Table Of ContentHOW TO BE A
ANYONE CAN BE A GREAT MENTOR H
O
W
Being a mentor is a big responsibility and How to be a Brilliant Mentor will
show you how to get it right. T BRILLIANT
O
Based on proven methods and techniques that have been specifically
B
developed for use in business, you’ll quickly build your confidence and E
learn what it takes to be a great mentor. You’ll discover how to apply some A
of the most powerful and effective mentoring approaches to the most
B
common scenarios as well as unlocking your own unique mentoring ability. R
I
L MENTOR
• Feel confident and fully prepared to be a great mentor
L
I
A
• Identify the best strategy and approach for you and your mentee
N
• Learn core mentoring skills and put them into action T
M
Find out what it means to be a brilliant mentor and begin making a E
N
positive, lasting difference today.
T
O GISÈLE SZCZYGLAK
R
‘An excellent account of how G
I
£14.99 O S
managers can become mentors and & C ÈL
enhance their own leadership abilities.’ BUSINESS OLL E S
FMraannacgesecr,o T oStaavl iGo,r oCuoprporate Diversity AVID CARR ZCZYG
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N A
G K
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Visit our website at ES
www.pearson-books.com ERI
S
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Praise for How to be a Brilliant Mentor
‘How timely is this “guide” given all the studies showing the
positive and accelerating impact a mentor can have on one's
career, especially in today's fast-changing, web-driven global
economy. That successful mentoring, which this book outlines,
can be a win-win for both mentors' and mentees' personal and
professional growth cannot be understated. Hang on to this
road-map for your career's journey!’
Irene Natividad, President, Global Summit of Women
‘A pragmatic guide for the braves who want to become people
developers, beyond pretending this is a given by design for all
managers.’
Armelle Carminati-Rabasse, Chief Resources Officer, Unibail-Rodamco
‘Powerful and wise people have mentored others since the
dawn of human history. Indeed, mentoring has always been
an important way to pass on leadership skills and responsibil-
ity – down the generations. This book is an excellent account of
this close relationship between becoming and performing for
mentors, how managers can become mentors and thus enhance
their own leadership abilities.’
Francesco Savio, Corporate Diversity Manager, Total Group
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brilliant
how to be
a brilliant
mentor
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brilliant
h ow to be
a brilliant
mentor
Gisèle Szczyglak
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PEARSON EDUCATION LIMITED
Edinburgh Gate
Harlow CM20 2JE
United Kingdom
Tel: +44 (0)1279 623623
Web: www.pearson.com/uk
First published 2016 (print and electronic)
© WLC Partners 2016 (print and electronic)
Pearson Education is not responsible for the content of third-party internet
sites.
ISBN: 978-1-292-08816-7 (print)
978-1-292-08900-3 (PDF)
978-1-292-08902-7 (ePub)
British Library Cataloguing-in-Publication Data
A catalogue record for the print edition is available from the British Library
Library of Congress Cataloging-in-Publication Data
A catalog record for the print edition is available from the Library of Congress
The print publication is protected by copyright. Prior to any prohibited
reproduction, storage in a retrieval system, distribution or transmission in
any form or by any means, electronic, mechanical, recording or otherwise,
permission should be obtained from the publisher or, where applicable,
a licence permitting restricted copying in the United Kingdom should be
obtained from the Copyright Licensing Agency Ltd, Barnard’s Inn, 86 Fetter
Lane, London EC4A 1EN.
The ePublication is protected by copyright and must not be copied,
reproduced, transferred, distributed, leased, licensed or publicly performed or
used in any way except as specifically permitted in writing by the publishers,
as allowed under the terms and conditions under which it was purchased,
or as strictly permitted by applicable copyright law. Any unauthorised
distribution or use of this text may be a direct infringement of the author’s
and the publisher’s rights and those responsible may be liable in law
accordingly.
10 9 8 7 6 5 4 3 2 1
20 19 18 17 16
Series cover design by David Carroll & Co
Print edition typeset in 10/14pt Palatino LT Pro by SPi Global
Print edition printed in Great Britain by Henry Ling Ltd, at the Dorset Press,
Dorchester, Dorset
NOTE THAT ANY PAGE CROSS REFERENCES REFER TO THE PRINT
EDITION
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Contents
About the author ix
Acknowledgements x
Introduction xi
part 1 The what and why of mentoring 1
1 What is mentoring? 3
2 W hat is the difference between coaching,
mentoring and sponsoring? 11
3 How will mentoring benefit you and your team? 27
4 I ndividual or group mentoring – what is best
for your team? 41
part 2 The how of mentoring 71
5 W hat makes an effective mentor: success
factors, attitudes and communication 73
6 W hat’s your style? The essential mentor; the
manager-mentor; the executive mentor; the
all-inspiring mentor 93
7 F actors influencing success or failure in the
mentoring process 107
8 The step-by-step individual mentoring programme 125
1 Matching the mentor and mentee 127
2 Training mentees for success 131
3 Establishing and maintaining a good mentoring
relationship 141
4 Setting and monitoring effective mentoring
objectives 156
5 Successful mentoring meetings 182
6 Giving efficient and effective feedback 205
7 Ending the programme 229
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viii Contents
part 3 Be a successful mentor and manager 245
9 Being both a mentor and a manager: how
to switch from one to the other 247
10 Use mentoring to increase commitment and
motivation in your team 265
11 Improving your own leadership and interactive
skills through mentoring 281
12 Cross-mentoring and e-mentoring: exciting
new ways of working 299
Conclusion 313
Bibliography 317
Index 319
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About the author
Gisèle Szczyglak is an Executive Coach, facilitator and author.
She has a PhD in political philosophy and is the founder of a
Franco-British company, WLC Partners. Gisèle has developed
expertise in implementing mentoring programmes within com-
panies and institutions. In 2014, she wrote the first toolkit on
mentoring, published by Pearson in France: Guide pratique du
mentoring. Développez l’intelligence collective [A practical guide to
mentoring. Develop collective intelligence]. She has created a
unique methodology for leading collective mentoring sessions,
working in both the private and the public sectors. She has set
up an association dedicated to mentoring – the International
Mentoring Centre.
Through her company, Gisèle helps business, institutions and
governments to adopt a new approach and maximise collective
intelligence in order to increase performance and find innova-
tive solutions.
Gisèle has developed a positive approach to help individuals
reach their potential and to maximise talent within an orga-
nisation. Her company offers and facilitates discussions on
topics relevant to companies, institutions and governments.
WLC Partners runs tailor-made programmes and workshops
on leadership, intercultural management and communication.
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