Table Of ContentPeter Parycek · Olivier Glassey
Marijn Janssen · Hans Jochen Scholl
Efthimios Tambouris
Evangelos Kalampokis · Shefali Virkar (Eds.)
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17th IFIP WG 8.5 International Conference, EGOV 2018
Krems, Austria, September 3–5, 2018
Proceedings
123
Lecture Notes in Computer Science 11020
Commenced Publication in 1973
Founding and Former Series Editors:
Gerhard Goos, Juris Hartmanis, and Jan van Leeuwen
Editorial Board
David Hutchison
Lancaster University, Lancaster, UK
Takeo Kanade
Carnegie Mellon University, Pittsburgh, PA, USA
Josef Kittler
University of Surrey, Guildford, UK
Jon M. Kleinberg
Cornell University, Ithaca, NY, USA
Friedemann Mattern
ETH Zurich, Zurich, Switzerland
John C. Mitchell
Stanford University, Stanford, CA, USA
Moni Naor
Weizmann Institute of Science, Rehovot, Israel
C. Pandu Rangan
Indian Institute of Technology Madras, Chennai, India
Bernhard Steffen
TU Dortmund University, Dortmund, Germany
Demetri Terzopoulos
University of California, Los Angeles, CA, USA
Doug Tygar
University of California, Berkeley, CA, USA
Gerhard Weikum
Max Planck Institute for Informatics, Saarbrücken, Germany
More information about this series at http://www.springer.com/series/7409
Peter Parycek Olivier Glassey
(cid:129)
Marijn Janssen Hans Jochen Scholl
(cid:129)
Efthimios Tambouris
Evangelos Kalampokis Shefali Virkar (Eds.)
(cid:129)
Electronic Government
17th IFIP WG 8.5 International Conference, EGOV 2018
–
Krems, Austria, September 3 5, 2018
Proceedings
123
Editors
PeterParycek Efthimios Tambouris
Danube University Krems University of Macedonia
Krems Thessaloniki
Austria Greece
Olivier Glassey Evangelos Kalampokis
University of Lausanne University of Macedonia
Lausanne Thessaloniki
Switzerland Greece
Marijn Janssen Shefali Virkar
Delft University of Technology Danube University Krems
Delft Krems
TheNetherlands Austria
Hans JochenScholl
University of Washington
Seattle, WA
USA
ISSN 0302-9743 ISSN 1611-3349 (electronic)
Lecture Notesin Computer Science
ISBN 978-3-319-98689-0 ISBN978-3-319-98690-6 (eBook)
https://doi.org/10.1007/978-3-319-98690-6
LibraryofCongressControlNumber:2018950650
LNCSSublibrary:SL3–InformationSystemsandApplications,incl.Internet/Web,andHCI
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Preface
This year’s conference was held after the merging of the IFIP EGOV-EPART con-
ferenceserieswiththeCeDEMconference.ThissuccessfulmergerresultedintheIFIP
EGOV-CeDEM-ePart 2018 conference, which was a high-caliber multi-track confer-
ence including a practitioners’ track and doctoral colloquium. The conference is ded-
icated to the broader area of electronic government, open government, smart
governance, e-democracy, policy informatics, and electronic participation. Scholars
from around the world have attended this premier academic forum for a long time,
which has given EGOV a worldwide reputation as one of the top two conferences in
the research domains of electronic, open, and smart government as well as electronic
participation.
Thecallforpapersattractedcompletedresearchpapers,work-in-progresspaperson
ongoing research (including doctoral papers), project and case descriptions, as well as
workshop and panel proposals. This conference of five partially intersecting tracks
presents advances in the socio-technological domain of the public sphere demon-
strating cutting-edge concepts, methods, and styles of investigation by multiple dis-
ciplines. The papers were distributed over the following tracks:
(cid:129) General E-Government and Open Government Track
(cid:129) General E-Democracy and E-participation Track
(cid:129) Smart Government Track
(cid:129) AI, Data Analytics, and Automated Decision-Making Track
(cid:129) Digital Collaboration and Social Media Track
(cid:129) Policy Modelling and Policy Informatics Track
(cid:129) Social Innovation Track
(cid:129) Open Data, Linked Data, Semantic Web Track
(cid:129) Practitioners’ Track
As in the previous years and per the recommendation of the Paper Awards Com-
mittee under the leadership of Olivier Glassey of the University of Lausanne,
Switzerland, the IFIP EGOV-CeDEM-ePart 2018 Conference Organizing Committee
again granted outstanding paper awards in three distinct categories:
(cid:129) The most interdisciplinary and innovative research contribution
(cid:129) The most compelling critical research reflection
(cid:129) The most promising practical concept
The winners in each category were announced in the award ceremony at the con-
ference dinner, which has always been a highlight of the conferences.
Manypeoplemakelargeeventslikethisconferencehappen.Wethanktheover100
membersoftheProgram Committeeanddozensofadditionalreviewersfortheirgreat
efforts in reviewing the submitted papers. We would like to express our gratitude to
VI Preface
Noella Edelman, Shefali Virkar, and the team from Danube University for the orga-
nization and the management of all the details.
TheDanubeUniversityKremsistheleadinguniversityofcontinuingeducation.As
the only public university for continuing education in the German-speaking countries,
the Danube University Krems sets the standards for lifelong learning. When it first
opened its doors to students in 1995, a competence center for scientific specialization
wascreatedthatfocusedonthepressingchallengesofourtimes,andwhosecoursesof
study are continuously evolving. Today, three faculties with 15 departments are suc-
cessfullyengagedinteachingandresearch;approximately18,000peoplehavealready
graduated from the University of Continuing Education.
September 2018 Peter Parycek
Olivier Glassey
Marijn Janssen
Hans Jochen Scholl
Efthimios Tambouris
Evangelos Kalampokis
Shefali Virkar
Organization
Electronic Government
17th IFIP WG 8.5 International Conference, EGOV 2018
EGOV-CeDEM-ePart 2018
Austria, Krems, September 3–5, 2018
Proceedings
Part of the Lecture Notes in Computer Science book series (LNCS, volume 11020)
Editors
Peter Parycek Fraunhofer Fokus, Germany
and Danube-University Krems, Austria
Olivier Glassey University of Lausanne, Switzerland
Marijn Janssen Delft University of Technology, The Netherlands
Hans Jochen Scholl University of Washington, USA
Efthimios Tambouris University of Macedonia, Greece
Evangelos Kalampokis University of Macedonia, Greece
Shefali Virkar Danube University Krems, Austria
IFIP Working Group 8.5 Elected Officers
Chair
Marijn Janssen Delft University of Technology, The Netherlands
Past Chair
Hans Jochen Scholl University of Washington, USA
First Vice Chair
Olivier Glassey University of Lausanne, Switzerland
Second Vice Chair
Peter Parycek Fraunhofer Fokus, Germany
and Danube University Krems, Austria
Secretary
Efthimios Tambouris University of Macedonia, Greece
VIII Organization
Conference Chairs
Peter Parycek Fraunhofer Fokus, Germany
and Danube University Krems, Austria
Olivier Glassey University of Lausanne, Switzerland
Marijn Janssen Delft University of Technology, The Netherlands
Hans Jochen Scholl University of Washington, USA
Efthimios Tambouris University of Macedonia, Greece
Local Chair
Noella Edelmann Danube University Krems, Austria
Track Chairs
General E-Government & Open Government Track
Marijn Janssen Delft University of Technology, The Netherlands
Reinhard Riedl Bern University of Applied Sciences, Switzerland
Hans Jochen Scholl University of Washington, USA
General E-Democracy & e-Participation Track
Peter Parycek Fraunhofer Fokus, Germany
and Danube University Krems, Austria
Efthimios Tambouris University of Macedonia, Greece
Robert Krimmer Tallinn University of Technology, Estonia
Smart Governance (Government, Cities, and Regions) Track
Olivier Glassey University of Lausanne, Switzerland
Karin Axelsson Linköping University, Sweden
Morten Meyerhoff Nielsen Tallinn University of Technology, Estonia
Manuel Pedro Rodríguez University of Granada, Spain
Bolívar
AI, Data Analytics, & Automated Decision-Making Track
Evangelos Kalampokis University of Macedonia, Greece
Habin Lee Brunel University London, UK
Vasilis Peristeras International Hellenic University, Greece
Digital Collaboration & Social Media Track
Panos Panagiotopoulos Queen Mary University of London, UK
Mauri Kaipainen Södertörn University, Sweden
Ida Lindgren Linköping University, Sweden
Organization IX
Policy Modeling & Policy Informatics Track
Yannis Charalabidis University of the Aegean, Greece
Theresa A. Pardo University at Albany, State University of New York,
USA
Noella Edelmann Danube University Krems, Austria
Social Innovation Track
Gianluca Misuraca European Commission, Spain
Christopher Tucci École Polytechnique Fédérale de Lausanne, College
of Management of Technology, Switzerland
Open Data, Linked Data, & Semantic Web Track
Efthimios Tambouris University of Macedonia, Greece
Anneke Zuiderwijk-van Delft University of Technology, The Netherlands
Eijk
J. Ramon Gil-Garcia University at Albany, State University of New York,
USA
Practitioners’ Track
Francesco Molinari Politecnico di Milano, Italy
Peter Reichstädter Austrian Parliament, Austria
Projects/Reflections & Viewpoints/Workshops/Panels
Marijn Janssen Delft University of Technology, The Netherlands
Hans Jochen Scholl University of Washington, USA
Peter Parycek Fraunhofer Fokus, Germany
and Danube University Krems, Austria
Olivier Glassey University of Lausanne, Switzerland
Efthimios Tambouris University of Macedonia, Greece
Posters
Thomas Lampoltshammer Danube University Krems, Austria
PhD Colloquium
Anneke Delft University of Technology, The Netherlands
Zuiderwijk-van Eijk
Gabriela Viale Pereira Danube University Krems, Austria
Ida Lindgren Linköping University, Sweden
J. Ramon Gil-Garcia University at Albany, State University of New York,
USA
