Guidelines for Achieving Project Management Success

171 Pages·2021·35.831 MB·English

by  Gary L. Richardson, Deborah Sater Carstens

Guidelines for Achieving
Project Management
Success

Guidelines for Achieving
Project Management
Success
Gary L. Richardson and
Deborah Sater Carstens
Various quotes, figures, and tables are taken from our previous books, Project Management Tools
and Techniques, 2nd edition (9780367201371) Project Management Theory and Practice, 3rd edi-
tion (9780815360711). Reproduced with permission from Taylor and Francis Group LLC (Books) US
through PLSclear.
First edition published 2022
by CRC Press
6000 Broken Sound Parkway NW, Suite 300, Boca Raton, FL 33487-2742
and by CRC Press
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© 2022 Gary L. Richardson and Deborah Sater Carstens
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Library of Congress Cataloging‑in‑Publication Data
Names: Richardson, Gary L., author. | Carstens, Deborah Sater, author.
Title: Guidelines for achieving project management success / Gary L.
Richardson and Deborah Sater Carstens.
Description: Boca Raton, FL : CRC Press, [2022] | Includes bibliographical
references and index.
Identifiers: LCCN 2021040036 (print) | LCCN 2021040037 (ebook) | ISBN
9781032112350 (hardback) | ISBN 9781032112367 (paperback) | ISBN
9781003218982 (ebook)
Subjects: LCSH: Project management. | Management. | Business planning.
Classification: LCC HD69.P75 R5224 2022 (print) | LCC HD69.P75 (ebook) |
DDC 658.4/04--dc23
LC record available at https://lccn.loc.gov/2021040036
LC ebook record available at https://lccn.loc.gov/2021040037
ISBN: 978-1-032-11235-0 (hbk)
ISBN: 978-1-032-11236-7 (pbk)
ISBN: 978-1-003-21898-2 (ebk)
DOI: 10.1201/9781003218982
Typeset in Times
by Deanta Global Publishing Services, Chennai, India
To Shawn and my growing family tree.
Gary Richardson
I dedicate this book to my loving children, Ryan and Lindsay. My
parents, Stan and Norma, my brothers, Craig and Richard, and my
sister-in-law, Pam, have always been encouraging.
Deborah Sater Carstens

Contents
Preface xiii
Authors xv
1 Introduction 1
Reference 4
2 Project Environment 5
Introduction 5
Project Vision 5
The Project Environment 6
External Entities 7
Project Execution 8
Dealing with Unplanned Variations 8
Wrap-up Chapters 9
Summary 9
3 Project Life Cycle Drivers 11
Introduction 11
Product Factors 11
Demand-side Drivers 12
Supply-side Drivers 13
Support Asset Drivers 14
Summary 15
4 Project Success Factors 17
Introduction 17
PMI Pulse Survey 17
Standish Surveys 18
Contemporary Trends 19
PMI Pulse Management Practices Trend 20
ANSI EIA-748 Organizational Maturity Specification 21
Summary 21
References 22
vii
viii Contents
5 Project Manager Roles and Management Structure 23
Introduction 23
Power 23
Functional Organization Structure 24
Matrix Organization Structure 28
Virtual Organization Structure 30
Project-oriented Organization Structure 31
Hybrid Organization Structure 32
Summary 33
References 33
6 Defining the Project Scope 35
Introduction 35
Getting Started 36
Use of Templates 36
Business Case 36
Defining Requirements 37
Scope Management Plan 39
Project Scope Definition 40
WPs and the WBS 41
Constructing the Project Scope 42
Work Breakdown Structure 42
Work Packages 44
Bike Example 45
WBS Numbering Scheme 46
Standard WBS Templates 47
Summary 48
References 48
7 Building the Project Schedule 49
Introduction 49
Estimating Project Requirements 49
Estimating Components 50
Estimating Techniques 51
Plan Generation Parameters 52
Plan Mechanics 54
First Cut Plan 56
Key Management Variables 58
WBS Utility 59
Microsoft Project Reference Sources 60
Summary 61
References 61
Contents ix
8 Project Budgeting 63
Introduction 63
Direct Work Package Budget Process 64
Other Issues 65
First Cut Calculated Cost 66
Project Baseline 67
Scope Creep 68
Managing Plan Variability 69
Resource Management Mechanics 71
Resource Sheet 72
Base-level Plan 73
Cost Calculation 74
Resource Reports 75
Comments on the Costing Process 75
Project Cash Flow 76
Resource Management 77
Control Accounts 78
Summary 79
References 80
9 Dealing with Project Risk 81
Introduction 81
Risk Categories 82
Risk Assessment Process 83
Identification Step 84
Qualitative Analysis of Events 86
Quantitative Analysis Step 88
Risk Response Planning 89
Contingency Reserves 91
Risk Monitoring and Control 92
Risk Maps 92
Summary 93
References 94
10 Project Communications 95
Introduction 95
Roles and Responsibilities 95
Tracking Tools and Techniques 96
Summary 102
Reference 104