How to Run Seminars & Workshops: Presentation Skills for Consultants, Trainers and Teachers

319 Pages·2005·3.23 MB·English

by  Robert L. Jolles

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HOW TO RUN
SEMINARS
AND
WORKSHOPS
PRESENTATION
SKILLS FOR
CONSULTANTS,
TRAINERS, AND
TEACHERS
Third Edition
Robert L. Jolles
John Wiley & Sons, Inc.
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ffirs.qxd 4/1/05 3:08 PM Page i
HOW TO RUN
SEMINARS
AND
WORKSHOPS
ffirs.qxd 4/1/05 3:08 PM Page ii
ffirs.qxd 4/1/05 3:08 PM Page iii
HOW TO RUN
SEMINARS
AND
WORKSHOPS
PRESENTATION
SKILLS FOR
CONSULTANTS,
TRAINERS, AND
TEACHERS
Third Edition
Robert L. Jolles
John Wiley & Sons, Inc.
ffirs.qxd 4/1/05 3:08 PM Page iv
This book is printed on acid-free paper. ∞
Copyright © 1993, 2001, 2005 by Robert L. Jolles. All rights reserved.
Published by John Wiley & Sons, Inc., Hoboken, New Jersey.
Published simultaneously in Canada.
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Library of Congress Cataloging-in-Publication Data:
Jolles, Robert L., 1957-
How to run seminars and workshops : presentation skills for consultants,
trainers, and teachers / Robert L. Jolles.—3rd ed.
p. cm.
Includes index.
ISBN-13 978-0-471-71587-0 (pbk.)
ISBN-10 0-471-71587-5 (pbk.)
1. Seminars—Handbooks, manuals, etc. 2. Workshops (Adult education)—
Handbooks, manuals, etc. 3. Meetings—Handbooks, manuals, etc. I. Title.
AS6.J65 2005
658.4'56—dc22
2004059801
Printed in the United States of America.
10 9 8 7 6 5 4 3 2 1
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This book is dedicated to my wife Ronni
who supported, assisted, and endured the
trials of this project; to the thousands of
trainees who allowed a struggling trainer
to learn his trade and ultimately learn his
lessons in humility and compassion; and to the
memory of my dear friend Tony Fox.
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C
ONTENTS
Preface ix
Acknowledgments xiii
Part I GETTING STARTED
1 Creating a Seminar Business 3
2 Working with Adult Audiences 29
3 Recognizing Trainees’ Levels of Behavior 47
4 The Personality Parade: Training All Different
Types of People 55
5 The Pace Race: How to Train Groups with Diverse
Needs 83
6 Anatomy of an 8:00 A.M.Start: Finalizing
On-Site Preparations 91
Part II DELIVERY: THE ART OF MAKING GREAT
PRESENTATIONS
7 The Secret of Success: Selling Your Presentation 111
8 Twenty-Five Tips on Maintaining Interest 133
9 The Art of Effective Questioning: Getting Trainees Involved 153
10 Using Visual Aids 179
11 Technology and Training 191
12 Giving Feedback and Coaching 213
13 Tricks of the Trade 221
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(cid:2) Contents (cid:2)
Part III IMPROVING THE TRAINING PROCESS
14 Inside the Mind of a Trainer: How to Present
Your Best Self 241
15 The Value of Good Training: Hiring Effective
Trainers 255
16 Avoiding the Training Trap: Problems with
Relevance and Respect 261
17 Developing a Training Staff 269
18 Evaluation and Support 275
19 Adventures in Cross-Training 283
Epilogue: What’s Next? 289
Index 291
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