effect of talent management on employees retention in kenya's state corporations alice waithiegeni

166 Pages·2015·1.22 MB·English

EFFECT OF TALENT MANAGEMENT ON
EMPLOYEES RETENTION IN KENYA’S STATE
CORPORATIONS

ALICE WAITHIEGENI KIBUI

DOCTOR OF PHILOSOPHY
(Human Resource Management)

JOMO KENYATTA UNIVERSITY OF
AGRICULTURE AND TECHNOLOGY

2015
Effect of talent management on employees retention in
kenya’s state corporations

Alice Waithiegeni Kibui

A thesis submitted in partial fulfilment for the degree of doctor of
philosophy in human resource management in the Jomo Kenyatta
University of Agriculture and technology

2015
DECLARATION
This thesis is my original work and has not been presented for a degree in any other
university

Signature:____________________________Date:______________________
Alice Waithiegeni Kibui

This thesis has been submitted for examination with our approval as University
Supervisors

Signature:______________________ Date_____________________
DR. Hazel Gachunga
JKUAT,Kenya

Signature:_________________________ Date:_________________
Professor.G.S Namusonge
JKUAT,Kenya
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DEDICATION
This thesis is dedicated to my family; my dear husband Kibui, my children Matu,
Joan and Lyan for their encouragement and continuous support throughout my
studies. To my mother for her tireless dedication and prayers to ensure I get
educated. I love you all and may God bless you.
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ACKNOWLEDGEMENT
To God be the glory for the far He has brought me.I most sincerely thank the
University supervisors, Dr. Hazel Gachunga and Prof.G.S, Namusonge for their
patience, continuous support, encouragement and endless commitment in providing
the guidance and assistance throughout the development of this thesis.
My appreciation also goes to Prof. Kihoro for his resourcefulness, not forgetting my
classmates at the University, more specifically Dr. Waiganjo and Dr. Wekesa for their
input and constant encouragement to move on in spite of the many challenges. I thank
the management of the state corporations that allowed me to collect data and all who
provided the data I needed.
To my family, you have been a great encouragement in this journey .To my dear
husband Kibui, who stood by me, encouraged me and believed in me against all odds
to accomplish my dream, God bless you. To my children, Matu, Waithira and
Muthoni.May this achievement help you to realize that you can get to any limits with
determination.
To you all who made the completion of this work possible, may God bless you in a
mighty way.

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TABLE OF CONTENTS
DECLARATION .......................................................................................................... ii
DEDICATION ............................................................................................................. iii
ACKNOWLEDGEMENT .......................................................................................... iv
TABLE OF CONTENTS ............................................................................................. v
LIST OF TABLES ....................................................................................................... ix
LIST OF FIGURES ..................................................................................................... xi
LISTOFAPPENDICES………………………………………………………….xiv
ABBREVIATIONS .................................................................................................... xii
DEFINITION OF TERMS ....................................................................................... xiv
ABSTRACT ............................................................................................................ xvi
CHAPTER ONE ........................................................................................................... 1
INTRODUCTION ........................................................................................................ 1
1.1 Background of the study ........................................................................................... 1
1.2 Statement of the Problem ......................................................................................... 6
1.3 Objectives of the Study ............................................................................................ 8
1.3.1 General Objective .................................................................................................. 8
1.3.2 Specific Objectives ................................................................................................ 8
1.4 Research Questions .................................................................................................. 8
1.5 Research Hypotheses ................................................................................................ 9
1.6 Significance of the Study ....................................................................................... 10
1.7 Scope of the Study .................................................................................................. 11
1.8 Limitations of the Study ......................................................................................... 12
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CHAPTER TWO ........................................................................................................ 13
LITERATURE REVIEW .......................................................................................... 13
2.1 Introduction ............................................................................................................ 13
2.2 Theoretical Framework .......................................................................................... 13
2.3 Conceptual Framework .......................................................................................... 21
2.4 Review of related theoretical literature .................................................................. 22
2.4.1 Effects of Talent Management on Employee Retention in Kenya ...................... 22
2.4.2 Competency Mapping ......................................................................................... 23
2.4.3 Employee Engagement ........................................................................................ 28
2.4.4 Performance Management .................................................................................. 31
2.4.5 Employee Career Development .......................................................................... 34
2.4.6 Employee Retention ............................................................................................ 37
2.4.7 Age as a Moderating Variable ............................................................................. 38
2.5 Empirical Review ................................................................................................. 39
2.6 Critique of the Existing Literature .......................................................................... 43
2.7 Research Gaps ...................................................................................................... 44
CHAPTER THREE ................................................................................................... 54
RESEARCH METHODOLOGY .............................................................................. 54
3.1 Introduction ............................................................................................................ 54
3.3 Target Population ................................................................................................... 55
3.4 Sampling Frame ..................................................................................................... 55
3.5 Sample size and Sampling technique .................................................................. 55
3.5.1 Sampling Techniques ........................................................................................ 57
3.6 Data Collection methods ........................................................................................ 57
3.6.1 Primary Data ........................................................................................................ 57
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3.7 Data Collection Procedures .................................................................................. 58
3.8 Pilot Testing ......................................................................................................... 58
3.8.1 Validity ............................................................................................................. 59
3.8.2 Reliability ............................................................................................................ 59
3.9 Data Processing and Analysis ............................................................................... 60
3.9.3 Statistical Model ................................................................................................. 60
3.9.4 Variable defination and Measurement .............................................................. 61
CHAPTER FOUR ...................................................................................................... 65
RESEARCH FINDINGS AND DISCUSSIONS ...................................................... 65
4.1 Introduction ............................................................................................................ 65
4.2 Response Rate ....................................................................................................... 65
4.3 Descriptive Results for Personal and Contextual Information ............................... 66
4.4 Reliability and Validity Analysis ........................................................................... 73
4.4.1 Reliability Analysis for competences Mapping ................................................. 73
4.4.2 Reliabilty Analysis for Employee Engagement .................................................. 75
4.4.3 Reliability Analysis for Performance Management ............................................ 76
4.4.4 Reliability Analysis for Career Development ..................................................... 78
4. 5 Descriptive Analysis for Independent and Dependent Variables .......................... 80
4.5.2 Factors influencing employee retention .............................................................. 80
4.5 2.1 Competencies Mapping on Employee Retention in State Corporations in
Kenya ........................................................................................................ 80
4.5.3 Employee Engagement and Employee Retention ............................................... 87
4.5.4 Performance Management and Employee Retention .......................................... 90
4.5.5 Career Development and Employee Retention ................................................... 95
4.6 Inferential Statistics ................................................................................................ 98
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4.6.1 Correlation Matrix ............................................................................................... 99
4.6.2 Regression Analysis .......................................................................................... 101
4.8 Discussion of Key Findings ............................................................................... 117
CHAPTER FIVE ...................................................................................................... 125
SUMMARY, CONCLUSION AND RECOMMENDATIONS ............................ 125
5.0 Introduction ......................................................................................................... 125
5.1 Summary ........................................................................................................... 125
5.3 Conclusion ........................................................................................................... 130
5.4 Recommendations ................................................................................................ 132
5.4. Areas for Further Research .................................................................................. 134
REFERENCES ......................................................................................................... 135
APPENDICES .......................................................................................................... 139

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LIST OF TABLES

Table 3.1 Operationalization of Variables ............................................................ 64
Table 4.1 Response Rate...................................................................................... 66
Table 4.2 Objective of Talent Management Policy ............................................. 73
Table 4.4 Reliabilty Analysis for Employee Engagement .................................... 75
Table 4.5 Reliability Analysis for Performance Management ............................ 77
Table 4.6 Reliability Analysis for Career Development ...................................... 78
Table 4.7 KMO and Bartlett's Test ...................................................................... 79
Table 4.8 Organization Emphasizes importance of Different Competencies....... 81
Table 4.9 Tasks are distributed based on specific competencies .......................... 82
Table 4.10 Competencies/Skill Mapping and Talent Retention ............................ 82
Table 4.11 Tasks are distributed based on specific competencies .......................... 84
Table 4.12 Employee Engagement and Talent Retention ...................................... 88
Table 4.13 Performance Management and Employee Retention .......................... 92
Table 4.14 Career Development and Employee Retention ................................... 96
Table 4.15 Correlation Analysis ........................................................................... 100
Table 4.16 Mapping Skills and Employee Retention ANOVA ............................ 102
Table 4.17 Competences Mapping and Employee Retention Model Summary ... 103
Table 4.18 Mapping Skills and Employee Retention Regression Coefficients ... 104
Table 4.19 Employee Engagement and Employee Retention ANOVA ............... 105
Table 4.20 Employee Engagement and Employee Retention Model Summary . 106
Table 4.2 Employement Engagement and Employee Retention Regression
Coefficient .......................................................................................... 108
Table 4.22 Performance Management and Employee Retention ANOVA ......... 109
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