Table Of ContentETHICS AND EMPOWERMENT
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Ethics and Empowerment
Edited by
John J. Quinn
and
Peter W.F. Davies
~
MACMILLAN
Business
Selection and editorial matter© the estate of John J. Quinn and Peter W.F. Davies 1999
Introduction© Peter W.F. Davies and the estate of John J. Quinn 1999
Softcover reprint of the hardcover 1st edition 1999 978-0-333-69382-7
Other chapters (in order)© the estate of John J. Quinn; Frederick B. Bird;
John Kaler; Julia M. Christensen Hughes; Keith Pheby; Peter W.F. Davies and
Anne Mills; Julia M. Christensen Hughes; Ian McLoughlin, Richard Badham
and Paul Couchman; Edna Ojeifo and Diana Winstanley;
Barbara Goodwin; Christopher Moon and Celia Stanworth; Johnston Birchall;
Richard C. Warren; Paul Joyce and Adrian Woods; Peter Jones 1999
All rights reserved. No reproduction, copy or transmission of this
publication may be made without written permission.
No paragraph of this publication may be reproduced, copied or
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provisions ofthe Copyright, Designs and Patents Act 1988, or under
the terms of any licence permitting limited copying issued by the
Copyright Licensing Agency, 90 Tottenham Court Road,
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Any person who does any unauthorised act in relation to this
publication may be liable to criminal prosecution and civil claims
for damages.
The authors have asserted their rights to be identified as
the authors of this work in accordance with the Copyright,
Designs and Patents Act 1988.
First published 1999 by
MACMILLAN PRESS LTD
Houndmills, Basingstoke, Hampshire RG21 6XS
and London
Companies and representatives throughout the world
ISBN 978-1-349-40162-8 ISBN 978-0-230-37272-6 (eBook)
DOI 10.1057/9780230372726
A catalogue record for this book is available from the British Library.
This book is printed on paper suitable for recycling and made from
fully managed and sustained forest sources.
10 9 8 7 6 5 4 3 2 1
08 07 06 05 04 03 02 01 00 99
Dedicated to the memory of
John Quinn
who died shortly before this book was completed
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Contents
Acknowledgements ix
Notes on the Contributors XI
Introduction
Peter WF. Davies and John J. Quinn 1
1 Is Empowerment Ethical? Why Ask the Question?
John J. Quinn 23
Part I Ethics and Empowerment: Power, Control and Autonomy
2 Empowerment and Justice
Frederick B. Bird 41
3 Does Empowerment Empower?
John Kaler 90
4 Organisational Empowerment: A Historical
Perspective and Conceptual Framework
Julia M. Christensen Hughes 115
5 Ethico-power and the City
KeithPheby 147
6 Ethics, Empowerment and Ownership
Peter WF. Davies and Anne Mills 170
Part II Theory, and the Experience of Empowerment Strategies
7 Beyond Rhetoric: A Typology of Empowerment
Strategies Found Within One Organisation
Julia M. Christensen Hughes 197
8 Empowerment and Teams: Ethics and the
Implementation of Socio-technical Systems
Ian McLoughlin, Richard Badham and Paul Couchman 235
Vll
viii Contents
9 Negotiated Reality: The Meaning of Empowerment
Edna Ojeifo and Diana Winstanley 271
10 Empowerment in a Government Agency
Barbara Goodwin 300
11 Ethics and Empowerment: Managerial Discourse and
the Case ofTeleworking
Christopher Moon and Celia Stanworth 326
Part III Business and Society: The New Empowerment Responsibility
12 Empowering Consumers through Co-operatives
Johnston Birchall 347
13 Empowerment in a Community of Purpose
Richard C. Warren 369
14 The Social Responsibility of Businesses: To Empower
Employees by Listening and Responding
Paul Joyce and Adrian Woods 393
15 Ethical Guidelines for an Empowered Organisation
Peter Jones 412
Name Index 427
Subject Index 433
Acknowledgements
I would first like to acknowledge the contribution made by John Quinn.
He was the driving force behind COPE (the Centre for Organisational
and Professional Ethics), and originally organised the Ethics and
Empowerment conference in September, 1996. He had completed much
of the editorial work on this book before his sudden and tragic death in
the summer of 1997.
Due to other commitments, I could not really get to grips with picking
up the pieces of this work until January 1998, and have been greatly
helped in many ways by Keith Dickson at the Division of Management
Studies, Brunel University. I would also like to acknowledge the patience
of all the contributors who have had in some circumstances to update
their work, give me repeat information, answer pernickity details about
references, and have also had to wait a year longer than expected to see
publication of their work.
Finally, I would like to thank Stephen Rutt, Publishing Director at
Macmillan's Business Press, for his sticking with this project.
PETER W.F. DAVIES
The publishers are grateful for permission to reproduce Table 4.1, reprinted
with permission of Academy of Management, PO Box 3020, Briar Cliff Manor,
NY 10510-8020. (The Empowerment Process: Integrating Theory and Practice
(Table), J. Conger and R. Kanungo, Academy of Management Review 1988,
Vol. 13, No. 3. Reproduced by permission of the publisher via Copyright
Clearance Center Inc.)
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