Industrial Engineering and Complexity Management - insisoc

1200 Pages·2013·18.34 MB·English

10-12th july, 2013
Spain
2013 pain
uly, S
th2 j
1
0-
1
& ABEPROASSOCIAÃO BRASILEIRA DEÇENGENHARIA DE PRODUÇÃO Asociación para el Desarrollode la Ingeniería de Organización SISOCIAL SYSTEMSNEERING CENTRE
NCI
2013 XIX ICIEOM ISOENG
7th International Conference on Industrial
Engineering and Industrial Management
XVII Congreso de Ingeniería de Organización 2013 www.cio2013.org M g
r
o
.
3
Managing Complexity: Challenges for 1
Industrial and Operations Management. O 0
2
o
forent. w.ci
s m E w
ee
gg w
na
en
allMa
h I
Cs C
n
ty: tio
exiera
plp
mO I
od
Cn
a 3
ng al 201
giri
ast
e nu
h ad
s of t Industrial Engineering MIn &
t
c
a
bstr and Complexity Management XIX
A
f
o
ook 3rialentción
B dustgemniza
naa
EISNNOGCISNIEAELRI SISGFNuYGen ndSOCaeETcriNóEaCnTlMRES BSbboulsuitnppieosnss &&mmP Troejecsscht nMaonaalaogegmitteenst CUVaátedra trial Engineering omplexity Management Book of Proccedings of the ook ofoceedings 2017 International Conference on Ith Engineering and Industrial ManXVII Congreso de Ingeniería de Org
ABEPRO Indusand C ABEPRO INSISOC BPr
ASSOCIAÇÃO BRASILEIRA DE Asociación para el Desarrollo ASSOCIAÇÃO BRASILEIRA DE Asociación para el Desarrollo S O C I A L S Y S T E M S
ENGENHARIA DE PRODUÇÃO de la Ingeniería de Organización ENGENHARIA DE PRODUÇÃO de la Ingeniería de Organización ENGINEERING CENTRE
Industrial Engineering and Complexity
Management

BOOK OF PROCEEDINGS

7th International Conference on Industrial Engineering and
Industrial Management
XVII Congreso de Ingeniería de Organización.

Valladolid
July 10-12th, 2013
Tittle/Título de la obra:
“Industrial Engineering and Complexity Management”. Book of Proceedings of
the 7th International Conference on Industrial Engineering and Industrial Man-
agement - XVII Congreso de Ingeniería de Organización.

Executive Editors/Editores:
Cesáreo Hernández Iglesias
José M. Pérez Ríos

Editorial Management / Coordinación editorial:
Cristina Ruiz Martín
David Jesús Poza García
Iván Velasco Jiménez

Grupo INSISOC
Universidad de Valladolid
Escuela de Ingenierías Industriales, sede Paseo del Cauce
C/ Paseo del Cauce 59
47011 Valladolid (Spain)

Printed / Imprimido

© Copyright, by the authors

Legal Deposit/Depósito Legal:
ISBN: 978-84-616-5410-9

Not authorized for further reproduction or distribution of any kind without prior
permission from the authors.

No está permitida la reproducción total o parcial, ni su tratamiento informático, ni
la transmisión de ninguna forma o por cualquier medio, ya sea electrónico, foto-
copia, registro u otro, sin permiso previo y por escrito de los autores.
Book of Proceedings of the 7th International Conference on Industrial Engineering and
Industrial Management - XVII Congreso de Ingeniería de Organización.

Foreword and Welcome

It is our honour to present the Proceedings of the 7th International Conference on
Industrial Engineering, XVII Congreso de Ingeniería de Organización (CIO2013)
and the XIX International Conference on Industrial engineering and Operations
Management (ICIEOM). The CIO&ICIEOM 2013 is being organized by the
INSISOC Group and the Industrial engineering School of the University of Val-
ladolid.
Following with the promotion of internationalization the Conference is the first
joint event of ADINGOR (Asociación para el Desarrollo de la Ingeniería de Or-
ganización) and ABEPRO (Associaçâo Brasileira de Engenharia de Produçâo) the
two main Spanish and Brazilian Scientific Societies in the field of Industrial and
Management Engineering.
The mission of the Conference is to promote links between researchers and
practitioners from different branches to enhance an interdisciplinary perspective of
industrial engineering and management. It is a forum to exchange ideas, academic
and professional experiences to all branches of industries, information on the most
recent and relevant research, theories and practices in Industrial Engineering,
Management and Operations.
The motto of the Conference “Managing Complexity: Challenges for Industrial
and Operations Management” underlies the fact that in an open and global world,
to handle complexity, cooperation is needed.
We want to thanks the support given by the Cátedra Michelin of Industrial Or-
ganization and the Industrial Engineering School of the University of Valladolid.
We also send our recognition to the keynote speakers for sharing with us their
wisdom and experience and to the authors that sent their work for revision. Last
but no least we gratefully acknowledge the hard and generous effort of those that
took part in the peer-review process to maintain the high scientific level of the
Conference series. And of course we do not forget the backstage work of the Sci-
entific and Organizing Committees.
We hope that the Conference will meet your expectations and will strength
your professional and personal relations. We invite you to enjoy Valladolid, a
name full of historical significance for the Spanish, Portuguese and Brazilian citi-
zens, since the signing of the “Tordesillas Treatry” back in 1494.

Best wishes,
Valladolid, July 2013

Cesáreo Hernández Iglesias José M. Pérez Ríos
Chair of the Conference Chair of the Scientific Committee
i

Book of Proceedings of the 7th International Conference on Industrial Engineering and
Industrial Management - XVII Congreso de Ingeniería de Organización.

Organizing Committee

Chair:
Cesáreo Hernández Iglesias, Universidad de Valladolid

Vice-chair:
Adolfo López Paredes, Universidad de Valladolid

Support crew:
Fernando Acebes Senovilla, Universidad de Valladolid
Alberto Araúzo Araúzo, Universidad de Valladolid
Aldora Gabriela Gomes Fernandes, Universidad de Valladolid
Mónica Iglesias Sanzo, Universidad de Valladolid
Javier Pajares Gutiérrez, Universidad de Valladolid
José M. Pérez Ríos, Universidad de Valladolid
Marta Posada Calvo, Universidad de Valladolid
David J. Poza García, Universidad de Valladolid
Mario Ramírez Ferrero, Universidad de Valladolid
Cristina Ruiz Martín, Universidad de Valladolid
Pablo Sánchez Mayoral, Universidad de Valladolid
Iván Velasco Jiménez, Universidad de Valladolid
Félix A. Villafáñez Cardeñoso, Universidad de Valladolid

Secretariat:
Natividad Cabreros Martínez, Universidad de Valladolid

Webmaster:
Félix A. Villafáñez Cardeñoso, Universidad de Valladolid

iii

Book of Proceedings of the 7th International Conference on Industrial Engineering and
Industrial Management - XVII Congreso de Ingeniería de Organización.

Scientific Committee

Chair:
José M. Pérez Ríos, Universidad de Valladolid, Spain

Vice-chair:
Francisco Soares Másculo, Universidade Federal da Paraíba, Brazil.

Members:
Segismundo S. Izquierdo Millán, Universidad de Burgos, Spain
Jose M. Galán Ordax, Universidad de Burgos, Spain
Angel Gento Municio, Universidad de Valladolid, Spain
Jesús Gutiérrez Cillán, Universidad de Valladolid, Spain
Juan Hernanagómez Barahona, Universidad de Valladolid, Spain
Adolfo López Paredes, Universidad de Valladolid, Spain
Miguel Ángel Manzanedo del Campo, Universidad de Burgos, Spain
Natalia Martin Cruz, Universidad de Valladolid, Spain
Gianni Mummolo, Politecnico di Bari, Italy
Javier Pajares Gutiérrez, Universidad de Valladolid, Spain
Marta Posada Calvo, Universidad de Valladolid, Spain
Heitor M. Quintela Unisys, Brazil
Alfonso Redondo Castán, Universidad de Valladolid, Spain
Ana Isabel Rodríguez Escudero, Universidad de Valladolid, Spain
Lourdes Saiz Bárcena, Universidad de Burgos, Spain
José Ignacio Santos Martín, Universidad de Burgos, Spain
Luis Felipe Scavarda, PUC-Rio, Rio de Janeiro, Brazil
Markus Schwaninger, Univ. of St.Gallen, Institute of Management, Switzerland
Tom Taylor, President of Association for Project Management (APM), UK
Milton Vieira Junior, UNINOVE, Brazil

Referees:
María del Mar Eva Alemany Díaz Universitat Politècnica de València, Spain
Rui Manuel Alves Silva Sousa DPS - UMINHO, Portugal
Dilanthi Amaratunga University of Salford, UK
Antonio Andrade Dias President of APOGEP, Portugal
Carlos Andrés Romano Universitat Politècnica de València, Spain
Madalena Araújo DPS - UMINHO, Portugal
José Dinis Araújo Carvalho DPS - UMINHO, Portugal
Eugenia Babiloni Universitat Politècnica de València, Spain
Bopaya Bidanda University of Pittsburgh, USA
Andrés Boza García Universitat Politècnica de València, Spain
v