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Human Resource Management in the Hospitality Industry, Eighth Edition: An Introductory Guide PDF

385 Pages·2005·2.318 MB·English
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by Michael J Boella, Steven Goss-Turner| 2005| 385 pages| 2.318| English

About Human Resource Management in the Hospitality Industry, Eighth Edition: An Introductory Guide

Now in its eighth edition, Human Resource Management in the Hospitality Industry: an introductory guide, is fully updated with new legal information, data, statistics and examples, and includes brand new material on multi unit operations and management.Taking a 'process' approach, it guides the reader through every stage from HR planning through recruitment to termination/separation, covering the following issues:.Selection, appointment and induction.Training and management development.Labour turnover.Employee relations and employment law.Managing people and customer care.Business EthicsWritten in a user friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge. * Practical introduction to human resource management, ideal for new students and managers in the hospitality industry* 8th edition with updated data and new material on multi-unit operations and management* Increased international focus with up to date case studies and examples

Detailed Information

Author:Michael J Boella, Steven Goss-Turner
Publication Year:2005
ISBN:9780080458052
Pages:385
Language:English
File Size:2.318
Format:PDF
Price:FREE
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