Improving future construction project quality through analysis of completed contract documentation.

224 Pages·1992·6.5 MB·en_US

by  Stagg, Kenneth C.

IMPROVING FUTURE CONSTRUCTION PROJECT QUALITY
THROUGH ANALYSIS OF
COMPLETED CONTRACT DOCUMENTATION
By
Kenneth C. Stagg
Submitted in Partial Fulfillment
of the Requirements for a
Master of Science in Civil Engineering
from the
University of Washington
Summer 1992
T26063?
6.1
TABLE OF CONTENTS
LIST OF TABU'S ni
LIST OF FIGURES
iii
ACKNOWLEDGMENTS
iv
CHAPTER INTRODUCTION
1 - I
CHAPTER LITERATURE REVIEW
2 - 3
IMPORTANCE OF QUALITY
2.1 3
PREVIOUS RESEARCH
2.2 7
CHAPTER RESEARCH METHODOLOGY
3 - 9
OBJECTIVE
3.1 9
SUMMARY
3.2 9
PROCESS
3.3 9
CHAPTER ANALYSIS
4 - 12
4.1 QUALITY DISTRIBUTION 12
CHANGE ORDERS
4.2 13
CORRESPONDENCE
4.3 15
4.4 ARCHITECT/ENGINEER VISITS 17
PAYMENTS AND PAYROLLS
4.5 17
SCHEDULES
4.6 18
4.7 DAILY REPORTS 19
QUALITY ASSURANCE
4.8 21
4.9 COMPLIANCE NOTICES 21
4.10 DISPUTES 21
4.11 SUBMITTALS 22
4.12 CONTRACT CLOSE-OUT 22
4.13 ROICC QUALITY RATINGS 23
4.14 PROBLEM AREA SUMMARY 24
CHAPTER 5 -CONCLUSIONS 26
METHODOLOGY
5.1 26

QUALITY IMPROVEMENTS
5.2 26
SUMMARY
5.3 27
CHAPTER RECOMMENDATIONS
6 - 28
6.1 QUALITY IMPROVEMENTS 28
FUTURE RESEARCH
6.2 30
REFERENCES
31
APPENDIX A: CONTRACT ISTING 33
I
APPENDIX CONTRACT REVIEW CHECK SHEETS 37
13:
APPENDIX GLOSSARY OF TERMS
(': 103
ii