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Download Group Supply Chain Management by ['Nguyễn Hồng Hạnh'] in PDF format completely FREE. No registration required, no payment needed. Get instant access to this valuable resource on PDFdrive.to!
About Group Supply Chain Management
The document discusses strategies for customer service design across the automotive supply chain management process. It outlines approaches for pre-sales like providing product information through chatbots and test drives. It also discusses sales strategies like installment payments and rental services. After-sales support is emphasized through warranty services, maintenance support, returns and refund policies, and follow up surveys. The document advocates for flexible payment options and policies to build customer trust and satisfaction at all stages of the customer journey.
Detailed Information
| Author: | ['Nguyễn Hồng Hạnh'] |
|---|---|
| Publication Year: | 2021 |
| Pages: | 4 |
| Language: | English |
| Format: | |
| Price: | FREE |
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