IT benefits realization, 13
Functional characteristics, 483 IS/IT investment evaluation, 13
Fundamental objectives, 577 IS/IT management, 13
ISP, 685
IT adoption, 227
General information-searching website, 869
IT adoption in education, 227
Germany, 763
IT impact, 199
Gestalt, 1003
IT outsourcing, 977
Grounded theory, 977
IT strategy, 597, 1003
Grounded theory methodology, 159
IT structure, 1003
Group decision support systems, 125, 303
IT usage, 199
Group facilitation, 125
Group heterogeneity, 303
Group support methodology, 399 JAD, 399
Group support systems (GSS), 125, 655 Job characteristics, 469
Groupware, 655 Job satisfaction, 323
Just-in-time/kanban, 25
H.5.3 group and organization interfaces, 655
H.4.1 office automation, 655 Knowledge exchange, 63
High-tech industry, 839 Knowledge management, 63, 445, 933
Household factors, 469
Human factors, 399 Learner satisfaction, 75
Learning, 199
1.6.5 model development, 655 Leaving intention, 323
ICT platform architecture, 781 Lifecycle, 177
Implementation, 135 Likelihood to abort an online transaction, 827 ’
Implementation of IT innovations, 257 Limits-to-value, 645
Individual factors, 469 Logistics, 25
Induced learning, 199 Logistics integration, 645
Information amount, 669 Longitudinal study, 483
Information Communication Technologies, 805 Loyalty, 685
Information intensity, 899
Information load, 39 Management accounting information systems, 669
Information retrieval, 189 Management activity, 413
Information schema, 445 Managerial use, 763
Information service, 87 Manufacturing planning and control systems, 431
Information systems, 49, 63, 763 Means objectives, 577
Information systems development, 335, 399, 961 Measurement, 75
Information technology, 1, 585, 763, 933 Meeting facilitation, 399
Information technology impact, 243 Mental models, 763
Information technology performance, 585 Model, 457 |
Subject index to Volume 41 1063
Multi-agent systems, 883 Rules, 87
Multimedia, 189
Multinational firms, 1021 Scale development, 543
Multivariate analyses, 469 Science-based industrial park, 839
Search engine, 213
National culture, 669 Security, 597, 747
Navigation, 189 Security risk management, 597
Negotiation support, 561 Self-efficacy, 747
Nominal group technique, 399 Semantic link, 87
Normative beliefs, 747 Senior management, 1
Sensitivity analysis, 839
Online customers, 377 SERVQUAL, 947
On-line game, 853 Shared beliefs, 731
Online purchase intention, 609 Shop floor control system, 25
On-line shopping, 289, 747 Shoulder blame, 99
Online store image, 609 Singapore, 1037
Organizational change, 585 Skills and knowledge, 413
Organizational design, 497 Social influence, 853
Organizational factors, 469 Social issues, 707
Organizational information processing theory, 431 Social network analysis, 335
Organizational issues, 49 Social support, 323
Organizational power, 635 Software development, 279
Organizational size, 645 Software piracy, 1037
Organizational technology management, 227 Software projects, 99
Organizational trust, 707 Software reuse, 159
Outsourcing, 921 Standardization, 431
Outsourcing decision, 921 Store trustworthiness, 609
Outsourcing information systems development, 509 Strategic change, 635
Strategic information systems planning, 899
Packaged software, 257 Structural equation modeling, 227, 577, 899
Paired comparison, 149 Structural equation models, 243
Partnership attributes, 135 Sunk cost, 99
Past behavior, 827 Superiors, 99
Peers, 99 Supply chain management, 243, 697
Perceived credibility, 795 Survey research, 947
Performance, 135 Survey research/design, 243
Performance metrics, 369 Systems development, 49
Personalization, 289 Systems implementation, 111, 257
Pluralistic models, 883 Systems requirements determination, 399
Post-implementation, 199 Systems success, 49
Presentation format, 189
Privacy, 747 Tacit knowledge, 63
Process innovation, 585 Taiwan, 839
Process reengineering, | TAM, 853
Project failure, 635 Teams, 1043
Project management, 111 Teamwork, 335
Project performance, 279 Technology acceptance model (TAM), 351, 377, 719, 731, 747,
Provide assurance, 99 795, 869
Telecommunications, 707
Telework, 469
Qualitative research, 159
Theory of reasoned action, |
Quantitative attributes, 483
Top management support, 111
Reengineering, 25 Tourism, 805
Requirements determination, 961 Training, 731
Requirements elicitation, 961 Transaction cost theory, 921
Requirements specification, 961 Transactional efficiency, 529
Restructuring, 585 Transport, 805
Risk, 597 Trust, 509, 685
Risk analysis, 149
Risk and benefit evaluation, 827 Use case, 961
q
‘
1062 Subject index to Volume 41
Employee involvement, 645 Information use behavior, 719
End user computing, 707 Infrastructure, 177
End-user computing satisfaction, 75 Initial trust, 377
Enterprise application integration, 177 Instrument development, 75, 577
Enterprise resource planning, 257, 431, 509, 731 Integration, 431
Enterprise system, 431 Intellectual property rights, 1037
Environmental psychology, 39 Intelligent agents, 883
Environmental uncertainty, 899 Interdependence, 431
ERP, 431 Internet, 457, 697, 719, 805
e-Shopping, 351 Internet commerce, 577
E-tailers, 619 Internet searching, 213
Ethics, 1037 Inter-organizational information systems, 529, 697
Europe, 763 Intranet, 719, 805
Executive support systems, 189 IS effectiveness, 289
Explicit knowledge, 63 IS implementation, 635
Extranet, 805 IS management development, 413
IS manager, 413
Factor interaction, 111 IS operations, 921
Fit, 1003 IS outsourcing, 977
Flow experience, 853 IS Planning, 1021
Forthcoming technology expectancy, 685 IS/IT benefits realization, 13
Functional characteristics, 483 IS/IT investment evaluation, 13
Fundamental objectives, 577 IS/IT management, 13
ISP, 685
IT adoption, 227
General information-searching website, 869
IT adoption in education, 227
Germany, 763
IT impact, 199
Gestalt, 1003
IT outsourcing, 977
Grounded theory, 977
IT strategy, 597, 1003
Grounded theory methodology, 159
IT structure, 1003
Group decision support systems, 125, 303
IT usage, 199
Group facilitation, 125
Group heterogeneity, 303
Group support methodology, 399 JAD, 399
Group support systems (GSS), 125, 655 Job characteristics, 469
Groupware, 655 Job satisfaction, 323
Just-in-time/kanban, 25
H.5.3 group and organization interfaces, 655
H.4.1 office automation, 655 Knowledge exchange, 63
High-tech industry, 839 Knowledge management, 63, 445, 933
Household factors, 469
Human factors, 399 Learner satisfaction, 75
Learning, 199
1.6.5 model development, 655 Leaving intention, 323
ICT platform architecture, 781 Lifecycle, 177
Implementation, 135 Likelihood to abort an online transaction, 827
Implementation of IT innovations, 257 Limits-to-value, 645
Individual factors, 469 Logistics, 25
Induced learning, 199 Logistics integration, 645
Information amount, 669 Longitudinal study, 483
Information Communication Technologies, 805 Loyalty, 685
Information intensity, 899
Information load, 39 Management accounting information systems, 669
Information retrieval, 189 Management activity, 413
Information schema, 445 Managerial use, 763
Information service, 87 Manufacturing planning and control systems, 431
Information systems, 49, 63, 763 Means objectives, 577
Information systems development, 335, 399, 961 Measurement, 75
Information technology, 1, 585, 763, 933 Meeting facilitation, 399
Information technology impact, 243 Mental models, 763
Information technology performance, 585 Model, 457
Subject index to Volume 41
Multi-agent systems, 883 Rules, 87
Multimedia, 189
Multinational firms, 1021 Scale development, 543
Multivariate analyses, 469 Science-based industrial park, 839
Search engine, 213
National culture, 669 Security, 597, 747
Navigation, 189 Security risk management, 597
Negotiation support, 561 Self-efficacy, 747
Nominal group technique, 399 Semantic link, 87
Normative beliefs, 747 Senior management, 1
Sensitivity analysis, 839
Online customers, 377 SERVQUAL, 947
On-line game, 853 Shared beliefs, 731
Online purchase intention, 609 Shop floor control system, 25
On-line shopping, 289, 747 Shoulder blame, 99
Online store image, 609 Singapore, 1037
Organizational change, 585 Skills and knowledge, 413
Organizational design, 497 Social influence, 853
Organizational factors, 469 Social issues, 707
Organizational information processing theory, 431 Social network analysis, 335
Organizational issues, 49 Social support, 323
Organizational power, 635 Software development, 279
Organizational size, 645 Software piracy, 1037
Organizational technology management, 227 Software projects, 99
Organizational trust, 707 Software reuse, 159
Outsourcing, 921 Standardization, 431
Outsourcing decision, 921 Store trustworthiness, 609
Outsourcing information systems development, 509 Strategic change, 635
Strategic information systems planning, 899
Packaged software, 257 Structural equation modeling, 227, 577, 899
Paired comparison, 149 Structural equation models, 243
Partnership attributes, 135 Sunk cost, 99
Past behavior, 827 Superiors, 99
Peers, 99 Supply chain management, 243, 697
Perceived credibility, 795 Survey research, 947
Performance, 135 Survey research/design, 243
Performance metrics, 369 Systems development, 49
Personalization, 289 Systems implementation, 111, 257
Pluralistic models, 883 Systems requirements determination, 399
Post-implementation, 199 Systems success, 49
Presentation format, 189
Privacy, 747 Tacit knowledge, 63
Process innovation, 585 Taiwan, 839
Process reengineering, | TAM, 853
Project failure, 635 Teams, 1043
Project management, 111 Teamwork, 335
Project performance, 279 Technology acceptance model (TAM), 351, 377, 719, 731, 747,
Provide assurance, 99 795, 869
Telecommunications, 707
Telework, 469
Qualitative research, 159
Theory of reasoned action, |
Quantitative attributes, 483
Top management support, 111
Reengineering, 25 Tourism, 805
Requirements determination, 961 Training, 731
Requirements elicitation, 961 Transaction cost theory, 921
Requirements specification, 961 Transactional efficiency, 529
Restructuring, 585 Transport, 805
Risk, 597 Trust, 509, 685
Risk analysis, 149
Risk and benefit evaluation, 827 Use case, 961
1064 Subject index to Volume 41
Use case model, 961 Virtual shopping, 39
Use case specification, 961 Virtual teams, 303
User acceptance (UA), 351, 869
User experience, 869 Warehousing, 25
User information satisfaction, 111 Web, 87, 351, 457
User interface, 189 Web design, 543
User interface design, 289 Web mining, 213
User satisfaction, 75, 543 Web query, 213
User technology acceptance, 227 Web security, 377
User—computer interaction, 445 Web site perceptions, 377
Web site quality, 947
Value, 685, 1043 Web statistics, 369
Value of information technology, 243 Website quality, 619
Vendor-managed inventory, 645 Wrapper, 213
