Finding the leader in you : a practical guide to expanding your leadership skills

152 Pages·2004·1.16 MB·English

by  Anton G. Camarota

Finding the
Leader in You
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To request a complimentary catalog of ASQ Quality Press publications,
call 800-248-1946, or visit our Web site at http://qualitypress.asq.org.
Finding the
Leader in You
A Practical Guide to
ExpandingYour Leadership Skills
Anton G. Camarota
ASQ Quality Press
Milwaukee, Wisconsin
American Society for Quality, Quality Press, Milwaukee 53203
© 2004 by American Society for Quality
All rights reserved. Published 2004
Printed in the United States of America
12 11 10 09 08 07 06 05 04 5 4 3 2 1
Library of Congress Cataloging-in-Publication Data
Camarota, Anton G., 1954–
Finding the leader in you : a practical guide to expanding your leadership skills /
Anton G. Camarota.
p. cm.
Includes bibliographical references and index.
ISBN 0-87389-630-0 (soft cover, perfect bound : alk. paper)
1. Leadership. 2. Executive ability. 3. Executives—Training of. I. Title.
HD57.7.C353 2004
658.4(cid:1)092—dc22 2004008261
ISBN 0-87389-630-0
No part of this book may be reproduced in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior written
permission of the publisher.
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Acquisitions Editor: Annemieke Hytinen
Project Editor: Paul O’Mara
Production Administrator: Randall Benson
Special Marketing Representative: David Luth
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Printed on acid-free paper
For Mariko, who taught me kindness.

Contents
List of Figures, Tables, and Exercises . . . . . . . . . . . . . . . . . . . . . . . . xi
SECTION 1 THE STRUCTURE OF EXCELLENCE . . . . . . . 1
Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
What This Book Is About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
The Being of Leadership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
The Doing of Leadership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Your Leadership Journey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 2 Trouble at SpeedyCo . . . . . . . . . . . . . . . . . . . . . . . . 9
The Budget Meeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Chapter 3 Understanding Human Experience . . . . . . . . . . . . 13
Leadership Lessons—Meeting the Invisible Guide . . . . . . . . . . 20
Leadership Lessons—Being and Doing . . . . . . . . . . . . . . . . . . 22
SECTION 2 THE BEING OF LEADERSHIP . . . . . . . . . . . . . . 29
Chapter 4 Lunch at the Greenery . . . . . . . . . . . . . . . . . . . . . . 31
vii
viii Contents
Chapter 5 Remembering Who You Are: Metaphors
of Identity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Knowing What You Want . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Leadership Lessons: Discovering Your Leadership
Metaphor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Leadership Lessons: Understanding Your Leadership
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Chapter 6 A Walk on the Beach . . . . . . . . . . . . . . . . . . . . . . . . 53
Chapter 7 What Matters Most: Values and Beliefs . . . . . . . . 59
Knowing What Is Important . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Leadership Lessons: Articulating Your Values and
Supporting Beliefs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
SECTION 3 THE DOING OF LEADERSHIP . . . . . . . . . . . . . 67
Chapter 8 What Leaders Really Do . . . . . . . . . . . . . . . . . . . . 69
Chapter 9 Dinner at La Fontaine . . . . . . . . . . . . . . . . . . . . . . 75
Chapter 10 Orientation: Identifying Well-Formed
Outcomes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
The Importance of Outcomes . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Leadership Lessons: Defining What You Want . . . . . . . . . . . . . 80
Chapter 11 An Afternoon on the Bay . . . . . . . . . . . . . . . . . . . . 85
Chapter 12 Alignment: Resonating with Your Truth . . . . . . . 91
Understanding Emotional Intelligence . . . . . . . . . . . . . . . . . . . 91
The Emotional Intelligence Process . . . . . . . . . . . . . . . . . . . . . 92
Leadership Lessons: Developing Emotional Awareness . . . . . . 96
Leadership Lessons: Practicing Emotional
Self-Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Communicating from Needs . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Reframing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Chapter 13 An Evening on the Island . . . . . . . . . . . . . . . . . . . . 113
Chapter 14 Motivation: Energizing for Success . . . . . . . . . . . . 117
Understanding Motivation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Leadership Lessons: Strengthening Your Motivation . . . . . . . . 118
Contents ix
Chapter 15 Sunrise at Satori . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Chapter 16 Soaring to Success . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Sources and References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137