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About Future of CRM Systems
This document summarizes a degree project for a Masters in Design program. The project is titled "CRM of the Near Future" and was sponsored by Microsoft India Pvt. Ltd. The student is Amit Sharma and was guided by Mamata N. Rao. The project involved secondary research like surveys and interviews, developing insights, defining user personas, brainstorming design concepts, and delivering interaction scenarios and dashboard designs for a future CRM system. The degree is from the National Institute of Design in their Interaction Design program.
Detailed Information
| Author: | ['amit21sharma'] |
|---|---|
| Publication Year: | 2022 |
| Pages: | 165 |
| Language: | English |
| Format: | |
| Price: | FREE |
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