datuk jake abdullah

17 Pages·2017·9.56 MB·English

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consumer.forum.malaysia cfm_malaysia NEWSLETTER
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ISSUE OF THE QUARTER - THE NEED FOR SPEED DIGITAL LIFE - STAY SAFE IN THE VIRTUAL WORLD
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5G is going to revolutionize internet speed and more Cyber Security Awareness Month is all about safeguarding
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yourself online
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S H O U T !
PUBLISHED BY THE COMMUNICATIONS AND
MULTIMEDIA CONSUMER FORUM OF MALAYSIA
THE WORD WITH...
DATUK
JAKE ABDULLAH
Fit as a fiddle and hungry for success
WIN EXCITING
SHOUT! MAGAZINE
GOODIES FROM CFM
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INTRO
WHAT’S INSIDE
3 THINGS YOU WILL
LEARN IN THIS ISSUE THE NUMBERS 3
Check out the Ericsson Report on Mobile Subscription
Outlook for an insight on the latest mobile network
SOCIAL technology and what is coming to us next in the near future
1
MEDIA HACKS
ON THE WIRE 4
From muting trolls to using
The latest news and events happening in Communications
multiple filters, we’ve got you
and Multimedia Consumer Forum of Malaysia
covered.
SOCIAL MEDIA LIFE 6
SOCIAL MEDIA HACKS
HOW TO STOP Your guides to use social media for personal
2
VOICEMAIL satisfaction to polishing your marketing strategy
Voicemail keeps squeezing TOP GEAR 7
your mobile phone expenses?
E D I T O R ’ S N O T E Discover your options of smartphones with dual
Get the right information to
lens camera - the future of mobile photography
So far in 2017, we have witnessed a lot of advancement stop the service.
in the tech world. Breakthroughs include improving
THE WORD 8
connectivity, speed and even enhancing reality.
DATUK JAKE ABDULLAH
And that’s why for our Issue of the Quarter, we will SPLENDID The CEO of Astro Radio and fitness enthusiast tells us more
uncover what 5G is all about, what it has to offer and about his work and passion
SMA3RTPHONE
its future in Malaysia. It’s bringing more than just an
evolution in mobile network technology, so read on to PHOTOGRAPHY
CONNECTED 10
find out with us.
Up your Insta game by
MMA FIGHTER: ANN OSMAN
But 2017 has also witnessed an increased awareness getting the best out of your
The beauty with impressive skills shares her
about cybercrime threats and cases that have loomed smartphone camera. Just follow experiences and what it takes to be a champion
ominously. Each innovation we achieve comes with
our tips and you’re ready for
its challenges and vulnerabilities. So, to empower our
your trip! ISSUE OF THE QUARTER 11
readers with the right knowledge, we’re also bringing
you some useful tips and guides in this issue.
HEADING TOWARDS THE FUTURE: 5G
Uncover what 5G is all about and its future in Malaysia
As you flip over to the Digital Life section, you’ll
discover how to stay safe online by guarding your PC
and mobile. These guides are presented to you as we are APPZONE 12
celebrating the awareness spirit of the Cyber Security SHOUT!
TOP PHONE SECURITY APPS
Awareness month in October. It’s everything you need
Prevent privacy intrusion and check out our picks
to stay safe and be prepared towards everything digital. is published on a quarterly basis by:
for the best security apps
Communications and Multimedia
We’re also digging deeper into security issues by giving Consumer Forum of Malaysia (CFM)
you the top picks of phone security apps. Just fold over Malaysian Communications & DIGITAL LIFE 13
the Appzone page and you’ll find the options to keep Multimedia Commission (MCMC),
CYBER SECURITY AWARENESS
your little smartphones guarded. One simple step in Off Persiaran Multimedia,
security can go a long way! Jalan Impact, MONTH (OCTOBER)
Review your online safety practices and discover what
63000 Cyberjaya, Selangor
As the icing on the cake, we feature Datuk Jake Abdullah, T: 03-8320 9033 makes the awareness month so important to us
a well-known figure in the broadcast industry as well as F: 03-8320 9083
in the fitness field. Read on as we uncover what keeps W: www.consumerinfo.my HANDS ON 14
him going. And don’t miss our interview with Malaysian
MMA fighter, Ann Osman. Her fiery passion will surely VOICEMAIL SERVICE
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we’re sure you will enjoy reading to the finish.
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Be smarter, and be informed! SMARTPHONE PHOTOGRAPHY
You’ll love our tips and guides to more impressive
Megat Ishak Ma’amunor Rashid shots by just using your smartphone!
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Editor
2 QUARTER THREE 2017
THE NUMBERS
M O B I L E S U B S C R I P T I O N S O U T L O O K
As the world is heading towards a more advanced mobile network technology, 5G deployments are anticipated globally. The advancement is necessary to
fuel the increasing data speeds and Internet of Things (IoT) infrastructure.
Currently, our 4G network is enhanced to LTE-Advanced and LTE-Advanced Pro to cater the needs for more data speeds. The massive digitilization process
is still ongoing and according to Ericsson Mobility Report, LTE is expected to become the dominant mobile access technology in 2018, and will likely reach
5 billion subscriptions by the end of 2022.
MOBILE SUBSCRIPTIONS BY TECHNOLOGY (BILLION)
EXPLANATION:
The standards for different generations of mobile cellular
networks:
2G – GSM or CDMA
3G – WCDMA
4G – LTE, HSPA+ all based on WCDMA, Wi-Max
5G – The fifth generation of mobile networks technology

SMARTPHONE SUBSCRIPTIONS BY TECHNOLOGY
EXPLANATION:
The standards for different generations of mobile cellular
networks:
2G – GSM or CDMA
3G – WCDMA
4G – LTE, HSPA+ all based on WCDMA, Wi-Max
5G – The fifth generation of mobile networks technology
Source: Ericsson Mobility Report June 2017 QUARTER THREE 2017 3
ON THE WIRE
T H E L A T E S T H A P P E N I N G S
A N D E V E N T S W I T H C F M
HUGE RESPONSES AT CFM POCKET TALK
21 June 2017 | Nilai, Negeri Sembilan
CFM raises awareness on its crucial functions and roles as well as tips to be smart
communications and multimedia consumers in its Pocket Talk. The talk was held
for “Student Exit Programme - Consumer Awareness Talk” in front of about 200
audiences at KPJ Healthcare University College Nilai. CFM was represented by
Communications and Public Relations Executive, Nurul Hafiz Haque Fazlul Haque
as the speaker.
CFM TALKS AT CJ WOW SHOP BERITA TV9 INTERVIEWS CFM
10 July 2017 | Balai Berita Anjung Riong, CHAIRMAN
Bangsar 24 July 2017 | Wisma Tune Talk, Damansara Heights
CFM shed some light on choosing the best telco plans
to save more money on Berita TV9. CFM Chairman,
Megat Ishak Maamunor Rashid was interviewed in Berita
TV9 segment, “Bijak Belanja”. With plenty of choices for
consumers these days, Megat Ishak gave recommendations
on the things that consumers need to research on before
buying telco plans that they really need.
CFM’S INTERVIEW WITH BERNAMA
25 July 2017 | MCMC, Cyberjaya
Director of CFM, Ahmad Izham Khairuddin
CFM Chairman, Megat Ishak Maamunor Rashid was
gave a talk on the roles and functions of CFM as
interviewed by BERNAMA to raise awareness on
well as tips to be smarter consumers to CJ Wow CFM’s role to protect consumer rights. Among the
Shop staffs at New Straits Times Press (NSTP) topics highlighted were prepaid validity period, top 5
Bangsar. The CFM Pocket Talk session was held complaints received by CFM, and CFM’s MY Mobile
from 9.30 a.m and ended at 12 p.m. Rights mobile app.
CFM SHARES USEFUL TIPS WITH TRAXX FM AN INTERACTIVE
LISTENERS SESSION AT UEM
3 August 2017 | Wisma Radio, Angkasapuri, Kuala Lumpur SUNRISE
10 August 2017 | Solaris Dutamas,
Kuala Lumpur
CFM was invited to Wellness of the
Week (WOW) Session at UEM Sunrise
to educate more people about CFM’s
important roles and responsibilities,
and to share tips and guides on how
to be a smarter consumer. The talk
CFM has helped to enlighten the public about how to choose was given by the Director of CFM,
the best telco plans to get the best out of their money on Traxx Ahmad Izham Khairuddin in a
FM. The well-known radio station invited the Chairman, Megat very engaging session in which the
Ishak Maamunor Rashid to share some tips as well as the top 5 audience also participated in an online
consumer complaints received by CFM. The live interview started quiz conducted by CFM Director. The
at 11.15 a.m and ended at 11.45 a.m. programme lasted for an hour.
4 QUARTER THREE 2017
ON THE WIRE
CFM PARTICIPATES IN ANNEYONG HASEYO DAY INCREASING CONSUMER AWARENESS AT
15 August 2017 | Pengerang, Johor ANNEYONG HASEYO DAY
20 August 2017 | Bagan Datuk, Perak
CFM participates in Anneyong Haseyo Day in conjunction with
promoting 1Malaysia Internet Centre while publicizing on the
ICT developments and activities. The exhibition was graced by
In conjunction with 1Malaysia Internet Centre promotion, CFM exhibits at Anneyong the presence of Deputy Chief of Bagan Datuk UMNO Division,
Haseyo Day with around 100 participants at Dewan Saidina Abu Bakar, SK Telok Datuk Khairuddin Tarmizi and Chief Officer of Safety Security,
Ramunia. The half-day exhibition was attended by Tanjung Surat assemblyman, Dato’ Monitoring New Media, Compliance and Advocation of MCMC,
Ir. Syed Sis A. Rahman and Chief Officer of Safety Security, Monitoring New Media, Dr. Mazlan Ismail and 200 participants. The event that took place in
Compliance and Advocation of MCMC, Dr. Mazlan Ismail. Anneyong Haseyo Day was Dewan Dato’ Muhammad Jamrah, Sungai Sumun, was carried out
also held to publicize ICT developments and activities resulted from the collaboration by Korean students to promote cultural exchange between Malaysia
between the Malaysia ICT Volunteer (MIV) and International ICT Volunteers (IIV) and South Korea. CFM participated an an exhibitor to educate the
programme. CFM was on the ground to enhance awareness on consumer rights and local community on their rights and how to lodge their complaints
to share tips on communication and multimedia issues to the public. to CFM. The event took place from 9 a.m. until 2.30 p.m.
POCKET TALK CONTINUES AT UEM SUNRISE AN IN-DEPTH INTERVIEW AT UFM
16 August 2017 | Nusajaya, Johor 22 August 2017 | UiTM Shah Alam
As an effort to increase engagement
with the public, CFM held another
Pocket Talk at UEM Sunrise Berhad
in Ledang Heights, Johor. The talk was
given by CFM Director, Ahmad Izham
Khairuddin to an audience of about 30
staffs of UEM Sunrise Berhad. In the
one-hour session, topics highlighted
were the roles and functions of CFM
as well as tips and guides to be a CFM was invited to a live interview with UFM to talk about the roles and functions
smarter consumer. of CFM, tips to choose the best telco plans and 5 types of complaints received by
CFM. Director of CFM, Ahmad Izham Khairuddin, was the spokesperson in the
SHARING USEFUL ROAMING TIPS WITH JOHOR FM
one-hour slot from 10 a.m. until 11 a.m.
16 August 2017 | Jabatan Penyiaran Malaysia Johor, Johor Bahru
CFM REACHES CONSUMERS IN KEDAH
25 August 2017 | Kubang Pasu, Kedah
CFM was invited by Pusat Internet 1Malaysia
(Pi1M) Kubang Pasu to deliver a talk about
the communication and multimedia issues to
school teachers, government staff and the local
CFM Director, Ahmad Izham Khairuddin was interviewed by Johor FM community at SM Sains Kubang Pasu. The speaker
for the “Ekspresi” segment. The 30-minute interview aimed at sharing was the Deputy Chairman of CFM, Mohamad
international roaming tips for Haj pilgrims as well as raising awareness on Yusrizal Dato’ Yusoff, who also touched on the
the role of CFM and the five types of complaints received by CFM. The live roles and functions of CFM and guides to be
interview started at 3.30 p.m until 4.00 p.m. smart consumers with around 50 people.
QUARTER THREE 2017 5
SOCIAL MEDIA LIFE
S O C I A L M E D I A H A C K S Y O U S H O U L D K N O W
Whether it’s to manage personal accounts better, or to up your marketing game, be familiar with these time-saving hacks to
optimize social media usage.
CREATE A COLLECTION OF YOUR FAVOURITE IMAGES ON INSTAGRAM
If you have saved a lot of images on Instagram, it’s a good idea to avoid STEP 1 STEP 2 STEP 3
the visually appealing clutter by saving photos in specific folders. On
your profile, click the bookmark tab (the top-right tab above your
photos) to view saved images. Then click “Collections” tab and start
creating your folder. To move saved pictures to the designated folder,
simply click “Add to Collection”. Now instead of having to scroll
through your saved photos, you can stack them in specific categories
like “Food” or “Favourite places”.
USE INSTAGRAM FILTERS WITHOUT BLOCK WORDS THAT DAMAGE YOUR REPUTATION
POSTING ANY PHOTOS ON FACEBOOK
If you already have your favourite Instagram filters, If you run a Facebook page and want to get rid of some terrible haters, you can ban
perhaps you knew that you can’t apply a filter without the comments that use specific negative words. In your Page Settings, go to “Page
having to post the photo. Luckily, if you want to use Moderation” and add words that you want to ban from your page like “unfollowing” or
Instagram merely for the filters but are not ready to “unlike”. When a banned word is used, the comment will be hidden from the general
post the photo yet, you can just publish it while your public, but still visible to the person who commented and his/her friends. Although it
phone is on airplane mode. But make sure that you have doesn’t ban the comment entirely, at least you can reduce the negative vibes.
turned on the “Save Original Photo” in your settings.
So now, turn on your airplane mode, and like you
normally do on Instagram, upload the photo, edit it and
click “Share”. The upload will fail, but the edited photo
will be in your phone’s gallery.
HANDLE THE TROLLS
TORN BETWEEN TWO SNAPCHAT POST-CAPTURE FILTERS ON A SNAP? USE BOTH
LIKE A PRO
If you want your snap to look extra vibrant and use filters like the temperature and
If a comment on your Facebook
geotag at the same time, simply swipe to add one filter. Next, while holding down one
page doesn’t contain any banned
finger on your screen, slide another finger to add another filter. Now your snaps tell
words but you would like to
more stories than ever.
delete it, the best way is to
use the hide option. Deleting
comments will only trigger the GET OVER THE 140-WORD LIMIT ON TWITTER
trolls to comment even more.
Long-winded stories can still be conveyed on Twitter by using a chain of tweets, or thread. All
By hiding it, only the trolls
you have to do is reply to your own tweet, but make sure to remove the “@” mention to your
and their followers can see the
name so you don’t look like you are talking to yourself. To keep the readers’ eyes on your tweets,
comment, but the public won’t.
end each tweet with some kind of teasers, like an ellipsis or a cliffhanger. After this, readers who
You can simply do so by clicking
see the first tweet or any tweet in the chain can read the full story by simply clicking “View
at the top-right corner on the
Conversation” option. This tip comes in really handy when you need to elaborate on an issue.
trolls’ comment.
6 QUARTER THREE 2017
TOP GEAR
I T I S T I M E F O R D U A L - C A M E R A
S M A R T P H O N E S
Is dual-lens smartphone camera really a thing right now? Importantly, having two cameras on the smartphone enables it to capture more details and produce
a better quality picture. It also makes it easier to snap a picture with a blurred background and to get better pictures when zooming in. What is more,
dual-lens cameras will push the envelope for more impressive snapshots of reality!
Dual camera phones are made out of two cameras made up of a primary camera and a secondary camera. The primary camera does more or less the same
work as it normally does in a typical single-lens smartphone while the secondary camera normally has either of these two features. The first is to add clarity
to the image captured through better contrast offered by a monochrome lens while the second provides a telephoto lens to enhance the zooming feature.
Depending on the setting, one camera can be used to take the picture while the other captures the depth of field to produce a more professional looking
image, almost similar to those captured with a DSLR. With a lot to offer for smartphone photography, here are the top choices for dual-camera smartphones.
LG G5
Price starts from RM1,999
The LG G5 is the first LG smartphone with a dual-camera setup. With an F1.8
aperture and optical image stabilization, the main 16MP module is fundamentally
similar to the G4 in terms of specification and provides a 78-degree angle of view
which is not much different from most current high-end smartphone cameras LG is
accomplishing something very surprising with the G5, because each lens can shoot
independently, and both are free to be used with any of the camera features available
on the G5.
iPhone 7 Plus
Samsung Galaxy Note 8
Price starts from RM3,799
Price starts from RM3,999
Released in October 2016, the
Samsung Note 8 features dual-lens technology, and this feature alone will definitely
iPhone 7 Plus was launched
trigger many photography inclined smartphone users to give it a very close look indeed.
together with iPhone 7 but
The dual-cameras will feature six-element lenses optical image stabilization combined to
with the addition of a second
provide 3x optical zoom. If you’ve ever wanted to get a close-up shot at a concert using
12-megapixel telephoto lens
only your phone, this might be your handset of choice.
that allows for up to 2x optical
zoom. The second lens, which is
absent in the standard iPhone 7,
offers double the focal length to
act like a 2x multiplier; making Nokia 8
far-away subjects look closer
Price starts from RM3,030
in the frame compared to most
wide-angle cameras.
HMD Global is also apparently working on its first flagship smartphone Nokia
8 that could give tough competition to its opponent with dual rear cameras. The
dual rear camera is setup with Carl Zeiss lens optics stacked vertically. HMD is also
betting big on Nokia 8’s “bothies” mode - the ability to capture images and videos
from front and rear cameras at the same time.
Hydrogen One
Price starts from RM1,195
The professional-camera company RED also announced plans to launch its first smartphone, the Hydrogen One in
early 2018. However, its dual-camera system is still functionally unclarified and it is anyone’s guess if whether RED will
utilize the setup for zooming, wide-angle shots, monochrome images, or something totally new. The camera module at
the back is quite big and the phone over all looks rugged and tough.
QUARTER THREE 2017 7
THE WORD
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CCEEOO OOFF AASSTTRROO RRAADDIIOO
WITH VAST EXPERIENCE IN THE BROADCAST AND ENTERTAINMENT
INDUSTRY, DATUK JAKE ABDULLAH IS SOWING THE SEEDS OF SUCCESS.
JUGGLING BETWEEN LIFE AND AN EXCITING CAREER, THE CEO OF ASTRO
RADIO IS TAKING ALL IN HIS STRIDE.
8 QUARTER THREE 2017
THE WORD
1. How did you start your career in 5. Your first handphone was… 10. Which is more important to you, more
broadcasting? talk time or more data?
A Nokia.
I joined the company as an announcer and Data. It is important to get your facts right.
music executive in 1996. I still remember
how excited I was with the thought of 6. You’re embarrassed to admit it, but you
embarking onto something revolutionary in watch… (TV series/movie) 11. First thing you check on your smartphone
the radio broadcasting industry. It was also when you wake up in the morning?
A lot of Disney Movies.
a timely opportunity as I wanted to make
My social feed and football scores.
a transition from the previous job that
involved a lot of late nights for my daughter,
7. If you could let loose on your social media
Larissa who was just a baby then. 20 years
for one day, you would post… 12. Which would you choose? A phone with
has passed, and I have gained so many great
awesome camera or long-lasting battery?
friends whom I can proudly call family.
Somehow I don’t think it would be any
different from what I’m doing now as Definitely a longer-lasting battery as you
I mainly focus on health, fitness and can always edit your photos.
2. The biggest challenge you encountered in
motivation.
your career and how did you overcome it?
13. Best mobile game you ever played?
It was a difficult decision to leave Astro
8. You’re an Apple or Android fanboy/
when I was offered to serve at iM4U in
I actually don’t play many games on
fangirl?
2012. I was the CEO of iM4U for a year and
mobile but I did spend a few years Candy
returned to Astro in 2013.
Apple! Crush-ing.

3. Celebrity that you consider as icon?
9. Five of your favorite apps that you must 14. What do you enjoy doing the most?
have in your smartphone?
I enjoy fitness, hence definitely Dwayne
I enjoy working out in the gym and I always
“The Rock” Johnson.
I have a few. I love Snapseed, definitely a make it a point to spend time with my

great photo editing tool; Waze as I am bad family and friends.
with directions and my Pacer app which I
4. If you could travel back in time, what
use to track my runs.
would you say to the 10 years old you?
15. Have you heard of the CFM before this?
Learn a skill or trade when you are young…
Most definitely.
and there will be this one thing called the
computer that is going to revolutionize
everything!
Datuk Jake Abdullah is not just active in the gym, he’s active in social media too! Follow him on:
@jakeabdullah @jakeabdullah
QUARTER THREE 2017 9
CONNECTED
signed by ONE Championship to fight on their
Singapore card in Oct 2013. The rest is history.
In general, I train at least 2 hours a day everyday.
Training becomes more intense and longer when I
am preparing for a fight. My coach always tell me
to “keep calm and dig deep”. It has helped me both
A N N O S M A N ,
in and out the cage.
M M A F I G H T E R
I am very passionate in what I do and that itself
becomes my drive. On days that I feel low, I take a
The first Malaysian Mixed Martial breather and visualize myself achieving my dream
After getting my Diploma in Computer Science, I and my goals. Visualizing the end result always
Arts (MMA) female fighter,
worked in various companies, mostly in the Sales keeps me motivated to keep pursuing my goals.
Ann Osman is not settling for a
& Marketing line including Astro Radio and a
mediocre path. The MMA fighter
travel company. When I first made my Pro MMA Outside of the fighting arena, I am very active on
and businesswoman has some debut, I was working as a Business Development both Instagram and Facebook. I enjoy sharing my
losses and wins throughout her Manager for iProperty.com Malaysia. I left my job experiences and a bit of my daily life with others
career, but her fierce array of the year after my debut to focus on my fight career however I do try not to go overboard with social
as well as to start my own travel company which is media by posting too much personal details.
fighting skills is what has made her
Travel Rite Tours Sdn Bhd today. I love staying connected with old friends and of
the role model in what she does.
course making new ones from within the industry
I first got involved in MMA after my coach, as well. On Facebook, I enjoy articles and videos
Want to know more about Ann Osman? AJ “Pyro” Lias (also ONE Championship fighter) shared. On Instagram, I love following other
Follow her on social media: invited me to his small MMA group class after I MMA fighters and Martial Art practitioners,
have been training Muay Thai with him. There fitness advocates and inspiring entrepreneurs.
weren’t many other women training MMA at the
time however after joining my first class, I was To CFM readers, believe and hustle – that’s what it
just hooked! AJ didn’t have his own gym at the takes to achieve anything you want in life. Believe
time however I would always come for training in yourself, in the things you do and your goals. I
every chance I get. Soon after, I competed in my always tell my Sales staff, “If you don’t believe in
first Amateur MMA competition which was in the product, how are you going to sell them?”. That
Petaling Jaya (Sept 2012). I lost my first Amateur applies to you too. If you don’t believe in yourself
@annosman MMA fight but it drew a much bigger interest in and your talent, it’s a dead end from the get go.
Ann “Athena” Osman me – to compete more. I started competing in Believing is not always achieving if you don’t put
other Muay Thai fights and later on that year, I was in the work so earn it and work hard for it.
10 QUARTER THREE 2017