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About Domestic Notes
This document provides a model curriculum for training candidates for the job of Customer Relationship Management (CRM) Domestic Non-Voice in the IT-ITeS sector. The curriculum covers 3 modules that correspond to the national occupational standards for CRM-Domestic Non Voice. Module 1 focuses on dealing with customer queries remotely, Module 2 on managing work to meet requirements, and Module 3 on maintaining a healthy, safe and secure work environment. The curriculum outlines the key learning outcomes, duration, and equipment required for each module.
Detailed Information
| Author: | ['raipriyanka'] |
|---|---|
| Publication Year: | 2019 |
| Pages: | 13 |
| Language: | English |
| Format: | |
| Price: | FREE |
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