HUMAN FACTOR APPROACH TO MANAGERIAL AND ORGANIZATIONAL EFFICIENCY AND EFFECTIVENESS

268 Pages·2017·2.795 MB·English

by  ADJIBOLOSOO, SENYO

SENYO ADJIBOLOSOO
The Human Factor
Approach to Managerial
and Organizational
Effi ciency and
Eff ectiveness
The Human Factor Approach to Managerial and
fi
Organizational Ef ciency and Effectiveness
Senyo Adjibolosoo
The Human Factor
Approach to
Managerial and
Organizational
fi
Ef ciency and
Effectiveness
SenyoAdjibolosoo
PointLomaNazareneUniversity
SanDiego,California
USA
ISBN978-3-319-61306-2 ISBN978-3-319-61307-9 (eBook)
DOI10.1007/978-3-319-61307-9
LibraryofCongressControlNumber:2017946724
©TheEditor(s)(ifapplicable)andTheAuthor(s)2018
Thisworkissubjecttocopyright.AllrightsaresolelyandexclusivelylicensedbythePublisher,
whetherthewholeorpartofthematerialisconcerned,specificallytherightsoftranslation,
reprinting,reuseofillustrations,recitation,broadcasting,reproductiononmicrofilmsorinany
otherphysicalway,andtransmissionorinformationstorageandretrieval,electronicadaptation,
computersoftware,orbysimilarordissimilarmethodologynowknownorhereafterdeveloped.
Theuseofgeneraldescriptivenames,registerednames,trademarks,servicemarks,etc.inthis
publicationdoesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesare
exemptfromtherelevantprotectivelawsandregulationsandthereforefreeforgeneraluse.
Thepublisher,theauthorsandtheeditorsaresafetoassumethattheadviceandinformationin
thisbookarebelievedtobetrueandaccurateatthedateofpublication.Neitherthepublisher
northeauthorsortheeditorsgiveawarranty,expressorimplied,withrespecttothematerial
contained herein or for any errors or omissions that may have been made. The publisher
remains neutral with regard to jurisdictional claims in published maps and institutional
affiliations.
CoverIllustration:©LiDing/AlamyStockPhoto
Printedonacid-freepaper
ThisPalgraveMacmillanimprintispublishedbySpringerNature
TheregisteredcompanyisSpringerInternationalPublishingAG
Theregisteredcompanyaddressis:Gewerbestrasse11,6330Cham,Switzerland
eventhemightysun
throughoutthewholeday
thegreatandmightysun
displaysitsgrandeurandpower
sprinklingeverylivingthing
withtheglowinglightsofitsray
andthescorchingheatfromitsheath
yet,asitpreparesforbed
itexhibitsitsbeautyandpride
inthetheateroftheblueskies
there,itbeginstostruggleandgasp
forbreathandstrength
withwhichtooverpower
thefearlessmistoftheGreatVictoriaFalls
abattleragesbetweenthemighty
eventhemightysun
isgentlybutforcefullypushedtoyield
payinghomageandreverence
tothepowerfulVictoriaFalls
thereimprisonedforaseason
andallowedtobudthenextmorning
Sealingtheirpeaceaccord
thegloriousraysofthesun
andthegorgeousmistofVictoriaFalls
happilyhugthroughouttheday
displayingtheircollegialityinarainbow
thatsmilesalldaylong
SenyoAdjibolosoo(June27th,1999)
Iamdelightedtodedicatethisbooktoallmyundergraduatestudentsforthe
pastandthepresent.Theirdesireandwillingnesstogainadeeper
understandinganditrelevancetothehumanfuturefuelsmyown
commitmenttowardhelpingallotherstogainamuchdeeperandbetter
comprehensionofthereasonsforourgrosslackofknowledgeand
understandingastowhymostpeoplefrequentlyfailinsuccessfullydesigning,
implementing,monitoring,andenforcinghumanresourceslawsandpractice.
Itismyhopethataseveryoneelseaswellasmyownstudentsreadmore
thoroughly,criticallydissect,andbecomemuchmorefamiliarwiththeprimary
Achilles’heelofthevariousexperienceinourhumanresourcespractices.To
knowandbecomeratherfamiliarwiththisAchilles’heel—severehuman
factordecay—istobefullypreparedtoleadpeopleoutoftotalignoranceof
humanresourcestogreatenlightenmentofaredemptionpackagethatis
eternallyfreeing.
September12th,2017
P
REFACE
It is undeniable that the field of human resources (HR) and its ancillary
disciplines are paramount to everything we do to increase wealth and also
enhancethequalityofourlivesatanytime.Yet,asiswellknown,thisfieldis
fraught with a diversity of problems and challenges. Some of these chal-
lenges include legal proliferation, diverse variances among managers,
leaders, and their subordinates. In addition to these challenges are the
variousdifficultiesregardinghowtoattainandsustainproductivitygrowth,
efficiency in it diverse forms, individual as well as group competence, and
collegiality. To deal with these challenges and many others, this field has
now become a haven for legal proliferation. This reality is primarily an
outcomeofthehumanfailuretodiscussalternativesolutionstoworkplace
challenges. It seems to be the case that whenever any problems and chal-
lengesemergeatthevariousworkplacesaswellasmarketplaces,theeasiest
thing to do is to create and establish new rules and regulations as to what
peoplemustdotoeithersolveortranscendtheproblem(s)onhand.
Asaresult,thisfieldisnowsaturatedwithacountlessnumberoflawsand
legalpracticesthathardlyeverpavethewaytowarddealingmoreeffectively
with the relational as well as productivity challenges at the various work-
places. Evidently, the avid love for the enactment and implementation of
new laws hardly ever nip the problems in the bud. As a result, this failure
produces many more difficulties and challenges to business owners, man-
agers, leaders,and otheremployees.Asitiswell known in popular culture
that insanityisdoingthingsthe same way overand overagain expecting a
differentresult,itseemstomethatifpeople’sperformancesandinteractions
vii
viii PREFACE
inthehumandomaininthevariousworkplacesweretoadvanceandremain
successful, it is imperative that we find other better and more effective
solutionsetstothemerepromulgation,implementation,andenforcement
oflaws.
With the foregoing challenges in view, the key theme this book is
twofold. First, the contents of this book highlight the challenges being
facedinthefieldofhumanresourcesandthedegreetowhichthesetogether
fuel the mushrooming of human resources laws and administrative prac-
tices.Inthebook,abriefhistoryofthecommencementandadvancement
of human resources laws are presented and discussed. Second, it is argued
that if the infinite number of human resources problems we face in the
variousmarketplacesaretobedealtwithaseffectivelyaspossible,wemust
gainadeeperunderstandingofwhatthehumanfactoris;itskeyroleinthe
initiation and propelling of legal proliferation; and what it is that must be
donetoeitherminimizeorsubjugatethischallengeinhumancommunities.
After having done so, recommendations are made as to how to deal more
effectively with the perennial failures we experience in fashioning,
implementing, and strictly enforcing management regulations and human
resources(HR)laws.Theprimaryargumentputforwardtowardthissolu-
tion set is that when we acquire a much truer understanding of the signif-
icantroleourownhumanfactorqualitiesplayinwhatwedowewillmount
amuchmoreeffectiveproblem-solvingagendathatwillleadustotranscend
thetyrannyofseverehumanfactordecay.
The contents of this book provide readers with the knowledge they
requiretogainadeepercomprehensionofthereal-lifereasonsforourmoral
failuresin the variousglobal marketplaces. It is argued that by making the
bestuseofthisknowledge,andthedeeperinsightsitgivesbirthto,toward
personaladvancementinthemoralsense––liveconscience,educatedmind,
reformed and a sensitively loving heart––we will become successful in
breakingthebackboneofthevariousproblemsandchallengesthatdogus
inthevariousglobalmarketplaces.
SanDiego,CA,USA SenyoAdjibolosoo
A
CKNOWLEDGMENTS
Oneofthegreatestthingsthatcanhappentoamanorwomanistohavea
friend who can be trusted under all circumstances. Such a friend is always
thereforyouandismorethanwillingtoprovideyouwithanyassistanceyou
mayneed.Indeed,Ihavefoundsuchafriendinmywife,Sabina.Iwishto
acknowledge her invaluable contributions to my writing of this book.
Without her patience and the willingness to make a great deal of sacrifice,
thisbookwouldnothavebecomeareality.Inthesameway,Iamgratefulto
SelassieandSelormfortheircontributionstothepreparationofthisbook.
Theirsacrificesarehighlyacknowledged.
I also owe a heavy debt to my students and colleagues. My undergrad-
uate students have channeled great input into the writing of this book
throughin-classdiscussions.IamalsoindebtedtothePalgraveMacmillan
staff for their commitment and excellence in making the writing and pub-
licationofthisbookareality.
ix
A B
BOUT THE OOK
Thisbookisaboutthesignificanceofthequalityofthehumanfactorinthe
effectiveness and efficiency of human resources practices and human
resources laws. It is argued in this book that the ongoing proliferation we
experience in the promulgation and implementation of human resources
lawsallovertheworldisduetoseverehumanfactordecay.Usingreal-life
empiricalevidenceandtheoreticalanalyses,itisshowninthisbookthatthe
bestwayfordealingwiththevariouschallengeswefaceinhumanresources
managementisnotnecessarilythecreation,implementation,andstringent
enforcement of human resources laws. It is concluded in this book that
those who are sincerely interested in successfully dealing with the diverse
problems within the domain of human resources management must con-
centrate available financial, energy, effort, and time (FEET) resources on
thedevelopmentofthepositivehumanfactorqualities.Itisconcludedthat
the failure to do so is a clear vote for more bad human resources practices
andongoinglegalproliferation.
xi