Table Of ContentImpact of Artificial
Intelligence on Organizational
Transformation
Scrivener Publishing
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Beverly, MA 01915-6106
Artificial Intelligence and Soft Computing for Industrial Transformation
Series Editor: Dr S. Balamurugan ([email protected])
Scope: Artificial Intelligence and Soft Computing Techniques play an impeccable role in industrial
transformation. The topics to be covered in this book series include Artificial Intelligence, Machine Learning,
Deep Learning, Neural Networks, Fuzzy Logic, Genetic Algorithms, Particle Swarm Optimization,
Evolutionary Algorithms, Nature Inspired Algorithms, Simulated Annealing, Metaheuristics, Cuckoo
Search, Firefly Optimization, Bio-inspired Algorithms, Ant Colony Optimization, Heuristic Search
T echniques, Reinforcement Learning, Inductive Learning, Statistical Learning, Supervised and Unsupervised
Learning, Association Learning and Clustering, Reasoning, Support Vector Machine, Differential Evolution
Algorithms, Expert Systems, Neuro Fuzzy Hybrid Systems, Genetic Neuro Hybrid Systems, Genetic Fuzzy
Hybrid Systems and other Hybridized Soft Computing Techniques and their applications for Industrial
Transformation. The book series is aimed to provide comprehensive handbooks and reference books
for the benefit of scientists, research scholars, students and industry professional working towards next
generation industrial transformation.
Publishers at Scrivener
Martin Scrivener ([email protected])
Phillip Carmical ([email protected])
Impact of Artificial
Intelligence on Organizational
Transformation
Edited by
S. Balamurugan
Sonal Pathak
Anupriya Jain
Sachin Gupta
Sachin Sharma
and
Sonia Duggal
This edition first published 2022 by John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, USA
and Scrivener Publishing LLC, 100 Cummings Center, Suite 541J, Beverly, MA 01915, USA
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Library of Congress Cataloging-in-Publication Data
ISBN 978-1-119-71017-2
Cover image: Pixabay.Com
Cover design by Russell Richardson
Set in size of 11pt and Minion Pro by Manila Typesetting Company, Makati, Philippines
Printed in the USA
10 9 8 7 6 5 4 3 2 1
Contents
Foreword xxiii
Preface xxv
1 Artificial Intelligence Disruption on the Brink
of Revolutionizing HR and Marketing Functions 1
Akansha Mer and Amarpreet Singh Virdi
1.1 Introduction 2
1.2 Research Methodology 4
1.2.1 Research Objectives 4
1.2.2 Data Collection 4
1.3 Artificial Intelligence in HRM 4
1.3.1 Recruitment 5
1.3.2 Engaging the Applicants and Employees 5
1.3.3 Orientation and Onboarding 6
1.3.4 Performance Appraisal 6
1.3.5 Training 7
1.3.6 Compensation 7
1.3.7 Employee Retention 8
1.4 Artificial Intelligence in Marketing 8
1.4.1 Creation of Customer Profiles/Market
Segmentation 9
1.4.2 Cognizance of Consumers Purchase Behavior/
Intention 10
1.4.3 Pricing 11
1.4.4 Content/Product/Service Recommendations/
Search Optimization 11
1.4.5 Sales Prediction Based on Consumer’s
Demographics 12
1.4.6 Virtual Assistants/Real-Time Conversations 12
1.4.7 Visual Searching 12
v
vi Contents
1.4.8 CRM 13
1.5 Discussion and Findings 13
1.6 Implication for Managers 14
1.7 Conclusion 15
References 16
2 Ring Trading to Algo Trading—A Paradigm Shift Made
Possible by Artificial Intelligence 21
Aditi R. Khandelwal
2.1 Introduction 22
2.2 Ring Trading 22
2.3 Features of Generation 1: Ring Trading 22
2.4 Generation 2: Shifting to Online Platform 24
2.5 Generation 3: Algo Trading 28
2.6 Artificial Intelligence 29
2.7 AI Stock Trading 30
2.8 Algorithmic (Algo Trading) Trading 31
2.9 Conclusion 31
References 32
3 AI in HR a Fairy Tale of Combining People, Process,
and Technology in Managing the Human Resource 33
Jyoti Jain and Sachin Gupta
3.1 Introduction 34
3.2 Problem Recognition 35
3.3 Journey of AI in HR “From Where Till What” 36
3.4 Work Methodology of AI in HR 39
3.5 Branches of AI in HR 39
3.5.1 Machine Learning 39
3.5.1.1 Variance Detection 39
3.5.1.2 Background Verification 40
3.5.1.3 Employees Abrasion/Attrition 40
3.5.1.4 Personalized Content 40
3.5.2 Deep Learning 40
3.5.2.1 Important Use of Deep Learning
in HR Context 40
3.5.3 Natural Language Processing 41
3.5.4 Recommendation Engines 41
3.6 Implication Stages of AI in HR 41
3.6.1 Automate 42
3.6.2 Augment 42
3.6.3 Amplify 42
Contents vii
3.7 Process Model of AI in HR 43
3.8 Key Roles of AI in HRM 44
3.9 Broad Area of Uses of AI in HR 45
3.9.1 Recruitment 46
3.9.2 Interviews 46
3.9.3 Reduction in the Human Biases 46
3.9.4 Retention 47
3.9.5 AI in Learning and Advancement 47
3.9.6 Diminish Gender Bias Equality 47
3.9.7 Candidate Engagement 48
3.9.8 Prediction 48
3.9.9 Smart People Analytics 48
3.9.10 Employee Experience 48
3.10 Dark Side of AI 50
3.10.1 Technical Requirements and Acceptance 51
3.10.2 Cost Involvement 52
3.10.3 Machine Biases 52
3.10.4 Job Losses 52
3.10.5 Emotional Turmoil 53
3.10.6 Fake Identity 53
3.10.7 Having an Audit Trail 53
3.10.8 Question on Decisions 54
3.11 Conclusion 54
References 55
4 Effect of Artificial Intelligence on Human Resource
Profession: A Paradigm Shift 57
Jyoti Dashora and Karunesh Saxena
4.1 Introduction 58
4.2 Evolution of Artificial Intelligence 59
4.2.1 Phases of Artificial Intelligence 61
4.3 Changing Role of Human Resource Professionals 61
4.4 Effect of Artificial Intelligence on Human Resource
Profession 63
4.4.1 Symbiotic Relationship Between Artificial
Intelligence and Human Resource Profession 67
4.5 Limitations of Artificial Intelligence in HRM 68
4.6 Conclusion 69
References 70
viii Contents
5 Artificial Intelligence in Animal Surveillance
and Conservation 73
Devendra Kumar and Saha Dev Jakhar
5.1 History 74
5.2 Introduction 74
5.3 Need of Artificial Intelligence 75
5.4 Applications of AI in Animal Surveillance
and Conservation 76
5.4.1 In Livestock Monitoring 77
5.4.1.1 Chip and Sensor (RFID) 78
5.4.1.2 Microchip (GPS Tracker) 79
5.4.1.3 Mobile Application 79
5.4.1.4 Drone With Thermal Camera 79
5.4.2 In Wildlife Animal Monitoring 80
5.4.2.1 Motion Sensor Camera 80
5.4.2.2 GPS Base Animal Tracker 81
5.4.2.3 Smart Camera (Thermal Camera) 82
5.4.2.4 Satellite Base Tag (Ringing, Callers) 82
5.4.2.5 Acoustics/Sound Monitoring 82
5.4.2.6 Radio Transmitter (Transponder) 83
5.5 Some Other Tools of Artificial Intelligence 84
5.5.1 Computer Software and Application 84
5.5.1.1 Wildbook Comb (Bot) 84
5.5.1.2 Betty 84
5.5.1.3 Sensing Clues 84
5.5.2 Resolve’s Trail Guard 84
References 85
6 Impact of Artificial Intelligence on Digital Marketing 87
Giuseppe Granata and Vincenzo Palumbo
6.1 Introduction 88
6.2 The Impact That AI Has on Marketing 89
6.2.1 The Data of Artificial Intelligence in Marketing 90
6.2.1.1 The Audience: Highly Targeted Marketing
Segmentation 92
6.2.1.2 Journey to: The Customer’s Road 92
6.2.1.3 Offer to: Advice-Based Behavioral
Marketing 92
6.2.2 Number of Efficiency Powered by the Al Global
Consumer Statistics 94
