Table Of ContentNote
worthy
P E R S P E C T I V E S
School Improvement
Table of Contents
Introduction: The Science & Art of Schooling
Three school improvement mistakes (and how to avoid them) .......................................................................1
Turning failure into opportunity ........................................................................................................................3
Creating a culture of high expectations ...........................................................................................................6
Focusing on the basics in beat-the-odds schools ............................................................................................7
Creating conditions for leadership effectiveness: The district’s role ...............................................................12
The primacy of superintendent leadership .....................................................................................................16
Understanding resistance: Lessons from a river ...........................................................................................21
Selecting the right data .................................................................................................................................23
A different kind of community .......................................................................................................................26
Montview Elementary: A lesson in sustainability ..........................................................................................28
Think systemically, act systematically ...........................................................................................................29
Balance the “science” and “art” of school improvement: 
McREL’s Success in Sight ..............................................................................................................................32
In 2006, McREL published Noteworthy Perspectives: Success in Sight. It tells the story of a school 
using McREL’s approach to school improvement. It includes guidelines for a school to use in its 
planning process and “Tips” developed out of McREL’s broad experience with school improvement. 
Download at http://www.mcrel.org/topics/products/229
Contact McREL to order additional copies of  
Noteworthy Perspectives: School Improvement at:
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© 2008 McREL
Introduction:
The
S
cience &
A
rt of Schooling
In McREL’s 2003 Annual Report, Advancing the Science and Art  We open with Bryan Goodwin and Ceri Dean’s pointed 
of Education, we wrote this:  “Three School Improvement Mistakes (and How to Avoid 
Them).” The authors assert that there are three common, 
Educators today have more than 30 years worth of 
yet avoidable, mistakes many schools make when trying to 
research about what works and what does not in schools 
implement their school improvement efforts. 
and classrooms. . . . [However], it would be a mistake 
to conclude that we can universally boost student  On page 7, we offer a McREL policy brief wherein 
achievement solely by advancing this new science of  Laura Lefkowits and Carolyn Woempner describe steps a 
education. As parents and teachers know, every student  school board might take to improve the environment (and 
is unique, defying one-size-fits-all solutions. Effective  ultimately the performance) of low-performing, high-needs 
educators. . .  know how to create learning environments  schools. 
that are both challenging and supportive. This intangible, 
Beginning on page 16, we have reprinted highlights of 
affective quality of effective teachers is what some call 
McREL’s research on effective school district leaders as it 
the art of education. 
appeared in The School Administrator magazine. 
In the years that followed this report, McREL staff 
Collectively, these articles represent some of McREL’s best 
members wrote more than 100 published articles in 
thinking and research to date on what it takes to improve 
practitioner and peer-reviewed journals describing what 
school performance and student achievement. We hope 
we know from four decades of research on effective 
these articles provide you with some new insights and 
schools as well as years of practical experience working to 
fresh perspectives on how to balance the science and art of 
help educators raise student performance: that improving 
effective schooling to support the success of all students. 
schools is both a “science” and an “art.” This idea is 
the common thread running through this unique issue 
of Noteworthy Perspectives, which brings together several 
previously published articles from McREL.
Three school  
improvement  
mistakes 
 
(and how to avoid them)
By Bryan Goodwin and Ceri Dean
head-on  a “purposeful community,” one that 
rather than  comes together around a clear focus 
serving up  and does what it takes to accomplish 
a “cocktail”  its goals.
of 
In an era of accountability, culture 
symptom-
and climate may seem like “soft” 
treating 
Despite having well- medications.  concerns that are disconnected to 
intentioned, thoughtful  Digging beneath the surface of  pressing needs to demonstrate gains 
improvement plans, many  school-level data might reveal, for  with “hard” data, such as student 
schools still struggle to raise student  example, that most teachers haven’t  achievement. Our research and 
performance—often because their  actually implemented the school’s  experience in working with schools 
improvement efforts are doomed to  reading program and are unwittingly  that have demonstrated significant 
failure from the very start by three  using a “chicken feed” approach to  gains in student achievement and 
common, yet avoidable, mistakes. teaching, throwing out knowledge  other hard data, however, suggests 
that addressing soft issues such as 
to students, expecting some will get 
Mistake #1:   culture, environment, attitudes and 
it and others won’t. Providing more 
Treating the Symptoms, Not   beliefs, are at the heart of every 
time for reading instruction might 
the Underlying Problem successful improvement effort. By 
help, but it probably won’t create the 
some estimates, up to 85 percent of 
Everyone knows cough syrup  desired effect until teachers are aware 
publicly traded companies market 
doesn’t cure you; it just treats your  of their practices and know how 
value is related to “intangible” assets, 
symptoms. But all too often, like  to change their teaching strategies. 
namely the talents, dispositions, and 
cough syrup, school improvement  To achieve that, the school needs 
ideas of its employees. As a similar 
plans attempt to treat the symptoms,  to focus on building a culture of 
metric likely applies to the value 
but not the root causes of low  high expectations for teachers and 
schools bring to student learning, 
student achievement. For example,  students alike.
improvement efforts should focus 
if a school’s data show that it has an 
Mistake #2:   on not just tangible assets, but also 
unacceptably low number of students 
who are proficient in reading, it can  Focusing Only on Tangibles   (and perhaps more importantly) 
be easy to rush to a solution, such as  and Ignoring Intangibles intangible assets.
creating 90-minute literacy blocks to  Digging deeper into data often reveals 
Mistake #3:  
provide additional time for reading  that school culture, teacher attitudes 
Biting Off More Than You  
instruction. But what if the real  and beliefs, and other norms and 
Can Chew
issue is something deeper—such  values are at the heart of low school 
as widespread, low expectations  performance. McREL research  We recently examined several 
for student performance? Will  suggests that a key distinction  improvement plans from around 
a 90-minute literacy block really  between high- and low-performing  the country and found that most 
provide the cure? schools is that high-performing  plans focus not on one or two clearly 
defined efforts, but rather sweeping 
schools work to create a “culture of 
Herein lies the rub with data-driven  efforts with multiple goals and several 
high expectations.” Similarly, in our 
decision making. Data, by itself, is  action items related to each goal. 
own Balanced Leadership® reports 
no more instructive than tea leaves.  Indeed, some plans we reviewed 
and program for school leaders, we 
Schools must dig below the surface to  identified 30–40 actions for a single 
refer to the importance of creating 
get at the real issues and address them  year—that’s one per week! That’s far 
1    Noteworthy Perspectives: School Improvement
too many initiatives for school faculty  do next. And when they are in the  Kaizen declares that “every defect 
and staff to keep in their heads or  process of doing this, they must not  is a treasure”—that is, making, and 
take seriously. As a result, usually very  overlook culture. By paying attention  uncovering mistakes is all part of the 
little happens. to both technical processes as well  improvement process. In their own 
as issues related to school culture,  improvement efforts, schools should 
One way for schools to focus their 
they will eventually find that their  be thoughtful and intentional and 
efforts with a “less-is-more” approach 
improvement efforts have become  give 100 percent to the effort, yet be 
is to engage in a “fractal experience.” 
comprehensive and systemic. In our  willing to learn from their mistakes. 
A fractal experience is a small-scale, 
report Success in Sight: A Comprehensive  In the end, the only real improvement 
short-term effort that results in quick, 
Approach to School Improvement, we refer  mistake a school can make is to do 
measurable gains in achievement. 
to the approach of taking one step at  nothing at all.
These “quick wins” encourage school 
a time as “thinking systemically and 
staff to undertake ever more complex 
acting systematically.” This article originally appeared in 
and substantive improvement efforts 
McREL’s quarterly magazine,  
that have the dramatic affect of  Learn From Your Mistakes
Changing Schools (Spring 2007) and 
transforming a school’s culture.
In Japan, successful companies, such  was reprinted in the Fall 2008 issue 
In short, rather than attempting to  as Toyota, adhere to the concept of  of the Australian journal, Leader-
do many things and doing none of  “kaizen”—that is, the continuous  ship in focus.
them well, schools should identify  process of taking frequent and small 
the one or two big things they will  steps on the path to improvement. 
Noteworthy Perspectives: School Improvement    2
Turning Failure
Into
Opportunity
By Mike Galvin and Danette Parsley
Faculty and staff sat in stunned  a high level of community support  enabling them to target their 
silence as the principal  and pride. There is great continuity  particular needs and keep building 
delivered the news: Alcester- in this community: Looking through  on their progress long after McREL 
Hudson Elementary School had  photographs of graduating classes of  consultants leave.
been designated a school “in need  Alcester-Hudson dating back to the 
Three years after beginning their 
of improvement.” After two years  1950s, one can see the parents and 
improvement efforts, staff members 
of declining test scores at the school,  extended family members of many 
at Alcester-Hudson have indeed 
in 2001 the state of South Dakota  current students and faculty members.
developed their own capacity for 
was requiring the faculty to develop a 
When we first visited Alcester- continual improvement. Student 
school improvement plan for review 
Hudson, we were impressed by the  achievement has risen dramatically: 
and approval by the state. Failure 
pride that teachers showed in their  In 2004, 94 percent of students 
to improve could lead to a series of 
school. However, they were clearly  achieved “proficient” status on South 
increasingly severe consequences.
devastated by their new label of  Dakota’s standardized math test and 
“Looking back, going on school  “underperforming,” and were unsure  100 percent tested as “proficient” on 
improvement status was the best  how to follow through on their desire  the state’s reading test. In 2001—the 
thing that ever happened to us,” said  to improve. year Alcester-Hudson was labeled 
Kathy Johannsen, the school’s test,  as needing improvement—only 
While staff members at Alcester-
technology, and school improvement  55 percent of students tested as 
Hudson were considering their next 
coordinator. “But at the time, we  proficient in reading and 45 percent as 
course of action, our team at Mid-
were surprised, embarrassed, and  proficient in math. As a result of this 
continent Research for Education 
humiliated.” jump in achievement, the school has 
and Learning (McREL) was launching 
received the state’s highest rating of 
The McREL Approach a project with the South Dakota  “distinguished.”
Department of Education to build 
The small neighboring communities 
statewide capacity for helping local  We believe that Alcester-Hudson 
of Alcester and Hudson sit amid 
schools in need of improvement.  dramatically raised student 
fertile farms in the southeast corner of 
Alcester-Hudson Elementary School  achievement through six key practices:
South Dakota. The two communities 
became part of this project, and 
consolidated their schools several 
•  Distributing leadership.
as project consultants, we became 
years ago. The student population 
partners with the school in a school  •  Developing shared expectations for 
of Alcester-Hudson Elementary, a 
improvement process that would not 
K–6 school with 150 students, is 95  students.
only significantly raise test scores but 
percent white, with 26 percent of 
•  Getting hooked on data.
also create lasting structural changes.
students eligible for free or reduced-
price lunch. In many ways, the school  McREL’s approach is to ground  •  Focusing on one problem at a time.
and community are characteristic of  school change strategies in each  •  Building a professional learning 
small farming communities in the  school’s local context. We aim to teach  community.
upper Midwest. Along with a slowly  local school teams how to use data and 
declining student population and a  research to solve their own problems.  •  Turning a problem into an 
degree of geographic isolation, the  This strategy helps educators develop  opportunity for growth.
school embodies strong traditions and  their own capacity for improvement, 
3    Noteworthy Perspectives: School Improvement
Distributing Leadership doors each morning and do their  to determine changes in student 
own thing during the day. We noticed  learning. Data also became a vehicle 
True school improvement requires 
right away that teachers were using  for noting success and celebrating 
widespread, shared commitment to 
the math program differently in each  the achievements of the staff. Today, 
the effort and a sizable group willing 
classroom and that teachers of the  instruction in the school revolves 
to make a plan and carry it out. One 
same grade level had differing levels  around data.
of McREL’s first recommendations 
of expectations for students’ reading. 
to Alcester-Hudson was to form a 
Teachers grew so adept at using data 
We encouraged the staff to take a 
school leadership team that would 
that they were able to use formative 
“balcony view”—to step back and 
manage the steps of the improvement 
assessments to monitor each student’s 
look at their teaching practice as part 
process, beginning with writing the 
learning in relation to state and district 
of a group effort with shared goals 
improvement plan. The principal 
content standards. Midway through 
and standards for students. With the 
chose a representative group of 
the 2003–2004 school year, the 
benefit of an outside perspective, the 
teachers, parents, paraprofessionals, 
McREL consultants asked the staff 
faculty members began to see how 
and school board members. Forming 
to use formative assessment data to 
many aspects of their school culture—
this team proved to be an effective 
predict performance on the upcoming 
including their autonomy as teachers—
way to develop leadership capacity. In 
state test. The teachers predicted that 
got in the way of working together to 
2002, because of decreased funding, 
student scores would decline; they 
make a difference.
the school district eliminated the 
believed that as teachers they may have 
principal’s position at Alcester-Hudson, 
Teachers on the leadership team  let up on some of the efforts that had 
combining the positions of elementary 
began to take a hard look at student  led to their initial success in 2002. This 
principal and district superintendent. 
achievement data to determine  prediction energized the teachers to 
The Alcester-Hudson leadership team 
where they should focus their  recommit to their shared agreements, 
became the source of continuity in 
improvement efforts. The leadership  and in 2004, student scores on the 
school leadership.
team proposed a number of “shared  state math and reading tests again 
agreements,” which various groups  showed improvement.
After an initial awkward period during 
of teachers discussed and in most 
which teachers hesitated to take charge 
cases accepted, to be consistent across  Focusing On One Problem at a Time
and act collectively, the group gelled 
their classrooms. For example, all  Too often, data—far from 
and teachers began offering to lead in 
teachers in the school agreed to teach  empowering schools—leave schools 
different ways. In one of the first such 
mathematics for one hour and 15  and teachers feeling overwhelmed, 
instances, a leadership team member 
minutes each day; follow timelines for  realizing that they need to make drastic 
enlisted several colleagues to plan 
completing various portions of the  improvements but unsure where to 
and carry out a math games night to 
math curriculum; implement a rigorous  begin. As a result, schools often try to 
further the goal of increased parental 
schedule of formative and summative  make too many improvements at once, 
involvement. Most teachers at the 
assessments in reading and math; and  drafting comprehensive improvement 
school are now comfortable taking 
use guided reading strategies in grades  plans that change instructional 
the initiative to start new projects and 
K–3. One challenge for faculty was  programs, alter scheduling, and 
invite other teachers to join them.
figuring out how to handle situations  revamp organizational and support 
Team membership changed as the  in which a faculty member was not  structures. Such plans throw 
original members cycled off and  abiding by these shared agreements.  everything but the kitchen sink at the 
new members joined. In the third  The leadership team proposed—and  problem; in trying to do everything 
year, the school reached a milestone  all teachers agreed—to use regularly  at once, they often do nothing well 
in distributed leadership when team  scheduled meetings to check in with  and bring little or no gains in student 
members realized that none of  one another about whether everyone  achievement.
the original members remained on  was adhering to the shared agreements 
The leadership team at Alcester-
the team. At that point, the group  and how they could support one 
Hudson used data to focus on one 
formalized membership arrangements,  another in doing so.
problem at a time. For example, 
creating a policy of staggered two-year 
Getting Hooked on Data teachers in the primary grades jointly 
terms of service.
agreed on specific minimum test 
Early on in the improvement process, 
Developing Shared Expectations scores in reading comprehension 
the staff at Alcester-Hudson learned 
(using the Developmental Reading 
As is true in many public schools,  the cycle of school improvement: 
Assessment to measure reading) 
teachers at Alcester-Hudson were  Study data, form hypotheses, plan and 
as achievement targets for all 
initially almost entirely autonomous.  implement changes in instruction, 
students at each grade level. After 
They tended to close their classroom  reallocate resources, and remeasure 
Noteworthy Perspectives: School Improvement    4
a year of consistently focusing on  others used strategies successfully, they  systemic effort to forge a stronger 
instructional goals and discussing  became more aware of the learning  learning environment. As Kathy 
student achievement, the teachers were  potential of all students. At the  Johannsen observed,
gratified (but not surprised) to see  beginning of the work, we often heard 
I knew we were a school marked 
scores on the state standardized tests  teachers attribute student achievement 
for improvement by the state and 
rise significantly. With these “quick  to factors in the home environment 
that we needed to improve our 
wins” under their belts, the teachers  or participation in special programs. 
standardized test scores. But it’s 
consulted the data again, derived a  As teachers shared strategies and 
much more than that. The school 
new focus for their improvement  proposed new ideas to get students 
improvement  process . . . improves 
efforts, and consulted the research for  “off the list,” such comments became 
a lot more than just your test scores. 
guidance about next steps. less frequent. Instead, conversations 
It improves literally every aspect  
focused on changes that teachers 
Building a Professional   could make in their instruction. Staff  of the school—how we interact 
Learning Community members also celebrated together  with each other as staff members, 
how we work with kids, what we’re 
During initial discussions about  when formative assessment data 
teaching those kids, and the climate 
reallocating resources to support  allowed them to remove a student 
of our school.
their improvement goals, the  from the list.
teachers developed a scheduling  At the beginning of the process, 
With a structure that guided 
strategy that allowed them to meet  Alcester-Hudson relied heavily on 
discussion, the teachers made great 
monthly in instructional teams  McREL’s expertise; the leadership 
progress in learning new strategies 
(K–3 and 4–6) on what they called  team and the consultants typically met 
and became a cohesive professional 
“Working Wednesdays.” During this  for a half-day each month to work on 
learning community. But creating 
uninterrupted two-hour block of time,  whichever aspect of the improvement 
and maintaining that structure 
classroom, special education, and  plan needed the most attention. As the 
was challenging at times. At first, 
Title I teachers met as a whole group  work progressed, the leadership team 
teachers were not used to publicly 
to discuss instructional strategies and  gained expertise in curriculum and 
discussing their students’ progress 
the needs of individual students who  instruction and in working together 
or speaking openly about challenges 
were not meeting the standards. They  as a team. Over time, the team 
in the classroom. They also had little 
drew up lists of students who needed  became more self-directed in making 
experience engaging in structured and 
help to meet standards, which they  decisions and scheduling group work. 
focused discussions as a group, and 
posted on the walls of their meeting  Gradually, members of the leadership 
early meetings did not go well. As time 
room to consult together from time  team took over coordinating Working 
went on, the Alcester-Hudson teachers 
to time. The teachers also used  Wednesdays.
realized that assigning roles (such as 
Working Wednesdays for just-in-time 
facilitator and note taker) and setting 
professional development—short  As we end our active involvement 
an agenda in advance helped them use 
learning opportunities that arose  in Alcester-Hudson’s improvement 
their time effectively. They established 
from discussions about student  process, the school leaders are focusing 
a format of spending the first half of 
needs. At one meeting, a teacher  on the future—and so are we. From 
the meeting talking about individual 
asked for advice about assessing a  the beginning, our goals went beyond 
student progress and suggesting 
student with ADHD who seemed to  helping the school make its required 
strategies and the other half engaged 
understand the math concepts but  adequate yearly progress to helping it 
in professional development activities 
had problems demonstrating that  become a true learning organization 
tied to student learning issues that had 
competency on a paper-and-pencil test.  that could sustain changes and make 
surfaced in previous meetings.
Colleagues offered ideas for making  new ones. Because of its hard work, 
accommodations to testing, but many  the Alcester-Hudson community now 
Turning a Problem into  
teachers felt a need to learn more  has the skills to tackle any kind of 
a Chance for Growth
about teaching students with attention  challenge that might come its way. 
To be effective and sustainable, school 
problems. The special education 
improvement needs to focus on 
teacher offered to provide instructional 
specific problems at the beginning of  Parsley, D. & Galvin, M.  Turning 
strategies for teachers to help them 
the process but be broad and systemic  failure into opportunity. Educational 
meet the needs of these students.
by the end. The Alcester-Hudson  Leadership, vol. 62, Summer 2005. 
Working Wednesdays played a  staff’s original perception of the  Copyright © 2005 by Association for 
Supervision and Curriculum Devel-
significant role in making teachers  improvement process as a way to get 
opment. Used with permission. Learn 
aware of their own attitudes about  off the “needing improvement” list 
more about ASCD at www.ascd.org.
student learning. As teachers saw how  quickly evolved into a comprehensive, 
5    Noteworthy Perspectives: School Improvement