Download Ebook 11 Build Customer Experience PDF Free - Full Version
Download Ebook 11 Build Customer Experience by ['Amon Flores'] in PDF format completely FREE. No registration required, no payment needed. Get instant access to this valuable resource on PDFdrive.to!
About Ebook 11 Build Customer Experience
The document discusses building the best customer experience. It explains that customer experience means the collection of interactions a customer has with a brand across all touchpoints from advertising to support. It notes that while customers are engaging with brands more, satisfaction remains low. It provides perspectives on customer experience from different business functions like sales, marketing, and engineering. They emphasize measuring experience through metrics like NPS and transparency to better understand customer needs.
Detailed Information
| Author: | ['Amon Flores'] |
|---|---|
| Publication Year: | 2019 |
| Pages: | 55 |
| Language: | English |
| Format: | |
| Price: | FREE |
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