Early Sociology of Management and Organizations: Dynamic Administration: The Collected Papers of Mary Parker Follett

351 Pages·2003·1.5 MB·English

by  Henry C. Metcalf

THE EARLY SOCIOLOGY OF
MANAGEMENT AND
ORGANIZATIONS
THE EARLY SOCIOLOGY OF
MANAGEMENT AND
ORGANIZATIONS
VOLUME IScientific ManagementFrederick Winslow
TaylorComprising:Shop ManagementThe Principles of
Scientific ManagementTestimony Before the Special House
Committee
VOLUME IIThe Philosophy of ManagementOliver
Sheldon
VOLUME IIIDynamic Administration: The Collected
Papers of Mary Parker FollettEdited by Henry C.Metcalf
and L.Urwick
VOLUME IVPapers on the Science of
AdministrationEdited by Luther Gulick and L.Urwick
VOLUME VManagement and the
WorkerF.J.Roethlisberger and William J.Dickson
VOLUME VIThe Human Problems of an Industrial
CivilizationElton Mayo
VOLUME VIIOrganization and Management: Selected
PapersChester I.Barnard
VOLUME VIIIOn the Shop Floor: Two Studies of
Workshop Organization and OutputT.Lupton
THE EARLY
SOCIOLOGY OF
MANAGEMENT
AND
ORGANIZATIONS
Edited by Kenneth Thompson
VOLUME III
Dynamic Administration
The Collected Papers of Mary Parker Follett
Edited by Henry C.Metcalf
and L.Urwick
LONDON AND NEW YORK
First published 1942 by Harper & Brothers Publishers, New
York and London
This edition published 2003
by Routledge
11 New Fetter Lane, London EC4P 4EE
Simultaneously published in the USA and Canada
by Routledge
29 West 35th Street, New York, NY 10001
Routledge is an imprint of the Taylor & Francis Group
This edition published in the Taylor & Francis e-Library, 2005.
“To purchase your own copy of this or any of Taylor & Francis
or Routledge’s collection of thousands of eBooks please go to
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Editorial matter and selection © 2003 Kenneth Thompson
All rights reserved. No part of this book may be reprinted or
reproduced or
utilised in any form or by any electronic, mechanical, or other
means, now
known or hereafter invented, including photocopying and
recording, or in
any information storage or retrieval system, without permission
in writing
from the publishers.
British Library Cataloguing in Publication Data
A catalogue record for this book is available from the British
Library
Library of Congress Cataloging in Publication Data
A catalog record for this book has been requested.
ISBN 0-203-48621-8 Master e-book ISBN
ISBN 0-203-57069-3 (Adobe eReader Format)
v
ISBN 0-415-27982-8 (set)
ISBN 0-415-27985-2 (volume III)
Publisher’s Note
The publisher has gone to great lengths to ensure the quality of
this reprint
but points out that some imperfections in the original book may
be apparent.
DYNAMIC
ADMINISTRATION
The Collected Papers of Mary
Parker Follett
Edited by
HENRY C.METCALF, Ph.D.
Director of The Bureau of Personnel Administration, New
York
Co-Author of “Personnel Administration: Its Principles
and Practice”
and “Labor Relations under the Recovery Act”
and
L.URWICK, O.B.E., M.C., M.A., F.I.I.A.
Chairman, Urwick, Orr & Partners Ltd., London
(Consulting Specialists
in Organization and Management)
Sometime Director of the International Management
Institute, Geneva
Author of “The Meaning of Rationalisation,”
“Management of To-morrow”
Co-Author of “Papers in the Science of Administration,”
etc.
HARPER & BROTHERS PUBLISHERS
NEW YORK AND LONDON
1942
CONTENTS
CHAP. PAGE
FOREWORD BY ix
B.S.ROWNTREE
INTRODUCTION xi
I. CONSTRUCTIVE 1
CONFLICT
II. THE GIVING OF ORDERS 23
III. BUSINESS AS AN 46
INTEGRATIVE UNITY
IV. POWER 72
V. HOW MUST BUSINESS 96
MANAGEMENT DEVELOP
IN ORDER TO POSSESS
THE ESSENTIALS OF A
PROFESSION
VI. HOW MUST BUSINESS 112
MANAGEMENT DEVELOP
IN ORDER TO BECOME A
PROFESSION
VII. THE MEANING OF 127
RESPONSIBILITY IN
BUSINESS—
MANAGEMENT
viii
VIII. THE INFLUENCE OF 150
EMPLOYEE
REPRESENTATION IN A
REMOLDING OF THE
ACCEPTED TYPE OF
BUSINESS MANAGER
IX. THE PSYCHOLOGY OF 167
CONTROL
X. THE PSYCHOLOGY OF 196
CONSENT AND
PARTICIPATION
XI. THE PSYCHOLOGY OF 218
CONCILIATION AND
ARBITRATION
XII. LEADER AND EXPERT 237
XIII. SOME DISCREPANCIES IN 262
LEADERSHIP THEORY
AND PRACTICE
XIV. INDIVIDUALISM IN A 289
PLANNED SOCIETY
APPENDIX I: BIBLIOGRAPHY 311
APPENDIX II: NOTES ON THE ENGLISH 315
PAPERS
FOREWORD
MAJOR URWICK and Dr. Metcalf have rendered a
conspicuous service by editing this collection of Mary
Follett’s lectures on business management. They contain
teaching which was of importance when the lectures were
delivered, and which many people felt should be preserved
in a collated form and given a wider public. The
circumstances of to-day have increased that importance.
Many people are being called upon to fill new
administrative posts, and these lectures teach the
principles which should underly all administrative
method.
As the Editors point out in their Introduction, Mary
Follett devoted a lifetime to searching for the true
principles of organization which would ensure a stable
foundation for the steady, ordered progress of human
well-being. That her search was not in vain will be evident
to all who read the lectures. Her teaching is not
theoretical, but is based on a close study of the practice of
a large number of business undertakings. She chose this
field of enquiry to supplement her work on local and
national government because she realized that the
principles which should determine organization are
identical, no matter what the purpose which that
organization is designed to serve. As she said in one of her
lectures, “I am studying business management because it is
among business men, not all, but a few, that I find the