Table Of ContentIsabelle Linden · Shaofeng Liu
Fátima Dargam · Jorge E. Hernández (Eds.)
Decision Support Systems IV –
1
2
2 Information and Knowledge
P
BI Management in Decision Processes
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Euro Working Group Conferences, EWG-DSS 2014
Toulouse, France, June 10–13, 2014
and Barcelona, Spain, July 13–18, 2014
Revised Selected and Extended Papers
123
Lecture Notes
in Business Information Processing 221
Series Editors
Wil van der Aalst
Eindhoven Technical University, Eindhoven, The Netherlands
John Mylopoulos
University of Trento, Povo, Italy
Michael Rosemann
Queensland University of Technology, Brisbane, QLD, Australia
Michael J. Shaw
University of Illinois, Urbana-Champaign, IL, USA
Clemens Szyperski
Microsoft Research, Redmond, WA, USA
More information about this series at http://www.springer.com/series/7911
Isabelle Linden Shaofeng Liu
(cid:129)
á á
F tima Dargam Jorge E. Hern ndez (Eds.)
(cid:129)
–
Decision Support Systems IV
Information and Knowledge
Management in Decision
Processes
Euro Working Group Conferences, EWG-DSS 2014
–
Toulouse, France, June 10 13, 2014
–
and Barcelona, Spain, July 13 18, 2014
Revised Selected and Extended Papers
123
Editors
Isabelle Linden Fátima Dargam
University of Namur SimTech SimulationTechnology
Namur Graz
Belgium Austria
Shaofeng Liu Jorge E. Hernández
University of Plymouth University of Liverpool
Plymouth Liverpool
UK UK
ISSN 1865-1348 ISSN 1865-1356 (electronic)
Lecture Notesin Business Information Processing
ISBN 978-3-319-21535-8 ISBN978-3-319-21536-5 (eBook)
DOI 10.1007/978-3-319-21536-5
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Preface
This fourth edition of the EURO Working Group on Decision Support Systems
(EWG-DSS) includes selected and extended papers from two major events organized
by EWG-DSS in 2014, complemented by an open call on the topic “Information and
Knowledge Management in Decision Processes.” The events include the GDN 2014
conference, co-organized by the EWG-DSS and the INFORMS-GDN group; and the
DSSStream organizedbytheEWG-DSSintheIFORS internationalconference.Both
events were partially supported and sponsored by the EURO Working Group on
Decision Support Systems (EWG-DSS) and the Association of European Operational
Research Societies (EURO), respectively, in cooperation with: the Business Admin-
istration Department of the University of Macedonia in Greece; SimTech Simulation
Technology in Austria; University of Toulouse and the Institut de Research en Infor-
matique de Toulouse (IRIT) in France; the University of Liverpool Management
School (ULMS) in the UK; UNINOVA Computational Intelligence Research Group
(CA3)inPortugal;SchoolofManagement,UniversityofPlymouthintheUK;Instituto
de Lógica Filosofia e Teoria da Ciência (ILTC) in Brazil; the University of Namur in
Belgium; and the University of Belgrade in Serbia.
The major objective of both the GDN 2014 Conference held in Toulouse, France,
duringJune10–13,2014,andthe20thIFORSInternationalConference–DSSStream
(with eight sessions) held in Barcelona, Spain, during July 13–18, 2014, was to bring
togetheracademics,researchers,practitioners,andenterpriseprofessionalsinterestedin
modeling, implementing, and deploying decision support systems for enhancing the
decision-makingprocessindifferent types ofenvironments,considering conceptualas
well as applied approaches. Contributions in both events involved a rich variety
ofthemes.Particularattentionwasfocusedoninformationandknowledgemanagement
in decision processes.
At the two events, over 120 papers were presented and assessed by a group of
experts and reviewers, including members of the EWG-DSS. In conjunction with the
twoimportanteventsorganizedbyEWG-DSSin2014andtheopencall,weassembled
acollectionofhigh-qualitysubmissions.Tenpapersofthehighestqualityasrankedby
the Selection Committee were chosen and the authors were invited to extend their
papers and submit them for consideration to the LNBIP publication. Moreover, the
open Call for Papers attracted another four submissions. The submitted papers were
thenputthrougharigorousreviewprocess.Finally,eightpapersthatreceivedthebest
evaluation results from the reviewers were selected for publication in this book.
The selected contributions comprise a set of four papers focused on knowledge
sharing: “The Contribution of Knowledge Sharing to Organizational Performance and
DecisionMaking:ALiteratureReview,”authoredbyOluwafemiOyemomi,Shaofeng
Liu, and Irina Neaga; “Multicriteria Decision Aid Method for Knowledge Sharing,”
authoredbySarraBouzayaneandInèsSaad;“ACollaborativeSpatialDecisionSupport
SystemfortheCapacitatedVehicleRoutingProblemonaTabletopDisplay,”authored
VI Preface
by Nikolaos Ploskas, Ioannis Athanasiadis, Jason Papathanasiou, and Nikolaos
Samaras; and the contribution entitled “Trust and Understanding in Face-to-Face and
OnlineNegotiation,”byYvonnevanderToorn,PervanderWijst,andDebbyDamen.
Asecondsetoffourpapersstudiestheinformationmodelsdevelopedtosupportthe
decision process: “Discovering Characteristics That Affect Process Control Flow,”
authored by Pavlos Delias, Daniela Grigori, Mohamed Lamine Mouhoub, and Alexis
Tsoukias; “Study on Temporal Change of Social Context: In the Case of Bicycle
Riding Issue in Japan,” authored by Madoka Chosokabe, Hiroki Takeyoshi, and
Hiroyuki Sakakibara; and the contribution entitled “Timing and Decision Making” by
Gil Greenstein.
We would like to take this opportunity to express our gratitude to all those who
contributed to the EWG-DSS research events in 2014, including authors, reviewers,
Program Committees, and institutional sponsors. Finally, we hope you will find the
contentsofthisEWG-DSSLNBIPeditionusefulandinterestingforyourownresearch
activities.
July 2014 Isabelle Linden
Shaofeng Liu
Fátima Dargam
Jorge E. Hernández
EURO Working Group on Decision Support Systems
The EWG-DSS is a Working Group on Decision Support Systems within EURO, the
Association of the European Operational Research Societies. The main purpose of the
EWG-DSS is to establish a platform for encouraging state-of-the-art high-quality
research and collaboration work within the DSS community. Other aims of the
EWG-DSS are to:
(cid:129) Encourage the exchange of information among practitioners, end-users, and
researchers in the area of decision systems.
(cid:129) Enforce networking among the DSS communities available and facilitate activities
that are essential for the start up of international cooperation research and projects.
(cid:129) Facilitate professional, academic, and industrial opportunities for its members.
(cid:129) Favor the development of innovative models, methods, and tools in the field
decision support and related areas.
(cid:129) Actively promote the interest in decision systems in the scientific community by
organizing dedicated workshops, seminars, mini-conferences, and conference
streams in major conferences, as well as editing special and contributed issues in
relevant scientific journals.
TheEWG-DSSwasfoundedwith24members,duringtheEUROSummerInstituteon
DSSthattookplaceatMadeira,Portugal,inMay1989,organizedbytwowell-known
academics of the OR community: Jean-Pierre Brans and José Paixão. The EWG-DSS
grouphassubstantiallygrownalongtheyears.Currently,wehaveover250registered
multinational members.
Through the years, much collaboration among the group members generated
valuable contributions to the DSS field, which resulted in many journal publications.
Since its creation, the EWG-DSS has held annual meetings in various European
countries, and has taken active part in the EURO conferences on
decision-making-related subjects. Starting from 2015, the EWG-DSS is establishing
a new annually organized conference, namely, the International Conference on
Decision Support System Technology (ICDSST).
The EWG-DSS Coordination Board comprises: Pascale Zaraté (France), Fátima
Dargam (Austria), Rita Ribeiro (Portugal), Shaofeng Liu (UK), Isabelle Linden
(Belgium), Jorge E. Hernández (UK/Chile), Jason Papathanasiou (Greece), and Boris
Delibašić (Serbia).
Reviewing Committee
Adiel Teixeira De Federal University of Pernambuco, Brazil
Almeida
Francisco Antunes INESC Coimbra and Beira Interior University, Portugal
Marko Bohanec Jožef Stefan Institute, Slovenia
João Clímaco University of Coimbra, Portugal
VIII EURO Working GrouponDecisionSupport Systems
Fatima Dargam SimTech Simulation Technology, Austria
Pavlos Delias Kavala Institute of Technology, Greece
Boris Delibasic University of Belgrade, Serbia
Michael Doumpos Technical University of Crete, Greece
Jorge Freire De University of Porto, Portugal
Sousa
Evangelos Technical University of Crete, Greece
Grigoroudis
Jorge E. Hernández University of Liverpool, UK
Miloš Jovanović University of Belgrade, Serbia
Peter Keenan University College Dublin, Ireland
Kathrin Kirchner Berlin School of Economics and Law, Germany
Isabelle Linden University of Namur, Belgium
Shaofeng Liu University of Plymouth, UK
Nikolaos Matsatsinis Technical University of Crete, Greece
José María Universidad de Zaragoza, Spain
Moreno-Jiménez
Petraq Papajorgji Canadian Institute of Technology, Canada
Jason Papathanasiou University of Macedonia, Greece
Francois Pinet Cemagref, France
Nikolaos Ploskas University of Macedonia, Greece
Rita Ribeiro UNINOVA – CA3, Portugal
Rudolf Vetschera University of Vienna, Austria
Pascale Zarate IRIT/Toulouse University, France
Contents
The Contribution of Knowledge Sharing to Organizational Performance
and Decision Making: A Literature Review . . . . . . . . . . . . . . . . . . . . . . . . 1
Oluwafemi Oyemomi, Shaofeng Liu, and Irina Neaga
Multicriteria Decision Aid Method for Knowledge Sharing. . . . . . . . . . . . . . 13
Sarra Bouzayane and Inès Saad
A Collaborative Spatial Decision Support System for the Capacitated
Vehicle Routing Problem on a Tabletop Display. . . . . . . . . . . . . . . . . . . . . 26
Nikolaos Ploskas, Ioannis Athanasiadis, Jason Papathanasiou,
and Nikolaos Samaras
Trust and Understanding in Face-to-Face and Online Negotiations . . . . . . . . 37
Yvonne van der Toorn, Per van der Wijst, and Debby Damen
Discovering Characteristics that Affect Process Control Flow. . . . . . . . . . . . 51
Pavlos Delias, Daniela Grigori, Mohamed Lamine Mouhoub,
and Alexis Tsoukias
Study on Temporal Change of Social Context: In the Case of Bicycle
Riding Issue in Japan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Madoka Chosokabe, Hiroki Takeyoshi, and Hiroyuki Sakakibara
Matrix Representation of a Basic Hierarchical Graph Model for Conflict
Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Shawei He, D. Marc Kilgour, and Keith W. Hipel
Timing and Decision Making. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Gil Greenstein
Author Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
