Table Of ContentHuman–Computer Interaction Series
Rebekah Rousi
Jaana Leikas
Pertti Saariluoma Editors
Emotions in Technology
Design: From Experience
to Ethics
Human–Computer Interaction Series
Editors-in-Chief
DesneyTan
MicrosoftResearch,Redmond,WA,USA
JeanVanderdonckt
LouvainSchoolofManagement,UniversitécatholiquedeLouvain,
Louvain-La-Neuve,Belgium
The Human–Computer Interaction Series, launched in 2004, publishes books that
advancethescienceandtechnologyofdevelopingsystemswhichareeffectiveand
satisfyingforpeopleinawidevarietyofcontexts.Titlesfocusontheoreticalperspec-
tives(suchasformalapproachesdrawnfromavarietyofbehaviouralsciences),prac-
ticalapproaches(suchastechniquesforeffectivelyintegratinguserneedsinsystem
development), and social issues (such as the determinants of utility, usability and
acceptability).
HCI is amultidisciplinary field and focuses on the human aspects inthe devel-
opmentofcomputertechnology.Astechnologybecomesincreasinglymoreperva-
sive the need to take a human-centred approach in the design and development of
computer-basedsystemsbecomesevermoreimportant.
TitlespublishedwithintheHuman–ComputerInteractionSeriesareincludedin
ThomsonReuters’BookCitationIndex,TheDBLPComputerScienceBibliography
andTheHCIBibliography.
Moreinformationaboutthisseriesat http://www.springer.com/series/6033
· ·
Rebekah Rousi Jaana Leikas Pertti Saariluoma
Editors
Emotions in Technology
Design: From Experience
to Ethics
Editors
RebekahRousi JaanaLeikas
FacultyofInformationTechnology VTTTechnicalResearchCentre
UniversityofJyväskylä ofFinlandLtd
Jyväskylä,Finland Tampere,Finland
PerttiSaariluoma
FacultyofInformationTechnology
UniversityofJyväskylä
Jyväskylä,Finland
ISSN1571-5035 ISSN2524-4477 (electronic)
Human–ComputerInteractionSeries
ISBN978-3-030-53482-0 ISBN978-3-030-53483-7 (eBook)
https://doi.org/10.1007/978-3-030-53483-7
©SpringerNatureSwitzerlandAG2020
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Acknowledgements
First and foremost, we would like to thank Helen Desmond from Springer Nature
forherimmensepatienceandstrongprofessionalismwhiledealingwithusandour
manuscript.Wecannotbegintoexpressionourappreciation,thankyou.Second,the
researchhasbeensupportedbytheStrategicResearch CouncilattheAcademy of
Finland,forEthicalAIfortheGovernanceoftheSociety(ETAIROS)project.Third,
wewouldfurtherliketothankalltheauthorsofthisbookfortheirsignificantcontri-
butionstounderstandingemotionalexperienceinrelationtotechnologydesign,their
institutionsandthefunderswhosupportedthemintheirwork.Thisbook’sefforts
haveadditionallybeenundertakenasapartofaPostdocsinCompanies(DIMECC
fundedPoDoCo)project,byRebekahRousiinhertimeatGofore.Manythanksfor
thehoursofcarefulproofreadingworkundertakenbyKelleyFriel.Furthermore,the
FacultyofInformationTechnologyandtheCognitiveScience(HumanTechnology
Interaction)teamattheUniversityofJyväskylä,Finland,shouldbethankedfortheir
endlesssupportandembracementofinnovativeresearchincognition,emotions,AI
andethics.AuthorsofChap. 5,‘AnInnovativeHumourDesignConceptforDepres-
sion’,wouldliketoacknowledgetheNationalSocialScienceFoundationofChina
fortheirsupportofthearticle’sresearch(GrantNo.14ZDBD155). Acknowledge-
mentsarealsomadebytheauthorsofChap. 8,‘Theroleofcutenessaestheticsin
interaction’,wherebytheFuji-chandevicewascreatedaspartofaresearchproject
supported by a Grant-in-Aid for Scientific Research (KAKENHI project number
15F15052)fromtheJapanSocietyforthePromotionofScience(JSPS).Thestudy
onthelootboxandcroupierdesignwaspartlyfundedbytheFWOTravelGrant(2018)
andtheShortTermScientificMissionoftheCOSTActionIS1410,callnumber5.
Finally, the author of Chap. 6, ‘The Good, the Bad and the Ugly Graffiti’ would
like to thank her supervisors Pertti Saariluoma, Professor of Cognitive Science at
the University of Jyväskylä; Annika Waenerberg, Professor of Art History at the
University of Jyväskylä; and Johanna Silvennoinen, Postdoctoral Researcher, for
supportandsourcesofinformation.Thisresearchwassupportedbyresearchgrants
fromtheFinnishCulturalFoundationandtheUniversityofJyväskylä’sFacultyof
InformationTechnology.
v
Contents
1 Introduction—FeelingsMatter ................................. 1
RebekahRousi,JaanaLeikas,andPerttiSaariluoma
PartI BasicResearch
2 UserPsychologyofEmotionalInteraction—Usability,User
ExperienceandTechnologyEthics .............................. 15
PerttiSaariluoma
3 The Appraisal Theory of Emotion in Human–Computer
Interaction ................................................... 27
JussiP.P.JokinenandJohannaSilvennoinen
PartII Design
4 ResearchforDesigningforEmotions ............................ 43
GilbertCockton
5 AnInnovativeHumourDesignConceptforDepression ........... 63
HuiliWangandXueyanLi
PartIII Emotions,CultureandAesthetics
6 TheGood,theBadandtheUglyGraffiti ........................ 87
MariMyllylä
7 EmotionalFilmExperience .................................... 105
JoseCañas-Bajo
8 TheRoleofCutenessAestheticsinInteraction ................... 125
StuartMedley,BiekeZaman,andPaulHaimes
vii
viii Contents
PartIV EthicsandCulture
9 ThatCrazyWorldWe’llLivein—EmotionsandAnticipations
ofRadicalFutureTechnologyDesign ............................ 141
RebekahRousi
10 AestheticWell-BeingandEthicalDesignofTechnology ........... 155
JaanaLeikas
11 EmotionsandTechnoethics .................................... 167
PerttiSaariluomaandRebekahRousi
Editors and Contributors
AbouttheEditors
RebekahRousi is a Postdoctoral Researcher of Cognitive Science who has been
studyinghumanexperienceinhumantechnologyinteractionsince2009.Herresearch
is inspired by her training and practice as a contemporary performance and print-
mediaartist.Sheisinterestedinsemioticsandlanguageinexperience,human-robot
interactionandtheinfluencesofcultureoncognitionandemotions.Rousiiscurrently
undertakingaDIMECCfundedPostdocsinCompanies(PoDoCo)projectatGofore,
Finland.Email:rebekah.rousi@jyu.fi
JaanaLeikas isPrincipalScientistatVTTTechnicalResearchCentreofFinland
Ltd.SheholdsanappointmentasAdjunctProfessorinCognitiveScienceatJyväskylä
University. Her focus areas and strategic themes include design thinking, social
evolutionoftechnology,responsibleresearchandinnovation,andtechnologyethics.
Inthiscontext,sheisparticularlyinterestedinhownewtechnologiescanbestserve
thequalityoflife,changinglifegoalsandlifestylepreferencesintoadvancedage.
Email:jaana.leikas@vtt.fi
PerttiSaariluoma is a Professor of Cognitive Science at the University of
Jyväskylä, Finland. Saariluoma’s work focuses on understanding the psychology
behind how people interact with technologies. Saariluoma uses philosophical
thinking and argumentation to study processes behind innovation, design, design
thinking,userexperienceandothermentalphenomenaassociatedwiththecognitive-
affectiveprocessesofhuman-technologyinteraction(i.e.,trustinautonomoustech-
nology,artificialintelligenceetc.)inregardstopast,presentandfutureinnovations.
SaariluomaholdsaPh.D.inPsychology,withexpertiseinexpertthinking,economic
andengineeringthoughterrors.Email:pertti.saariluoma@jyu.fi
ix
x EditorsandContributors
Contributors
JoseCañasBajo is a Postdoctoral Researcher at the Virtual Cinema Lab, Aalto
University,Finland.JoseholdsaLicentiateinCommunication,degree(Vocational
school)inImage,postgraduatesinscreenwritingandaPh.D.inCognitiveScience.
HehasalsoworkasaCameratechnician,Cameraman,videoeditorandScriptwriter.
Email:jose.canasbajo@aalto.fi
GilbertCockton is an internationally renowned researcher with a career span-
ning over two decades. During that time he has received almost 220 invitations to
presentin22differentcountries,publishedover220papers,chapters,books,articles
andeditedproceedings(selectionavailablefromacademia.edu),withalmost2500
citations (Google Scholar). He has a broad multidisciplinary background, with an
MA/PGCE in History and Human Sciences (Education) and a Ph.D. in Computer
Science.Hisresearchspansfromthetheoreticalfoundationsofdesignandevalua-
tionapproaches,toappliedworkwithindustryonusability,userexperience,acces-
sibilityandapplicationsofvalue-focuseddesignandevaluationapproaches.Email:
[email protected]
PaulHaimes isaresearcherininteractivemediawhoserecentfocusisoncultural
phenomena andaestheticswithinthecontextofdigitalinteraction.Heiscurrently
anAssociateProfessorofDesignScienceatRitsumeikanUniversity,Japan.Email:
[email protected]
JussiP.P.Jokinen isapostdocatUserInterfacesgroup,AaltoUniversity,Finland.
Heworks with computational cognitive models of interaction, including human
vision,pointing,memoryandemotion.Email:jussi.jokinen@aalto.fi
JaanaLeikas isPrincipalScientistatVTTTechnicalResearchCentreofFinland
Ltd.SheholdsanappointmentasAdjunctProfessor(Docent)inCognitiveScienceat
JyväskyläUniversity.Herfocusareasandstrategicthemesincludedesignthinking,
socialevolutionoftechnology,responsibleresearchandinnovationandtechnology
ethics.Inthiscontext,sheisparticularlyinterestedinhownewtechnologiescanbest
servethequalityoflife,changinglifegoalsandlifestylepreferencesintoadvanced
age.Email:jaana.leikas@vtt.fi
XueyanLi holdsaPh.D.inCognitiveScience.HerthesistitledHahaMoments—
ApplyingBrainResearchtoTechnologyDesignexploresthedevelopmentofatech-
nological concept intended to ease the effects of depression. Li combines design
science with linguistics, psychology and artificial intelligence. Li is currently a
lecturer at the Changchun University of Technology, China. She holds a Master’s
degree in Educational Science from the Macquarie University, Australia. Email:
[email protected]
