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Download Engaging Public Sector Clients: From Service-Delivery to Co-Production by John Alford in PDF format completely FREE. No registration required, no payment needed. Get instant access to this valuable resource on PDFdrive.to!
About Engaging Public Sector Clients: From Service-Delivery to Co-Production
Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing public services, and how organizations can better elicit this work from them, by providing good client service and appealing to their intrinsic needs and social values.
Detailed Information
Author: | John Alford |
---|---|
Publication Year: | 2009 |
ISBN: | 9780230223769 |
Pages: | 276 |
Language: | English |
File Size: | 1.513 |
Format: | |
Price: | FREE |
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