Evaluating demographic item relationships with survey responses on the Maintenance Climate Assessment Survey (MCAS)

124 Pages·1.5 MB·en_US

by  Stanley, Bruce R.

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OSTGRADUATE SCHOOL
MONTEREY CA 93943-5101

NAVAL POSTGRADUATE SCHOOL
Monterey, California
THESIS
EVALUATING DEMOGRAPHIC ITEM RELATIONSHIPS
WITH SURVEY RESPONSES ON THE MAINTENANCE
CLIMATE ASSESSMENT SURVEY (MCAS)
by
Bruce R. Stanley, Jr.
June 2000
Thesis Advisor: John K. Schmidt
Thesis Co-Advisor: Robert R. Read
Second Reader: Lyn R. Whitaker
Approved for public release; distribution is unlimited.

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June 2000 Master's Thesis
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Evaluating Demographic Item Relationships with Survey Responses on the
Maintenance Climate Assessment Survey (MCAS)
6. AUTHOR(S)
Stanley, Bruce R. Jr.
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Naval Postgraduate School
Monterey, CA 93943-5000
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ABSTRACT (maximum 200 words)
The Maintenance Climate Assessment Survey (MCAS) was developed to proactively assess factors that contribute to a high
reliability organization and strong safety climate. The 3rd Marine Air Wing (MAW), which was seeking to proactively improve its
safety posture requested the assistance of the School of Aviation Safety at the Naval Postgraduate School to examine its safety
climate. Previous studies of the MCAS instrument have focused on the items and their relationship to the HRO based model of
safety effectiveness components: process auditing, reward system, quality assurance, risk management, command and control, and
communication/functional relationships. The present effort is the first attempt to consider the relationship between item component
responses and demographic item responses. It evaluates 893 maintainer responses to the MCAS from 3rd MAW and looks for
measurable effects due to demographics. This study finds that the regression models constructed using the demographics as
explanatory variables have very little utility in predicting scores for the components. This result allows planners the relief of using
the demographics as a low priority issue.
H14.umSUaBnJECFTacTtEoRrMsS, Human Error, Accident Classification, High Reliability Organizations, 15. NUMBER OFPAGES
116
Corporate Safety Culture, Naval Aviation
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Approved for public release; distribution is unlimited
EVALUATING DEMOGRAPHIC ITEM RELATIONSHIPS WITH SURVEY
RESPONSES ON THE MAINTENANCE CLIMATE ASSESSMENT SURVEY
(MCAS)
Bruce R. Stanley, Jr.
Lieutenant, United States Navy
B.S., United States Naval Academy, 1993
Submitted in partial fulfillment ofthe
requirements for the degree of
MASTER OF SCIENCE IN OPERATIONS RESEARCH
from the
NAVAL POSTGRADUATE SCHOOL
June 2000
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