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About Customer Satisfaction Towards Vivo Mobile
Vivo is a Chinese smartphone manufacturer seeking to understand customer satisfaction towards its mobile phones. A study was conducted using questionnaires to collect data from Vivo mobile phone users. The results showed that factors like price, quality of service, and brand image have a significant impact on customer satisfaction and loyalty. Maintaining a good relationship with customers through continuous improvements and responsive customer service is important for customer retention and growth in a highly competitive mobile phone market.
Detailed Information
Author: | ['POOTHA PANDIAN'] |
---|---|
Publication Year: | 2022 |
Pages: | 19 |
Language: | English |
Format: | |
Price: | FREE |
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