Development on High Performance Airport Operator Corporation

642 Pages·2016·8.83 MB·Indonesian

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SECURITY CHECKPOINT DEPARTURES AIRLINE A A AIRLINE
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Development on High Performance
Airport Operator Corporation
Pengembangan Perusahaan Pengelola Bandar Udara Berkinerja Tinggi
2015
Laporan Tahunan
Annual Report
PT AngkAsA PurA I (PErsErO)
Tata Kelola Perusahaan Tanggung Jawab Sosial Perusahaan Sumber Daya Manusia Laporan Keuangan
Good Corporate Governance Corporate Social Responsibility Human Capital Financial Report
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SECURITY CHECKPOINT DEPARTURES AIRLINE A A AIRLINE
13.2kg 13.2kg
Development on High Performance
Airport Operator Corporation
Pengembangan Perusahaan Pengelola Bandar Udara Berkinerja Tinggi
LapAonrannu aTla Rh2eu0pno1a5rnt
PT AngkAsA PurA I (PErsErO)
Development on High Performance
Airport Operator Corporation
Pengembangan Perusahaan Pengelola Bandar Udara Berkinerja Tinggi
Sesuai dengan road map Rencana Jangka Panjang In accordance with the road map for the
Perusahaan (RJPP) 2014 – 2018, maka ditetapkan Company’s Long Term Plan (RJPP) from 2014 to
bahwa target utama Perseroan di 2015 adalah 2018, it was determined that the main target of
Pengembangan Perusahaan Bandar Udara Berkinerja the Company in 2015 was “Development on High
Tinggi. Sejalan dengan hal tersebut maka Perseroan Performance Airport Operator Company”. In line
telah menerapkan strategic action diantaranya adalah with this, the Company has implemented strategic
menyempurnakan penerapan service dan operation actions include the implementation of enhance
excellence, mengoptimalkan efektifitas dan efisiensi biaya, service and operation excellence, optimizing the
mengoptimalkan seluruh potensi sinergi secara internal dan effectiveness and cost efficiency, optimize the full
eksternal, dan mempercepat dan memperbesar penciptaan potential synergies, both internally and externally,
nilai dari kemitraan strategis. Strategi-strategi tersebut and accelerate and increase value creation of
terbukti mampu meningkatkan kinerja Perseroan di 2015. strategic partnerships. These strategies are proven
to improve its performance in 2015.
Perseroan mampu mendapatkan nilai Customer The Company was able to get the level of Customer
Satisfaction Index (CSI) sebesar 4,27, lebih tinggi dari yang Satisfaction Index (CSI) of 4.27, higher than the
ditargetkan sebesar 4,05 yang merupakan standar Airport target of 4.05 which is the standard of the Airport
Council International (ACI). Realisasi pelaksanaan kinerja Council International (ACI). The realization of
operasional tahun 2015 dalam rangka memenuhi kebutuhan operational performance in 2015 in order to
dan kepuasan para pengguna jasa, secara umum dapat meet the needs and satisfaction of the users of
dilaksanakan dengan lancar. Realisasi total pendapatan services generally can be implemented smoothly.
berada di atas target, sedangkan dari sisi total beban Realization of total income is above the target,
berada di bawah yang direncanakan. Dengan demikian, while from the total expenses is below the target.
Perseroan telah mampu merealisasikan total laba di tahun Accordingly, the Company has been able to realize
2015 setelah pajak berada di atas yang di targetkan. a total profit after tax in 2015 was above the target.
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kesinambungan Tema
Theme Correlations
2015 2014
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Delivering Excellent Service and Performance
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Development on High Performance
Airport Operator Corporation
LapAonrannu aTla Rh2eu0pno1a5rnt
Development on High Performance DElIvErIng ExcEllEnT
sErvIcE AnD
Airport Operator Corporation
PErfOrmAncE
Pengembangan Perusahaan Pengelola Bandar Udara Berkinerja Tinggi
sesuai dengan road map rencana Jangka Panjang Perusahaan (rJPP) 2014 – 2018, maka 2014 menjadi tahun pembuktian Program
ditetapkan bahwa target utama Perseroan di 2015 adalah Pengembangan Perusahaan Bandar Transformasi Bisnis bagi Perusahaan melalui
udara Berkinerja Tinggi. sejalan dengan hal tersebut maka Perseroan telah menerapkan pengembangan kapasitas, penyempurnaan
strategic action diantaranya adalah menyempurnakan penerapan service dan operation fasilitas, dan perbaikan pelayanan sebagai
excellence, mengoptimalkan efektifitas dan efisiensi biaya, mengoptimalkan seluruh potensi upaya mengkreasikan pengalaman baru di
sinergi secara internal dan eksternal, dan mempercepat dan memperbesar penciptaan nilai bandara.
dari kemitraan strategis. strategi-strategi tersebut terbukti mampu meningkatkan kinerja
Perseroan di 2015. For Angkasa Pura, the year of 2014 was a year
of evidence that showed the results from the
Perseroan mampu mendapatkan nilai customer satisfaction Index (csI) sebesar 4,27, lebih Business Transformation through the capacity
tinggi dari yang ditargetkan sebesar 4,05 yang merupakan standar Airport council International development, facility improvement and
(AcI). realisasi pelaksanaan kinerja operasional tahun 2015 dalam rangka memenuhi kebutuhan service enhancement to create a new airport
dan kepuasan para pengguna jasa, secara umum dapat dilaksanakan dengan lancar. realisasi experience.
total pendapatan berada di atas target, sedangkan dari sisi total beban berada di bawah yang
direncanakan. Dengan demikian, Perseroan telah mampu merealisasikan total laba di tahun
2015 setelah pajak berada di atas yang di targetkan.
In accordance with the road map for the Company’s Long Term Plan (RJPP) from 2014 to 2018,
it was determined that the main target of the Company in 2015 was “Development on High
Performance Airport Operator Company”. In line with this, the Company has implemented
strategic actions include the implementation of enhance service and operation excellence,
optimizing the effectiveness and cost efficiency, optimize the full potential synergies, both
internally and externally, and accelerate and increase value creation of strategic partnerships.
These strategies are proven to improve its performance in 2015.
The Company was able to get the level of Customer Satisfaction Index (CSI) of 4.27, higher than
the target of 4.05 which is the standard of the Airport Council International (ACI). The realization
of operational performance in 2015 in order to meet the needs and satisfaction of the users of
services generally can be implemented smoothly. Realization of total income is above the target,
while from the total expenses is below the target. Accordingly, the Company has been able to
realize a total profit after tax in 2015 was above the target.
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BusInEss POTEnTIAl sTrEngTHEnIng AccElErATIng
OPTImIzATIOn BusInEss PIlArs THE cAPAcITy
ExPAnsIOn
Perubahan bisnis kebandarudaraan di Angkasa Pura Airports memiliki lima pilar kondisi bandara di bawah pengelolaan
Indonesia memberikan dampak signifikan utama yang menjadi tolak ukur keberhasilan Angkasa Pura Airports telah mengalami lack
bagi Angkasa Pura Airports. Pengoptimalan bandar udara di dunia. lima pilar tersebut of capacity. Oleh karena itu, manajemen
porsi pendapatan dari sektor non aeronautika diimplementasikan melalui proses Angkasa Pura Airports berkomitmen
pun dilakukan. pemahaman bisnis yang baik, pembentukan melaksanakan percepatan pembangunan
anak perusahaan, pengembangan soft dan pengembangan bandara.
The changes of airport business in Indonesia competence sDm, serta menjalin kerjasama
has made a significant impact on Angkasa dengan pengelola bandara terbaik di dunia. The airports under the management of
Pura Airports. Revenue share from the non Angkasa Pura Airports have experienced
aeronautics sector has also been optimized. Angkasa Pura Airports are built based on five lack of capacity. Therefore, the management
main pillars that are the benchmark of success of Angkasa Pura Airports is committed to
for airports in the world. The five pillars are accelerate the development of its airports.
implemented by following the processes:
good business comprehension, establishment
of new subsidiaries, enhancing the soft
competence of employees, and building good
relationships with the best airports operator
all over the world.
PPTT AAnnggkkAAssAA PPuurrAA II ((PPEErrssEErrOO)) || 22001155 AAnnnnuuaall RReeppoorrtt 33
Laporan Manajemen Profil Perusahaan Analisis dan Pembahasan Manajemen
Management Report Company Profile Management Discussions and analysis
Jejak langkah
Milestones
1962 1964 1965
15 november / 15 november 20 februari / 20 february 17 mei / 17 may
Pemerintah RI mengeluarkan PP No.33 Setelah melalui masa transisi selama dua Berdasarkan Peraturan Pemerintah Nomor
Tahun 1962 tentang Pendirian Perusahaan tahun, terhitung mulai tanggal 20 Februari 21 Tahun 1965 tentang Perubahan dan
Negara (PN) Angkasa Pura Kemayoran, 1964 PN Angkasa Pura Kemayoran resmi Tambahan PP Nomor 33 Tahun 1962, PN
yang ditandatangani oleh Pejabat Presiden mengambil alih secara penuh aset dan Angkasa Pura “Kemayoran” berubah nama
RI Ir. Djuanda. Tugas pokoknya adalah operasional Bandara Internasional menjadi PN Angkasa Pura dengan maksud
pengelolaan dan pengusahaan Bandar Kemayoran, Jakarta dari Kementerian untuk lebih membuka kemungkinan
Udara Kemayoran Jakarta yang saat itu Perhubungan Udara. Tanggal inilah yang mengelola bandar udara lain di wilayah
merupakan satu-satunya bandar udara kemudian ditetapkan sebagai hari jadi Indonesia.
internasional yang melayani penerbangan Angkasa Pura Airports.
dari dan keluar negeri selain penerbangan Based on Government Regulation No. 21 of
domestik. After undergoing a two-year transitional 1965 on the Amendment and Supplement
period, since 20 February 1964, PN Angkasa to Regulation No. 33 of 1962, PN Angkasa
Government of RI issued Government Pura Kemayoran officially took over all Pura “Kemayoran” changed its name to
Regulation No. 33 of 1962 concerning the the assets and operations of Kemayoran PN Angkasa Pura with a view to further
Establishment of State Corporation (PN) International Airport, Jakarta from the open up the possibility of managing other
Angkasa Pura Kemayoran, which was Ministry of Air Transportation. This date airports in Indonesia.
signed by Acting President of the Republic was then designated as the anniversary of
of Indonesia, Ir. Djuanda. The main duties Angkasa Pura Airports.
of the company were to manage and
operate the Kemayoran Airport which at
the time was the only international airport
serving inbound and outbound travel both
overseas and domestic flights.
2008 2011
22 september / 22 september 20 Oktober / 20 October 30 Desember / 30 December
Peresmian Bandara Sultan Hasanuddin Peresmian Bandara Internasional Lombok Logo baru Angkasa Pura Airports sebagai
oleh Presiden RI. (BIL) oleh Presiden RI Susilo Bambang salah satu identitas perusahaan (corporate
Yudhoyono. identity) resmi diluncurkan.
Official opening of the Sultan Hasanuddin
Airport by the President of the Republic of Official opening of Lombok International The new logo of Angkasa Pura Airports
Indonesia. Airport by the President of the Republic of as one of the corporate identities was
Indonesia, Susilo Bambang Yudhoyono. officially launched.
1 Desember / 1 December
Ground breaking proyek pembangunan
Terminal 2 (T2) Bandara Juanda, Surabaya.
Groundbreaking of Terminal 2 (T2)
construction project at Juanda Airport,
Surabaya.
4 Laporan Tahunan 2015 | PT AngkAsA PurA I (PErsErO)
Tata Kelola Perusahaan Tanggung Jawab Sosial Perusahaan Sumber Daya Manusia Laporan Keuangan
Good Corporate Governance Corporate Social Responsibility Human Capital Financial Report
1974 1987 1992
24 Oktober / 24 October 19 mei / 19 may 4 februari / 4 february
Status badan hukum PN Angkasa Pura Wilayah pengelolaan bandar udara Berdasarkan PP Nomor 5 Tahun 1992,
berubah menjadi Perusahaan Umum komersial di Indonesia di bagi dua, seiring bentuk Perum Angkasa Pura I diubah
(Perum), berdasarkan PP Nomor 37 Tahun dengan perubahan Perum Angkasa menjadi Perseroan Terbatas (PT) yang
1974. Pura menjadi Perum Angkasa Pura I dan sahamnya dimiliki sepenuhnya oleh
dibentuknya Perum Angkasa Pura II. Negara Republik Indonesia sehingga
Status of legal entity PT Angkasa Pura Perum Angkasa Pura I mengelola bandara namanya menjadi PT Angkasa Pura I
transformed into a Public Company di wilayah timur Indonesia, sedangkan (Persero).
(Perum), under Regulation No. 37 Year 1974. Perum Angkasa Pura II mengelola bandara
di wilayah barat Indonesia. Pursuant to the Government Regulation
Number 5 of 1992, the status of the company
The commercial airport management in was changed from a Public Company
Indonesia was divided into two areas, (Perum) to a Limited Liability Company
marked by the change of Perum Angkasa (PT), which shares are wholly owned by the
Pura into Perum Angkasa Pura I and the State of Republic of Indonesia, and bearing
establishment of Perum Angkasa Pura II. the name of PT Angkasa Pura I (Persero).
Perum Angkasa Pura I manages airports
in the eastern part of Indonesia and Perum
Angkasa Pura II manages airports in the
western part of Indonesia.
2012 2013
6 Januari / 6 January 20 februari / 20 february 2 Januari / 2 January
Pembentukan Anak-anak Perusahaan, Peluncuran identitas perusahaan Implementasi Project Enterprise Resource
yaitu Angkasa Pura Hotels, Angkasa Pura (corporate identity) berupa visi, misi, dan Planning (ERP) tahap pertama.
Property dan Angkasa Pura Logistics. nilai-nilai perusahaan baru. Turut pula di-
launching hymne dan mars serta seragam Implementation of the First Phase of Project
Establishment of Subsidiaries, those are baru perusahaan. Enterprise Resource Planning (ERP).
Angkasa Pura Hotels, Angkasa Pura
Property, and Angkasa Pura Logistics. Launching of corporate identity in the
form of new company vision, mission, and 4 Januari / 4 January
values. The company’s hymn and march as
9 februari / 9 february well as new uniform were also launched. Pendirian SBU Commercial Ngurah
Rai sesuai dengan Keputusan Direksi
Pembentukan Anak Perusahaan Angkasa No.KEP.02/OM.01.01/2013.
Pura Supports.
Establishment of Ngurah Rai Commercial
Establishment of subsidiary Angkasa Pura SBU pursuant to the Decision of the Board
Supports. of Directors No. KEP.02/OM.01.01/2013.
PT AngkAsA PurA I (PErsErO) | 2015 Annual Report 5
Laporan Manajemen Profil Perusahaan Analisis dan Pembahasan Manajemen
Management Report Company Profile Management Discussions and analysis
2013 2014
6 Januari / 6 January 14 februari / 14 february 15 september / 15 september
Pengalihan tugas pengelolaan Pengoperasian Terminal 2 Bandara Peresmian Bandara Internasional Sultan
kenavigasian ke Perusahaan Umum Internasional Juanda Surabaya. Aji Muhammad Sulaiman Sepinggan
Lembaga Penyelenggara Pelayanan Balikpapan dan Terminal 2 Bandara
Navigasi Penerbangan Indonesia Operation of Terminal 2 at Juanda Internasional Juanda Surabaya oleh
(Perum-LPPNPI) berdasarkan Peraturan International Airport, Surabaya. Presiden RI.
Pemerintah Nomor 77 Tahun 2012.
Official opening of Sultan Aji Muhammad
22 maret / 22 march
Re-assignment of navigation management Sulaiman Sepinggan International Airport,
to the Indonesian Air Navigation Service Balikpapan and Terminal 2 Juanda
Pengoperasian Terminal Baru Bandara
Provider Institution (Perum-LPPNPI) International Airport, Surabaya officially
Internasional Sepinggan Balikpapan.
pursuant to Government Regulation opened by the President of the Republic of
Number 77 of 2012. Indonesia.
Operation of the new terminal at Sepinggan
International Airport.
7 April / 7 April 17 september / 17 september
Pengoperasian kembali Bandara 17 Juni / 17 June Pengoperasian Terminal Domestik
Selaparang untuk sekolah penerbangan. Bandara Internasional I Gusti Ngurah Rai
Ground breaking Pengembangan Bandara Bali.
Re-operation of Selaparang Airport for Internasional Ahmad Yani Semarang.
flight school. Operation of Domestic Terminal at I Gusti
Groundbreaking for the development Ngurah Rai International Airport, Bali.
of Ahmad Yani International Airport,
12 september / 12 september Semarang.
19 Desember / 19 December
Pengoperasian terminal baru Bandara
Internasional I Gusti Ngurah Rai. Peresmian Bandara Internasional I Gusti
Ngurah Rai Bali oleh Menteri Perhubungan.
Operation of the new terminal at I Gusti
Ngurah Rai International Airport. Official opening of I Gusti Ngurah Rai
International Airport by the Minister of
Transportation.
2015
18 mei / 18 may 17 Agustus / 17 August 13 Desember / 13 December
Ground breaking Bandara Pengoperasian Terminal B Bandara Pengoperasian Terminal Khusus
Syamsudin Noor Banjarmasin. Adisutjipto Yogyakarta. Umroh Bandara Juanda.
Ground breaking of Syamsudin Operation of Terminal B at Operation of Special Terminal for
Noor Airport, Banjarmasin. Adisutjipto Airport, Yogyakarta. Umroh at Juanda Airport.
6 Laporan Tahunan 2015 | PT AngkAsA PurA I (PErsErO)
Tata Kelola Perusahaan Tanggung Jawab Sosial Perusahaan Sumber Daya Manusia Laporan Keuangan
Good Corporate Governance Corporate Social Responsibility Human Capital Financial Report
PPTT AAnnggkkAAssAA PPuurrAA II ((PPEErrssEErrOO)) || 22001155 AAnnnnuuaall RReeppoorrtt 77
Laporan Manajemen Profil Perusahaan Analisis dan Pembahasan Manajemen
Management Report Company Profile Management Discussions and analysis
KEUNGGULAN
usAHA
BUSINESS EXCELLENCE
A A A A
AIRLINE AIRLINE AIRLINE AIRLINE
13.2kg 11kg 0kg 15kg
88 LLaappoorraann TTaahhuunnaann 22001155 || PPTT AAnnggkkAAssAA PPuurrAA II ((PPEErrssEErrOO))
Tata Kelola Perusahaan Tanggung Jawab Sosial Perusahaan Sumber Daya Manusia Laporan Keuangan
Good Corporate Governance Corporate Social Responsibility Human Capital Financial Report
1
WORLD CLASS ICT &
MANAGEMENT SYSTEM
Dalam upaya untuk memiliki world class ICT and In its efforts to have a world class ICT and
management system, master plan ICT 2014-2018 management system, ICT Master Plan 2014-2018
telah disahkan oleh Board of Director dan telah has been approved by the Board of Directors and
di sosialisasikan di kantor pusat. Untuk penerapan has been socialized in the central office. For the
ICT system yang efektif, beberapa program kerja application of ICT systems that are effective, some
IT Group 2015 telah memasuki proses pengadaan of the work program IT Group in 2015 has entered
dan pelaksanaan pekerjaan, seperti program the process of procurement and implementation
pengadaan aplikasi SIOPSKOM, penyempurnaan of the work, such as the procurement program
aplikasi Human Capital Information System application SIOPSKOM, improved application
(HCIS) dan pengadaan data center kantor pusat, Human Capital Information System (HCIS) and
implementasi Document Management System, procurement of data center headquarters,
pengadaan perangkat lunak windows server, implementation of the Document Management
share point dan SQL server. Perseroan juga telah System, supplying device windows server software,
mengimplementasikan sistem informasi keuangan Share Point and SQL server. The Company
terintegrasi dengan Real Estate Management has also implemented an integrated financial
(REM), Material Management (MM), dan Plan information system by Real Estate Management
Management (PM). Di samping itu Perseroan (REM), Materials Management (MM), and Plan
telah melakukan penyempurnaan implementasi Management (PM). In addition, the Company has
ERP-SAP tahap II yaitu dari sisi Komersial, General made improvements ERP-SAP implementation
Affair, dan Procurement yang terintegrasi dengan phase II on the side of Commercial, General Affairs
keuangan. and Procurement integrated with finance.
PT AngkAsA PurA I (PErsErO) | 2015 Annual Report 9