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About Customer Satisfaction On Service Quality of Jamuna Bank Limited
This internship report evaluates customer satisfaction with Jamuna Bank Limited's service quality. The report includes an overview of Jamuna Bank Limited, outlining its vision, mission, objectives, products, and strategic business plan. As part of the internship, the author worked at Jamuna Bank's Rupshi Branch in Narayanganj for three months. Based on this experience and surveys of customers, the report finds that most customers are positively satisfied with Jamuna Bank's service quality. Areas of strength include efficient operations, online banking, and strong monitoring. The standard of service is expected to improve further over time.
Detailed Information
| Author: | ['Harunur Rashid'] |
|---|---|
| Publication Year: | 2021 |
| Pages: | 30 |
| Language: | English |
| Format: | |
| Price: | FREE |
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