HLR Router Alarms, KPIs, and Measurements

311 Pages·2014·1.4 MB·English

by  Oracle® Communications

Oracle® Communications
Tekelec HLR Router
HLR Router Alarms, KPIs, and Measurements Reference
910-6572-001 Revision C
February 2014
Oracle® Communications HLR Router Alarms, KPIs, and Measurements Reference
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Table of Contents
Chapter 1: Introduction...............................................................................18
Overview...............................................................................................................................................19
Scope and Audience............................................................................................................................19
Customer Care Center.........................................................................................................................19
Emergency Response...........................................................................................................................22
Related Publications............................................................................................................................22
Locate Product Documentation on the Customer Support Site....................................................23
Chapter 2: Alarms and Events, KPIs, and Measurements
Overview....................................................................................................24
Purpose of this documentation..........................................................................................................25
Documentation organization..............................................................................................................25
Opening a file........................................................................................................................................25
Data Export...........................................................................................................................................26
Data Export elements...............................................................................................................26
Configuring data export .........................................................................................................28
Tasks.......................................................................................................................................................29
Active Tasks..............................................................................................................................29
Scheduled Tasks.......................................................................................................................32
Chapter 3: Alarms and Events...................................................................35
General alarms and events information...........................................................................................36
Alarms and events overview..................................................................................................36
Alarm and event ID ranges ....................................................................................................38
Alarm and event types............................................................................................................38
Viewing active alarms.............................................................................................................40
Active alarms data export elements .....................................................................................41
Exporting active alarms...........................................................................................................42
Generating a report of active alarms.....................................................................................43
Viewing alarm and event history..........................................................................................43
Historical events data export elements ................................................................................44
Exporting alarm and event history........................................................................................45
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Generating a report of historical alarms and events...........................................................46
Security Log View History elements.....................................................................................46
Viewing security log files........................................................................................................47
Security log data export elements .........................................................................................47
Exporting security log files.....................................................................................................48
Generating a Security Log report...........................................................................................49
OAM (10000-10999)..............................................................................................................................49
Alarms formatting information..............................................................................................50
10000 - Incompatible database version.................................................................................50
10001 - Database backup started............................................................................................50
10002 - Database backup completed.....................................................................................51
10003 - Database backup failed..............................................................................................51
10004 - Database restoration started......................................................................................51
10005 - Database restoration completed...............................................................................52
10006 - Database restoration failed........................................................................................52
10008 - Database provisioning manually disabled .............................................................52
10009 - Config and Prov db not yet synchronized .............................................................53
10010 - Stateful db from mate not yet synchronized...........................................................53
10011 - Cannot monitor table..................................................................................................53
10012 - Table change responder failed .................................................................................54
10013 - Application restart in progress ................................................................................54
10020 - Backup failure .............................................................................................................54
10074 - Standby server degraded while mate server stabilizes.........................................55
10075 - Application processes have been manually stopped............................................55
10078 - Application not restarted on standby server due to disabled failure cleanup
mode ....................................................................................................................................55
10100 - Log export started.......................................................................................................56
10101 - Log export successful.................................................................................................56
10102 - Log export failed.........................................................................................................56
10103 - Log export already in progress.................................................................................57
10104 - Log export file transfer failed....................................................................................57
10105 - Log export cancelled - user request..........................................................................57
10106 - Log export cancelled - duplicate request.................................................................58
10107 - Log export cancelled - queue full.............................................................................58
10108 - Duplicate scheduled log export task........................................................................59
10109 - Log export queue is full.............................................................................................59
10151 - Login successful..........................................................................................................60
10152 - Login failed..................................................................................................................60
10153 - Logout successful........................................................................................................60
10154 - User Account Disabled..............................................................................................61
10200 - Remote database reinitialization in progress..........................................................61
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HLR Router Alarms (14000-14999)....................................................................................................61
Alarms formatting information..............................................................................................62
14100 - PDB interface disabled ..............................................................................................62
14101 - No remote client connections....................................................................................62
14102 - PDBI Connection failed..............................................................................................63
14120 - PDBI Connection established....................................................................................63
14121 - PDBI Connection terminated....................................................................................63
14122 - PDBI connection denied.............................................................................................64
14140 - PDB import throttled..................................................................................................64
14150 - PDB import initialization failed................................................................................65
14151 - PDB import generation failed...................................................................................65
14152 - PDB import transfer failed........................................................................................65
14153 - PDB export initialization failed.................................................................................66
14154 - PDB export generation failed....................................................................................67
14155 - PDB export transfer failed.........................................................................................67
14160 - PDBI Import successful..............................................................................................68
14161 - PDBI Export successful..............................................................................................68
14170 - EPAP Audit started and in progress........................................................................68
14171 - EPAP Audit aborted...................................................................................................68
14172 - EPAP Audit failed to complete.................................................................................69
14173 - EPAP Audit completed..............................................................................................69
14174 - NPA Split activation failed........................................................................................69
14175 - NPA Split started and is active.................................................................................69
14176 - NPA Split completion failed.....................................................................................70
14177 - NPA Split completed..................................................................................................70
14200 - Failed to initialize PDE task......................................................................................70
14201 - PDE failed to collect performance data...................................................................70
14202 - PDE failed to generate report in CSV format..........................................................71
14203 - PDE failed to transfer CSV file..................................................................................71
14210 - Failed to initialize Key Exchange for PDE..............................................................72
14211 - Failed to exchange keys for PDE..............................................................................72
14212 - Failed to delete password from PDE Options table...............................................72
14230 - PDE successful.............................................................................................................73
14231 - PDE Key Exchange successful..................................................................................73
14301 - ERA Responder failed................................................................................................73
14400 - Default value not configured in ExhrOptions table..............................................74
14401 - Service config entry not configured.........................................................................74
14402 - Number trans entry not configured.........................................................................74
14403 - Exception entry not configured................................................................................75
14405 - Invalid CdPA GTI.......................................................................................................75
14406 - Cannot route to Network Entity...............................................................................76
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14407 - Mate not configured...................................................................................................76
SS7/Sigtran Alarms (19000-19999)....................................................................................................76
Alarms formatting information..............................................................................................76
19200 - RSP/Destination unavailable....................................................................................77
19201 - RSP/Destination route unavailable.........................................................................77
19202 - Linkset unavailable.....................................................................................................78
19203 - Link unavailable..........................................................................................................78
19204 - Preferred route unavailable.......................................................................................79
19205 - TFP received................................................................................................................79
19206 - TFA received................................................................................................................80
19207 - TFR received................................................................................................................80
19208 - TFC received................................................................................................................80
19209 - M3RL routing error....................................................................................................80
19210 - M3RL routing error - invalid NI...............................................................................81
19211 - M3RL routing error - invalid SI................................................................................82
Alarm 19212..............................................................................................................................82
Alarm 19213..............................................................................................................................82
Alarm 19214..............................................................................................................................83
Alarm 19215..............................................................................................................................83
Alarm 19216..............................................................................................................................83
19217 - Node isolated - all links down..................................................................................84
19901 - CFG DB validation error............................................................................................84
19902 - CFG DB update failure...............................................................................................85
19903 - CFG DB post update error.........................................................................................85
19904 - CFG DB post update failure......................................................................................86
19905 - Measurement initialization failure...........................................................................86
19220 - Association down.......................................................................................................86
19221 - Failed to configure association..................................................................................87
19222 - Failed to connect association.....................................................................................87
19223 - Received malformed SCTP message (invalid length)...........................................88
19224 - Far-end closed the association..................................................................................88
19225 - Association closed due to lack of response.............................................................88
19226 - Timedout waiting for ASP-UP-ACK........................................................................89
19227 - Received unsolicited ASP-DOWN-ACK.................................................................89
19228 - Local association maintenance state change...........................................................90
19229 - Timed out waiting for ASP-ACTIVE-ACK.............................................................90
19230 - Received unsolicited ASP-INACTIVE-ACK...........................................................90
19231 - Received invalid M3UA message.............................................................................90
19232 - Failed to send DATA message..................................................................................91
19233 - Failed to send non-DATA message..........................................................................92
19234 - Local link maintenance state change........................................................................92
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19235 - Received M3UA error................................................................................................92
19240 - Remote SCCP subsystem prohibited.......................................................................93
19241 - SCCP malformed or unsupported message............................................................94
19242 - SCCP Hop counter violation.....................................................................................94
19243 - SCCP routing failure..................................................................................................95
19244 - SCCP routing failure network status.......................................................................95
19245 - SCCP GTT failure........................................................................................................96
19246 - Local SCCP subsystem prohibited...........................................................................96
19250 - SS7 process CPU utilization......................................................................................97
19251 - Ingress message rate...................................................................................................97
19252 - PDU buffer pool utilization.......................................................................................98
19253 - SCCP stack event queue utilization.........................................................................98
19254 - M3RL stack event queue utilization.........................................................................99
19255 - M3RL network management event queue utilization.........................................100
19256 - M3UA stack event queue utilization......................................................................100
19258 - SCTP Aggregate Egress queue utilization............................................................101
Transport Manager Alarms and Events (19400-19499).................................................................102
19400 - Transport Down........................................................................................................103
19401 - Failed to configure Transport..................................................................................104
19402 - Failed to connect Transport.....................................................................................104
19403 - Received malformed SCTP message (invalid length).........................................105
19404 - Far-end closed the Transport..................................................................................106
19405 - Transport closed due to lack of response..............................................................106
19406 - Local Transport maintenance state change...........................................................107
19407 - Failed to send Transport DATA Message.............................................................107
19408 - Single Transport Egress-Queue Utilization..........................................................108
19409 - Message Rejected by ACL Filtering.......................................................................109
19410 - Adjacent Node IP Address state change...............................................................109
19411 - SCTP Transport closed due to failure of multihoming validation....................109
19412 - SCTP Transport Transport Configuration Mismatch..........................................110
19413 - SCTP Transport closed due to unsupported peer type evenet recieved..........110
Platform (31000-32700)......................................................................................................................111
Alarms formatting information............................................................................................111
31000 - S/W fault....................................................................................................................111
31001 - S/W status.................................................................................................................111
31002 - Process watchdog failure.........................................................................................112
31003 - Tab thread watchdog failure...................................................................................112
31100 - Database replication fault........................................................................................112
31101 - Database replication to slave failure......................................................................113
31102 - Database replication from master failure..............................................................113
31103- DB Replication update fault.....................................................................................113
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31104 - DB Replication latency over threshold..................................................................114
31105 - Database merge fault................................................................................................114
31106 - Database merge to parent failure...........................................................................114
31107 - Database merge from child failure.........................................................................115
31108 - Database merge latency over threshold................................................................115
31109 - Topology config error...............................................................................................115
31110 - Database audit fault..................................................................................................116
31111 - Database merge audit in progress..........................................................................116
31112 - Stateful db synchronization from mate server....................................................116
31113 - DB replication manually disabled..........................................................................117
31114 - DB replication over SOAP has failed.....................................................................117
31115 - Database service fault...............................................................................................117
31116 - Excessive shared memory........................................................................................118
31117 - Low disk free.............................................................................................................118
31118 - Database disk store fault..........................................................................................118
31119 - Database updatelog overrun...................................................................................119
31120 - Database updatelog write fault...............................................................................119
31121 - Low disk free early warning...................................................................................119
31122 - Excessive shared memory early warning..............................................................119
31123 - Database replication audit command complete...................................................120
31124 - ADIC error.................................................................................................................120
31125 - Database durability degraded.................................................................................120
31126- Audit blocked.............................................................................................................121
31127 - DB Replication Audit Complete.............................................................................121
31128 - ADIC Found Error....................................................................................................121
31129 - ADIC Found Minor Issue........................................................................................122
31130 - Network health warning..........................................................................................122
31140 - Database perl fault....................................................................................................122
31145 - Database SQL fault...................................................................................................123
31146- DB mastership fault...................................................................................................123
31147- DB upsynclog overrun..............................................................................................123
31148- DB lock error detected...............................................................................................124
31200 - Process management fault.......................................................................................124
31201 - Process not running..................................................................................................124
31202 - Unkillable zombie process.......................................................................................125
31206 - Process mgmt monitoring fault..............................................................................125
31207 - Process resource monitoring fault..........................................................................125
31208 - IP port server fault....................................................................................................126
31209 - Hostname lookup failed..........................................................................................126
31213 - Process scheduler fault.............................................................................................126
31214 - Scheduled process fault...........................................................................................127
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31215 - Process resources exceeded.....................................................................................127
31216 - SysMetric configuration error.................................................................................127
31220 - HA configuration monitor fault.............................................................................127
31221 - HA alarm monitor fault...........................................................................................128
31222 - HA not configured....................................................................................................128
31223 - HA Heartbeat transmit failure................................................................................128
31224 - HA configuration error............................................................................................129
31225 - HA service start failure............................................................................................129
31226 - HA availability status degraded.............................................................................129
31227 - HA availability status failed....................................................................................130
31228 - HA standby offline...................................................................................................130
31229 - HA score changed.....................................................................................................130
31230 - Recent alarm processing fault.................................................................................131
31231 - Platform alarm agent fault.......................................................................................131
31232- Late heartbeat warning.............................................................................................131
31233 - HA Secondary Path DownHA Path Down...........................................................132
31234 - Untrusted Time Upon Initialization ......................................................................132
31235 - Untrusted Time After Initialization ......................................................................132
31240 - Measurements collection fault................................................................................133
31250 - RE port mapping fault..............................................................................................133
31260 - Database SNMP Agent.............................................................................................134
31270 - Logging output..........................................................................................................134
31280 - HA Active to Standby transition............................................................................134
31281 - HA Standby to Active transition............................................................................135
31282- HA Management Fault.............................................................................................135
31283- HA Server Offline......................................................................................................135
31284 - HA Remote Subscriber Heartbeat Warning..........................................................136
31290- HA Process Status......................................................................................................136
31291- HA Election Status.....................................................................................................136
31292- HA Policy Status........................................................................................................137
31293- HA Resource Link Status..........................................................................................137
31294- HA Resource Status...................................................................................................137
31295- HA Action Status.......................................................................................................138
31296- HA Monitor Status.....................................................................................................138
31297- HA Resource Agent Info...........................................................................................138
31298- HA Resource Agent Detail.......................................................................................139
31299 - HA Notification Status.............................................................................................139
31300 - HA Control Status.....................................................................................................139
32113 - Uncorrectable ECC memory error..........................................................................139
32114 - SNMP get failure.......................................................................................................140
32115 - TPD NTP Daemon Not Synchronized Failure......................................................140
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32116 - TPD Server's Time Has Gone Backwards.............................................................140
32117 - TPD NTP Offset Check Failure...............................................................................141
32300 – Server fan failure......................................................................................................141
32301 - Server internal disk error.........................................................................................141
32302 – Server RAID disk error............................................................................................142
32303 - Server Platform error................................................................................................142
32304 - Server file system error............................................................................................142
32305 - Server Platform process error.................................................................................143
32307 - Server swap space shortage failure........................................................................143
32308 - Server provisioning network error.........................................................................143
32312 - Server disk space shortage error.............................................................................144
32313 - Server default route network error........................................................................144
32314 - Server temperature error.........................................................................................145
32315 – Server mainboard voltage error.............................................................................145
32316 – Server power feed error..........................................................................................145
32317 - Server disk health test error....................................................................................146
32318 - Server disk unavailable error..................................................................................147
32319 – Device error...............................................................................................................147
32320 – Device interface error..............................................................................................147
32321 – Correctable ECC memory error.............................................................................147
32322 – Power Supply A error..............................................................................................148
32323 – Power Supply B error..............................................................................................148
32324 – Breaker panel feed error..........................................................................................148
32325 – Breaker panel breaker error....................................................................................149
32326 – Breaker panel monitoring error.............................................................................152
32327 – Server HA Keepalive error.....................................................................................153
32331 – HP disk problem......................................................................................................153
32332 – HP Smart Array controller problem......................................................................153
32333 – HP hpacucliStatus utility problem........................................................................154
32334 - Multipath device access link problem...................................................................154
32335 - Switch link down error............................................................................................154
32336– Half Open Socket Limit............................................................................................155
32337 - E5-APP-B Firmware Flash.......................................................................................155
32338 - E5-APP-B Serial mezzanine seating.......................................................................155
32339 - Max pid limit.............................................................................................................156
32340 - Server NTP Daemon Lost Synchronization..........................................................156
32341 - Server NTP Daemon Never Synchronized Error.................................................156
32342 - NTP Offset Check Error...........................................................................................157
32343 - RAID disk problem...................................................................................................157
32344 - RAID controller problem.........................................................................................157
32403 – PM&C backup failed................................................................................................158
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